A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents

N. Wünderlich, S. Paluch, in: Proceedings of the 38th International Conference on Information Systems (ICIS 2017), 2017.

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Proceedings of the 38th International Conference on Information Systems (ICIS 2017)
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38th International Conference on Information Systems (ICIS 2017)
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Seoul, Korea
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Wünderlich N, Paluch S. A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents. In: Proceedings of the 38th International Conference on Information Systems (ICIS 2017). ; 2017.
Wünderlich, N., & Paluch, S. (2017). A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents. In Proceedings of the 38th International Conference on Information Systems (ICIS 2017). Seoul, Korea.
@inproceedings{Wünderlich_Paluch_2017, title={A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents}, booktitle={Proceedings of the 38th International Conference on Information Systems (ICIS 2017)}, author={Wünderlich, Nancy and Paluch, Stefanie }, year={2017} }
Wünderlich, Nancy, and Stefanie Paluch. “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents.” In Proceedings of the 38th International Conference on Information Systems (ICIS 2017), 2017.
N. Wünderlich and S. Paluch, “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents,” in Proceedings of the 38th International Conference on Information Systems (ICIS 2017), Seoul, Korea, 2017.
Wünderlich, Nancy, and Stefanie Paluch. “A Nice and Friendly Chat With a Bot: User Perceptions of AI-Based Service Agents.” Proceedings of the 38th International Conference on Information Systems (ICIS 2017), 2017.

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