Please note that LibreCat no longer supports Internet Explorer versions 8 or 9 (or earlier).

We recommend upgrading to the latest Internet Explorer, Google Chrome, or Firefox.

111 Publications


2013 | Journal Article | LibreCat-ID: 3494
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, and H. Peter Rauer, “Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector,” International Journal of Services and Operations Management, no. 3, pp. 407--425, 2013.
LibreCat | DOI
 

2013 | Journal Article | LibreCat-ID: 3495
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuß, “Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects,” IEEE Transactions on Engineering Management, no. 3, pp. 468--482, 2013.
LibreCat | DOI
 

2013 | Journal Article | LibreCat-ID: 3496
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuß, “Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach,” Scandinavian Journal of Information Systems, no. 1, pp. 37--68, 2013.
LibreCat | Download (ext.)
 

2013 | Journal Article | LibreCat-ID: 3497
D. Beverungen, M. Eggert, M. Voigt, and M. Rosemann, “Augmenting Analytical CRM Strategies with Social BI,” International Journal of Business Intelligence Research (IJBIR), no. 3, pp. 32--49, 2013.
LibreCat | DOI
 

2013 | Journal Article | LibreCat-ID: 3498
S. Hofmann, D. Beverungen, M. Räckers, and J. Becker, “What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook,” Government Information Quarterly, no. 4, pp. 387--396, 2013.
LibreCat | DOI
 

2013 | Journal Article | LibreCat-ID: 3499
R. Plattfaut et al., “Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?,” eGovernment Review, pp. 14--15, 2013.
LibreCat
 

2013 | Book Chapter | LibreCat-ID: 5031
J. Becker et al., “Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management,” in Dienstleistungsmodellierung 2012: Product-Service Systems und Produktivität, O. Thomas and M. Nüttgens, Eds. Wiesbaden, 2013, pp. 208--226.
LibreCat | DOI
 

2012 | Conference Paper | LibreCat-ID: 3449
J. Becker et al., “Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management,” in Dienstleistungsmodellierung 2012, Bamberg, Deutschland, 2012, pp. 208--226.
LibreCat | DOI
 

2012 | Conference Paper | LibreCat-ID: 3450
J. Becker, D. Beverungen, D. Breuker, and H. Peter Rauer, “Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis,” in Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, Ho Chi Minh City, Vietnam, 2012, p. Paper 56.
LibreCat
 

2012 | Conference Paper | LibreCat-ID: 3451
J. Becker, D. Beverungen, R. Knackstedt, H. Peter Rauer, and D. Sigge, “Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.,” in Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, Kauai, USA, 2012, pp. 1522--1531.
LibreCat | DOI
 

Filters and Search Terms

department=526

Search

Filter Publications

Display / Sort

Citation Style: IEEE

Export / Embed