Please note that LibreCat no longer supports Internet Explorer versions 8 or 9 (or earlier).
We recommend upgrading to the latest Internet Explorer, Google Chrome, or Firefox.
3 Publications
2026 | Conference Paper | LibreCat-ID: 61310
Schäfer, J. M., Rajko, P., Angelova, D., & Böhmann, T. (2026). From Engineering to Shaping: A Multiple Case Study on Advancing Service Systems Engineering through Continuous Value Shaping. Proceedings of the 59th Hawaii International Conference on System Sciences (HICSS 2026). 59th Hawaii International Conference on System Sciences (HICSS 2026), Maui, Maui, Hawaii, USA.
LibreCat
2026 | Journal Article | LibreCat-ID: 67182 | 
Schäfer, J. M., Hansmeier, P., zur Heiden, P., & Beverungen, D. (2026). Resource, actor, beneficiary, or agent? A service‑dominant perspective on generative artificial intelligence. Electronic Markets, 36(78). https://doi.org/10.1007/s12525-026-00932-w
LibreCat
| Files available
| DOI
| Download (ext.)
2019 | Journal Article | LibreCat-ID: 4684
Beverungen, D., Müller, O., Matzner, M., Mendling, J., & vom Brocke, J. (2019). Conceptualizing smart service systems. Electronic Markets, 29, 7–18. https://doi.org/10.1007/s12525-017-0270-5
LibreCat
| Files available
| DOI