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14 Publications
2024 | Conference Paper | LibreCat-ID: 48632
@inproceedings{Koldewey_Fichtler_Scholtysik_Biehler_Schreiner_Sommer_Schacht_Kaufmann_Rabe_Sedlmeier_et al._2024, title={Exploring Capabilities for the Smart Service Transformation in Manufacturing: Insights from Theory and Practice}, author={Koldewey, Christian and Fichtler, Timm and Scholtysik, Michel and Biehler, Jan and Schreiner, Nick and Sommer, Franziska and Schacht, Maximilian and Kaufmann, Jonas and Rabe, Martin and Sedlmeier, Joachim and et al.}, year={2024} }
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2024 | Journal Article | LibreCat-ID: 50649
@article{zur Heiden_Priefer_Beverungen_2024, title={Predictive Maintenance on the Energy Distribution Grid—Design and Evaluation of a Digital Industrial Platform in the Context of a Smart Service System}, volume={71}, DOI={10.1109/tem.2024.3352819}, journal={IEEE Transactions on Engineering Management}, publisher={Institute of Electrical and Electronics Engineers (IEEE)}, author={zur Heiden, Philipp and Priefer, Jennifer and Beverungen, Daniel}, year={2024}, pages={3641–3655} }
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2024 | Journal Article | LibreCat-ID: 53200
@article{Ozuna_Steinhoff_2024, title={“Look me in the eye, customer”: How do face-to-face interactions in peer-to-peer sharing economy services affect customers’ misbehavior concealment intentions?}, volume={177}, DOI={10.1016/j.jbusres.2024.114582}, number={114582}, journal={Journal of Business Research}, publisher={Elsevier BV}, author={Ozuna, Edna and Steinhoff, Lena}, year={2024} }
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2023 | Conference Paper | LibreCat-ID: 37058
@inproceedings{Brennig_Müller_2023, title={More Isn’t Always Better – Measuring Customers’ Preferences for Digital Process Transparency}, booktitle={Hawaii International Conference on System Sciences}, author={Brennig, Katharina and Müller, Oliver}, year={2023} }
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2018 | Journal Article | LibreCat-ID: 3516
@article{Rötzmeier-Keuper_Hendricks_Wünderlich_Schmitz_2018, title={Triadic relationships in the context of services for animal companions}, number={85}, journal={Journal of Business Research}, publisher={Elsevier}, author={Rötzmeier-Keuper, Julia and Hendricks, Jennifer and Wünderlich, Nancy and Schmitz, Gertrud}, year={2018}, pages={295--303} }
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2018 | Conference Paper | LibreCat-ID: 44 | 
@inproceedings{Bäumer_Geierhos_2018, title={Flexible Ambiguity Resolution and Incompleteness Detection in Requirements Descriptions via an Indicator-based Configuration of Text Analysis Pipelines}, DOI={10125/50609}, booktitle={Proceedings of the 51st Hawaii International Conference on System Sciences}, author={Bäumer, Frederik Simon and Geierhos, Michaela}, year={2018}, pages={5746–5755} }
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2017 | Journal Article | LibreCat-ID: 4947
@article{Wangenheim_Wünderlich_Schumann_2017, title={Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts}, number={79}, journal={Journal of Business Research}, publisher={Elsevier}, author={Wangenheim, Florian v and Wünderlich, Nancy and Schumann, Jan H}, year={2017}, pages={181--188} }
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2017 | Conference Paper | LibreCat-ID: 5829 |
@inproceedings{Wolters_Heindorf_Kirchhoff_Engels_2017, title={Linking Services to Websites by Leveraging Semantic Data}, DOI={10.1109/icws.2017.80}, booktitle={2017 IEEE International Conference on Web Services (ICWS)}, publisher={IEEE}, author={Wolters, Dennis and Heindorf, Stefan and Kirchhoff, Jonas and Engels, Gregor}, editor={Altintas, Ilkay and Chen, Shiping}, year={2017} }
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2015 | Journal Article | LibreCat-ID: 5701
@article{Wünderlich_Heinonen_Ostrom_Patricio_Sousa_Voss_Lemmink_2015, title={Futurizing” Smart Service: Implications for Service Researchers and Managers.}, volume={29}, number={6/7}, journal={Journal of Services Marketing}, publisher={Emerald Group Publishing Limited}, author={Wünderlich, Nancy and Heinonen, Kristina and Ostrom, Amy L and Patricio, Lia and Sousa, Rui and Voss, Chris and Lemmink, Jos}, year={2015}, pages={442–447} }
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2012 | Journal Article | LibreCat-ID: 5717
@article{Schumann_Wünderlich_Zimmer_2012, title={Culture’s Impact on Customer Motivation to Engage in Professional Service Enactments.}, volume={64}, number={2}, journal={Schmalenbach Business Review}, publisher={Springer}, author={Schumann, Jan H and Wünderlich, Nancy and Zimmer, Marcus S}, year={2012}, pages={141–165} }
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