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119 Publications
2010 | Conference Paper | LibreCat-ID: 3466
J. Becker, D. Beverungen, N. Blinn, and M. Nüttgens, “Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services,” in XX. International RESER Conference, Gothenburg, Sweden, 2010.
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2010 | Conference Paper | LibreCat-ID: 3467
J. Becker, D. Beverungen, M. Matzner, and O. Müller, “Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services,” in Proceedings of the IADIS Internatioal Conference e-Society 2010, Porto, Portugal, 2010, pp. 322--329.
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2010 | Conference Paper | LibreCat-ID: 3469
D. Beverungen, “Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions,” in Proceedings of the 10th European Academy of Management Conference, Rome, Italy, 2010.
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2010 | Journal Article | LibreCat-ID: 3504
J. Becker, D. Beverungen, and R. Knackstedt, “The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages,” Information Systems and e-Business Management (ISeB), no. 1, pp. 12--32, 2010.
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2010 | Journal Article | LibreCat-ID: 3505
J. Becker, D. Beverungen, R. Knackstedt, and A. Winkelmann, “Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks,” Lecture Notes in Informatics, no. INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC, pp. 63--79, 2010.
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2010 | Book Chapter | LibreCat-ID: 5041
J. Becker, D. Beverungen, R. Knackstedt, O. Müller, and S. Müller, “TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel,” in Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung, J. Becker, R. Knackstedt, O. Müller, and A. Winkelmann, Eds. Berlin, Heidelberg, 2010, pp. 161--174.
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2010 | Book Chapter | LibreCat-ID: 5059
D. Beverungen, R. Knackstedt, and A. Winkelmann, “E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden,” in Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung, J. Becker, R. Knackstedt, O. Müller, and A. Winkelmann, Eds. Berlin, Heidelberg, 2010, pp. 177--193.
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