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111 Publications


2010 | Book Chapter | LibreCat-ID: 5059
D. Beverungen, R. Knackstedt, and A. Winkelmann, “E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden,” in Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung, J. Becker, R. Knackstedt, O. Müller, and A. Winkelmann, Eds. Berlin, Heidelberg, 2010, pp. 177--193.
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2010 | Journal Article | LibreCat-ID: 3503
K. Backhaus et al., “Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data,” Electronic Markets, no. 2, pp. 131--146, 2010.
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2010 | Conference Paper | LibreCat-ID: 3464
K. Backhaus, J. Becker, D. Beverungen, M. Frohs, O. Müller, and M. Weddeling, “Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services,” in Proceedings of the 18th European Conference on Information Systems, Pretoria, South Africa, 2010.
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2009 | Conference Paper | LibreCat-ID: 3473
J. Becker et al., “Productivity management for customer solutions --- Towards a performance management system for efficient service value networks,” in 29th International RESER Conference, Budapest, Hungary, 2009.
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2009 | Conference Paper | LibreCat-ID: 3474
J. Becker, D. Beverungen, R. Knackstedt, and M. Matzner, “Configurative Service Engineering --- A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance,” in Proceedings of the 42th Hawaii International Conference on System Sciences, Waikoloa, HI, USA, 2009.
LibreCat | DOI
 

2009 | Journal Article | LibreCat-ID: 3506
J. Becker, D. Beverungen, R. Knackstedt, and O. Müller, “Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles,” Enterprise Modelling and Information Systems Architectures, no. 1, pp. 26--38, 2009.
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2009 | Report | LibreCat-ID: 5072
D. Institut für Normung e.V., PAS 1094: Hybride Wertschöpfung --- Integration von Produktion und Dienstleistung. 2009.
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2009 | Conference Paper | LibreCat-ID: 3475
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, and J. Pöppelbuß, “A Framework for Design Research in the Service Science Discipline,” in Proceedings of the 15th Americas Conference on Information Systems, San Francisco, USA, 2009.
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2009 | Conference Paper | LibreCat-ID: 3476
J. Becker, D. Beverungen, M. Matzner, and O. Müller, “Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector,” in Proceedings of the First International Symposium on Services Science (ISSS’09), 2009, pp. 75--85.
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2008 | Conference Paper | LibreCat-ID: 3477
J. Becker, D. Beverungen, and R. Knackstedt, “Reference Models and Modeling Languages for Product-Service Systems --- Status-Quo and Perspectives for Further Research,” in Proceedings of the 41th Hawai’i International Conference on System Sciences, Waikoloa, Hawaii, 2008.
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