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3 Publications
2026 | Conference Paper | LibreCat-ID: 61310
J. M. Schäfer, P. Rajko, D. Angelova, and T. Böhmann, “From Engineering to Shaping: A Multiple Case Study on Advancing Service Systems Engineering through Continuous Value Shaping,” presented at the 59th Hawaii International Conference on System Sciences (HICSS 2026), Maui, Maui, Hawaii, USA, 2026.
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2026 | Journal Article | LibreCat-ID: 67182 | 
J. M. Schäfer, P. Hansmeier, P. zur Heiden, and D. Beverungen, “Resource, actor, beneficiary, or agent? A service‑dominant perspective on generative artificial intelligence,” Electronic Markets, vol. 36, no. 78, 2026, doi: https://doi.org/10.1007/s12525-026-00932-w.
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2019 | Journal Article | LibreCat-ID: 4684
D. Beverungen, O. Müller, M. Matzner, J. Mendling, and J. vom Brocke, “Conceptualizing smart service systems,” Electronic Markets, vol. 29, pp. 7–18, 2019, doi: 10.1007/s12525-017-0270-5.
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