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111 Publications


2010 | Journal Article | LibreCat-ID: 3504
Becker J, Beverungen D, Knackstedt R. The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages. Information Systems and e-Business Management (ISeB). 2010;(1):12--32.
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2010 | Conference Paper | LibreCat-ID: 3466
Becker J, Beverungen D, Blinn N, Nüttgens M. Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services. In: XX. International RESER Conference. Gothenburg, Sweden; 2010.
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2010 | Journal Article | LibreCat-ID: 3505
Becker J, Beverungen D, Knackstedt R, Winkelmann A. Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks. Lecture Notes in Informatics. 2010;(INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC):63--79.
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2010 | Book | LibreCat-ID: 5070
Weddeling M, Steiner M, Müller O, et al. Vermarktung Hybrider Leistungsbündel. Berlin, Heidelberg: Springer Berlin Heidelberg; 2010. doi:10.1007/978-3-642-12830-1
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2010 | Report | LibreCat-ID: 5071
Institut für Normung e.V. D. PAS 1091: Schnittstellenspezifikationen Zur Integration von Sach- Und Dienstleistung. Berlin; 2010.
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2010 | Conference Paper | LibreCat-ID: 3467
Becker J, Beverungen D, Matzner M, Müller O. Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services. In: Kommers P, Isaías P, eds. Proceedings of the IADIS Internatioal Conference E-Society 2010. Porto, Portugal; 2010:322--329.
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2010 | Conference Paper | LibreCat-ID: 3463
Backhaus K, Becker J, Beverungen D, et al. Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel. In: 40. Jahrestagung Der Gesellschaft Für Informatik. Leipzig, Germany; 2010.
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2010 | Book Chapter | LibreCat-ID: 5041
Becker J, Beverungen D, Knackstedt R, Müller O, Müller S. TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel. In: Becker J, Knackstedt R, Müller O, Winkelmann A, eds. Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung Und Internetisierung. Berlin, Heidelberg; 2010:161--174. doi:10.1007/978-3-642-11859-3_10
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2010 | Conference Paper | LibreCat-ID: 3468
Becker J, Beverungen D, Matzner M, Müller O. Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services. In: Morin J-H, Ralyté J, Snene M, eds. Exploring Service Sciences. Lecture Notes in Business Information Processing (LNBIP). Berlin; 2010:282--288. doi:10.1007/978-3-642-14319-9_25
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2010 | Conference Paper | LibreCat-ID: 3469
Beverungen D. Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions. In: Proceedings of the 10th European Academy of Management Conference. Rome, Italy; 2010.
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2010 | Book Chapter | LibreCat-ID: 5059
Beverungen D, Knackstedt R, Winkelmann A. E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden. In: Becker J, Knackstedt R, Müller O, Winkelmann A, eds. Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung Und Internetisierung. Berlin, Heidelberg; 2010:177--193. doi:10.1007/978-3-642-11859-3_11
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2010 | Journal Article | LibreCat-ID: 3503
Backhaus K, Becker J, Beverungen D, et al. Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data. Electronic Markets. 2010;(2):131--146. doi:10.1007/s12525-010-0032-0
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2010 | Conference Paper | LibreCat-ID: 3464
Backhaus K, Becker J, Beverungen D, Frohs M, Müller O, Weddeling M. Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services. In: Proceedings of the 18th European Conference on Information Systems. Pretoria, South Africa; 2010.
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2009 | Conference Paper | LibreCat-ID: 3473
Becker J, Beverungen D, Blinn N, et al. Productivity management for customer solutions --- Towards a performance management system for efficient service value networks. In: 29th International RESER Conference. Budapest, Hungary; 2009.
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2009 | Conference Paper | LibreCat-ID: 3474
Becker J, Beverungen D, Knackstedt R, Matzner M. Configurative Service Engineering --- A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance. In: Proceedings of the 42th Hawaii International Conference on System Sciences. Waikoloa, HI, USA; 2009. doi:10.1109/HICSS.2009.127
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2009 | Journal Article | LibreCat-ID: 3506
Becker J, Beverungen D, Knackstedt R, Müller O. Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles. Enterprise Modelling and Information Systems Architectures. 2009;(1):26--38.
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2009 | Report | LibreCat-ID: 5072
Institut für Normung e.V. D. PAS 1094: Hybride Wertschöpfung --- Integration von Produktion Und Dienstleistung.; 2009.
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2009 | Conference Paper | LibreCat-ID: 3475
Becker J, Beverungen D, Knackstedt R, Matzner M, Müller O, Pöppelbuß J. A Framework for Design Research in the Service Science Discipline. In: Proceedings of the 15th Americas Conference on Information Systems. San Francisco, USA; 2009.
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2009 | Conference Paper | LibreCat-ID: 3476
Becker J, Beverungen D, Matzner M, Müller O. Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector. In: Alt R, Fähnrich K-P, Franczyk B, eds. Proceedings of the First International Symposium on Services Science (ISSS’09). Leipziger Beiträge zur Wirtschaftsinformatik. Berlin; 2009:75--85.
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2008 | Conference Paper | LibreCat-ID: 3477
Becker J, Beverungen D, Knackstedt R. Reference Models and Modeling Languages for Product-Service Systems --- Status-Quo and Perspectives for Further Research. In: Proceedings of the 41th Hawai’i International Conference on System Sciences. Waikoloa, Hawaii; 2008.
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