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62 Publications
2015 | Journal Article | LibreCat-ID: 5703
Gustafsson, A., Aksoy, L., Brady, M. K., McColl-Kennedy, J. R., Sirianni, N. J., Witell, L., & Wünderlich, N. (2015). Conducting Service Research that Matters. Journal of Services Marketing, 29(6/7), 425–429.
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2015 | Journal Article | LibreCat-ID: 5704
Scherer, A., Wünderlich, N., & Von Wangenheim, F. (2015). The Value of Self-Service: Long-Term Effects of Technology-Based Self-Service Usage on Customer Retention. MIS Quarterly, 39(1), 177–200.
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2014 | Journal Article | LibreCat-ID: 5714
Schumann, J. H., Wünderlich, N., & Evanschitzky, H. (2014). Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits. Journal of Retailing, 90(1), 111–118.
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2013 | Journal Article | LibreCat-ID: 5715
Wünderlich, N., Wangenheim, F. V., & Bitner, M. J. (2013). High Tech and High Touch: A Framework for Understanding User Attitudes and Behaviors Related to Smart Interactive Services. Journal of Service Research, 16(1), 3–20.
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2013 | Journal Article | LibreCat-ID: 4699
Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuss, J. (2013). Designing interaction routines in service networks: A modularity and social construction-based approach. Scandinavian Journal of Information Systems, (1), 17--47.
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2013 | Journal Article | LibreCat-ID: 4700
Becker, J., Beverungen, D., Knackstedt, R., Matzner, M., Müller, O., & Pöppelbuss, J. (2013). Bridging the gap between manufacturing and service through IT-based boundary objects. IEEE Transactions on Engineering Management, (3), 468--482. https://doi.org/10.1109/TEM.2012.2214770
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| DOI
2012 | Dissertation | LibreCat-ID: 24036
Pottebaum, J. (2012). Optimierung des einsatzbezogenen Lernens durch Wissensidentifikation. Monsenstein und Vannerdat.
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2012 | Journal Article | LibreCat-ID: 5716
Evanschitzky, H., Wangenheim, F. v, & Wünderlich, N. (2012). Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops. Journal of Retailing, 88(3), 356–366.
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2011 | Journal Article | LibreCat-ID: 4430
Jenert, T., Gebhardt, A., & Käser, R. (2011). Weblogs zur Unterstützung der Theorie-Praxis-Integration in der Wirtschaftslehrenden-Ausbildung. Zeitschrift Für E-Learning, 6(2), 17–29.
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2010 | Journal Article | LibreCat-ID: 11892 |
Schmalenstroeer, J., & Haeb-Umbach, R. (2010). Online Diarization of Streaming Audio-Visual Data for Smart Environments. IEEE Journal of Selected Topics in Signal Processing, 4(5), 845–856. https://doi.org/10.1109/JSTSP.2010.2050519
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2009 | Journal Article | LibreCat-ID: 5621 |
Schryen, G., & Rich, E. (2009). Security in Large-Scale Internet Elections: A Retrospective Analysis of Elections in Estonia, The Netherlands, and Switzerland. IEEE Transactions on Information Forensics \& Security, 4(4 Part), 729–744.
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2008 | Conference Paper | LibreCat-ID: 17278
Lohse, M., Rohlfing, K., Wrede, B., & Sagerer, G. (2008). “Try something else!” — When users change their discursive behavior in human-robot interaction. 3481–3486. https://doi.org/10.1109/ROBOT.2008.4543743
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2007 | Conference Paper | LibreCat-ID: 4494
Sporer, T., Jenert, T., Strehl, B., & Noack, P. O. (2007). Einsatz von E-Portfolios zur Förderung von studentischen Lerngemeinschaften im Hochschulstudium. In DeLFI Workshops (pp. 19--26). Siegen: Logos Verlag.
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2007 | Conference Paper | LibreCat-ID: 4497
Sporer, T., Heinze, N., Jenert, T., & Reinmann, G. (2007). Student Learning Communities in the Project-Centered Study Program" Problem-Solving Competencies". Presented at the Second European Conference on Technology Enhanced Learning (EC-TEL) 2007, Kreta .
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2007 | Journal Article | LibreCat-ID: 5655 |
Schryen, G. (2007). Do anti-spam measures effectively cover the e-mail communication network? A formal approach. The Journal of Information Systems Security (AIS Special Interest Group in Security), 3(2), 66–90.
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2005 | Conference Paper | LibreCat-ID: 5661 |
Schryen, G. (2005). An e-mail honeypot addressing spammers’ behavior in collecting and applying addresses. In Proceedings of the 6th IEEE Information Assurance Workshop (pp. 37–41). Westpoint.
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2004 | Journal Article | LibreCat-ID: 5662 |
Schryen, G. (2004). Effektivität von Lösungsansätzen zur Bekämpfung von Spam. Wirtschaftsinformatik, 46(4), 281–288.
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2004 | Conference Paper | LibreCat-ID: 5663 |
Schryen, G. (2004). Fighting Spam: Motivating an Account-based Approach. In P. Isaias (Ed.), Proceedings of the IADIS International Conference WWW/Internet 2004. vol. 2 (pp. 937–940). Madrid: IADIS Press.
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2003 | Conference Paper | LibreCat-ID: 1998
Hovestadt, M., Kao, O., Keller, A., & Streit, A. (2003). Scheduling in HPC Resource Management Systems: Queuing vs. Planning. In Proc. Workshop on Job Scheduling Strategies for Parallel Processing (JSSPP) (Vol. 2862, pp. 1–20). Berlin / Heidelberg. https://doi.org/10.1007/10968987_1
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| DOI
2003 | Book Chapter | LibreCat-ID: 5667
Schryen, G. (2003). E-Democracy: Internet Voting. In Proceedings of the IADIS International Conference WWW Internet 2003. vol. 2 (pp. 1017–1021). Algarve: IADIS Press.
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