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4 Publications

2019 | Journal Article | LibreCat-ID: 4684
Beverungen, Daniel, Oliver Müller, Martin Matzner, Jan Mendling, and Jan vom Brocke. “Conceptualizing Smart Service Systems.” Electronic Markets, 2019, 1--12.
LibreCat | DOI

2017 | Journal Article | LibreCat-ID: 3490
Beverungen, Daniel, Martin Matzner, and Christian Janiesch. “Information Systems for Smart Services.” Information Systems and E-Business Management, 2017, 781–787.
LibreCat | DOI

2016 | Journal Article | LibreCat-ID: 4951
Paluch, Stefanie, and Nancy Wünderlich. “Contrasting Risk Perceptions of Technology-Based Service Innovations in Inter-Organizational Settings.” Journal of Business Research 69, no. 7 (2016): 2424--2431.

2013 | Journal Article | LibreCat-ID: 5715
Wünderlich, Nancy, Florian V Wangenheim, and Mary Jo Bitner. “High Tech and High Touch: A Framework for Understanding User Attitudes and Behaviors Related to Smart Interactive Services.” Journal of Service Research 16, no. 1 (2013): 3–20.

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