eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter

A. Eggert, G. Fassott, eds., ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter, Schäffer-Poeschel, Stuttgart, 2001.

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Eggert A, Fassott G, eds. ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter. Stuttgart: Schäffer-Poeschel; 2001.
Eggert, A., & Fassott, G. (Eds.). (2001). eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter. Stuttgart: Schäffer-Poeschel.
@book{Eggert_Fassott_2001, place={Stuttgart}, title={eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter}, publisher={Schäffer-Poeschel}, year={2001} }
Eggert, A, and G Fassott, eds. ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter. Stuttgart: Schäffer-Poeschel, 2001.
A. Eggert and G. Fassott, Eds., eCRM – Electronic Customer Relationship Management: Management der Kundenbeziehungen im Internet-Zeitalter. Stuttgart: Schäffer-Poeschel, 2001.
Eggert, A., and G. Fassott, editors. ECRM – Electronic Customer Relationship Management: Management Der Kundenbeziehungen Im Internet-Zeitalter. Schäffer-Poeschel, 2001.

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