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124 Publications
2011 | Book Chapter | LibreCat-ID: 5038
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuß, “Integrierte Informationslogistik in der hybriden Wertschöpfung,” in Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF, I. Gatermann and M. Fleck, Eds. Frankfurt am Main, 2011, pp. 247--255.
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2011 | Book Chapter | LibreCat-ID: 5039
J. Becker, D. Beverungen, R. Knackstedt, and A. Stein, “Engineering, Sales, and Delivery of Modular Value Bundles --- A Framework for Configurative Modeling,” in Implementing International Services: A tailorable method for market assessment, modularization, and process transfer, T. Böhmann, W. Burr, T. Herrmann, and H. Krcmar, Eds. Wiesbaden, 2011, pp. 399--424.
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2010 | Conference Paper | LibreCat-ID: 3463
K. Backhaus et al., “Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel,” in 40. Jahrestagung der Gesellschaft für Informatik, Leipzig, Germany, 2010.
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2010 | Conference Paper | LibreCat-ID: 3464
K. Backhaus, J. Becker, D. Beverungen, M. Frohs, O. Müller, and M. Weddeling, “Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services,” in European Conference on Information Systems, Pretoria, South Africa, 2010.
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2010 | Conference Paper | LibreCat-ID: 3465
J. Becker et al., “Produktivitätsmanagement hybrider Leistungsbündel --- Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften,” in Proceedings of the Multikonferenz Wirtschaftsinformatik, Göttingen, Germany, 2010.
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2010 | Conference Paper | LibreCat-ID: 3466
J. Becker, D. Beverungen, N. Blinn, and M. Nüttgens, “Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services,” in XX. International RESER Conference, Gothenburg, Sweden, 2010.
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2010 | Conference Paper | LibreCat-ID: 3467
J. Becker, D. Beverungen, M. Matzner, and O. Müller, “Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services,” in Proceedings of the IADIS Internatioal Conference e-Society 2010, Porto, Portugal, 2010, pp. 322--329.
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2010 | Conference Paper | LibreCat-ID: 3469
D. Beverungen, “Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions,” in Proceedings of the 10th European Academy of Management Conference, Rome, Italy, 2010.
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2010 | Journal Article | LibreCat-ID: 3504
J. Becker, D. Beverungen, and R. Knackstedt, “The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages,” Information Systems and e-Business Management (ISeB), no. 1, pp. 12--32, 2010.
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2010 | Journal Article | LibreCat-ID: 3505
J. Becker, D. Beverungen, R. Knackstedt, and A. Winkelmann, “Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks,” Lecture Notes in Informatics, no. INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC, pp. 63--79, 2010.
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2010 | Book Chapter | LibreCat-ID: 5041
J. Becker, D. Beverungen, R. Knackstedt, O. Müller, and S. Müller, “TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel,” in Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung, J. Becker, R. Knackstedt, O. Müller, and A. Winkelmann, Eds. Berlin, Heidelberg, 2010, pp. 161--174.
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2010 | Book Chapter | LibreCat-ID: 5059
D. Beverungen, R. Knackstedt, and A. Winkelmann, “E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden,” in Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung, J. Becker, R. Knackstedt, O. Müller, and A. Winkelmann, Eds. Berlin, Heidelberg, 2010, pp. 177--193.
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2010 | Report | LibreCat-ID: 5071
D. Institut für Normung e.V., PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung. Berlin, 2010.
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2009 | Conference Paper | LibreCat-ID: 3473
J. Becker et al., “Productivity management for customer solutions --- Towards a performance management system for efficient service value networks,” in 29th International RESER Conference, Budapest, Hungary, 2009.
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2009 | Conference Paper | LibreCat-ID: 3474
J. Becker, D. Beverungen, R. Knackstedt, and M. Matzner, “Configurative Service Engineering --- A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance,” in Proceedings of the 42th Hawaii International Conference on System Sciences, Waikoloa, HI, USA, 2009.
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2009 | Conference Paper | LibreCat-ID: 3475
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuß, “A Framework for Design Research in the Service Science Discipline,” in Americas Conference on Information Systems, San Francisco, USA, 2009.
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2009 | Conference Paper | LibreCat-ID: 3476
J. Becker, D. Beverungen, M. Matzner, and O. Müller, “Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector,” in Proceedings of the First International Symposium on Services Science (ISSS’09), 2009, pp. 75--85.
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