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90 Publications


2013 | Journal Article | LibreCat-ID: 47911
The Effects of Negative Incidents in Sustainability Reporting on Investors’ Judgments–an Experimental Study of Third‐party Versus Self‐disclosure in the Realm of Sustainable Development
D. Reimsbach, R. Hahn, Business Strategy and the Environment 24 (2013) 217–235.
LibreCat | DOI
 

2012 | Journal Article | LibreCat-ID: 4706
Beyond process monitoring: A proof-of-concept of event-driven business activity management
C. Janiesch, M. Matzner, O. Müller, Business Process Management Journal (2012) 625--643.
LibreCat | DOI
 

2011 | Conference Paper | LibreCat-ID: 1120
SCM - A Simple, Modular and Flexible Customer Interaction Management System
J. Schuster, Y.S. Lee, D. Kobothanassi, M. Bargel, M. Geierhos, in: International Conference on Information Society (i-Society 2011), IEEE, Piscataway, NJ, USA, 2011, pp. 153–158.
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 1122 | OA
Processing Multilingual Customer Contacts via Social Media
M. Geierhos, Y.S. Lee, M. Bargel, in: H. Hedeland, T. Schmidt, K. Wörner (Eds.), Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 219–222.
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2011 | Journal Article | LibreCat-ID: 1125
Customer Interaction 2.0: Adopting Social Media as Customer Service Channel
M. Geierhos, Journal of Advances in Information Technology 2 (2011) 222–233.
LibreCat | DOI
 

2011 | Journal Article | LibreCat-ID: 4430
Weblogs zur Unterstützung der Theorie-Praxis-Integration in der Wirtschaftslehrenden-Ausbildung
T. Jenert, A. Gebhardt, R. Käser, Zeitschrift Für E-Learning 6 (2011) 17–29.
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 4707
A blueprint for event-driven business activity management
C. Janiesch, M. Matzner, O. Müller, in: Lecture Notes in Computer Science, 2011.
LibreCat | DOI
 

2011 | Working Paper | LibreCat-ID: 47091
Versteigerungserlöse aus CO2-Zertifikaten im Spannungsfeld zwischen Bund und Ländern
A. Löschel, C. Reif, M. Kesternich, S. Koesler, D. Osberghaus, S. Korioth, Versteigerungserlöse aus CO2-Zertifikaten im Spannungsfeld zwischen Bund und Ländern, Wirtschaftsdienst 91(10), 712-716, 2011.
LibreCat | DOI
 

2010 | Conference Paper | LibreCat-ID: 5643 | OA
An Analysis of Literature Reviews on IS Business Value: How Deficiencies in Methodology and Theory Use Resulted in Limited Effectiveness
G. Schryen, in: Proceedings of the First Scandinavian Conference on Information Systems (SCIS), 2010.
LibreCat | Files available
 

2010 | Journal Article | LibreCat-ID: 5644 | OA
Preserving knowledge on IS business value: what literature reviews have done
G. Schryen, Business \& Information Systems Engineering (BISE) 52 (2010) 225–237.
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