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60 Publications
    2026 |  Conference Paper | LibreCat-ID: 61310 
    
      J. M. Schäfer, P. Rajko, D. Angelova, and T. Böhmann, “From Engineering to Shaping: A Multiple Case Study on Advancing Service Systems Engineering through Continuous Value Shaping,” presented at the 59th Hawaii International Conference on System Sciences (HICSS 2026), Maui, Maui, Hawaii, USA.
    
    
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    2025 |  Journal Article | LibreCat-ID: 59335 
    
      T. Böhmann et al., “Continuous value shaping: A boundary concept for innovating service innovation approaches,” Electronic Markets, vol. 35, no. 1, Art. no. 27, 2025, doi: 10.1007/s12525-025-00771-1.
    
    
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    2025 |  Book Chapter | LibreCat-ID: 58822 
    
      N. Milkov, “Wisdom’s Wittgenstein,” in Wittgenstein and Other Philosophers: His Influence on Historical and Contemporary Analytic Philosophers, 2 vol., Volume II, 1st ed., A. H. Khani  and G. Kemp , Eds. London: Routledge.
    
    
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    2025 |  Book Chapter | LibreCat-ID: 58821 
    
      N. Milkov, “Stebbing’s Wittgenstein,” in Wittgenstein and Other Philosophers: His Influence on Historical and Contemporary Analytic Philosophers, vol. II, 1st ed., A. H. Khani  and G. Kemp , Eds. London: Routledge.
    
    
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    2025 |  Conference Paper | LibreCat-ID: 61309 
    
      J. M. Schäfer, J. Liebschner, P. Rajko, H. Cohnen, N. Lugmair, and D. Heinz, “Designing Digital Service Innovation Hubs: An Ecosystem Perspective on the Challenges and Requirements of SMEs and the Public Sector,” presented at the 20th International Conference on Wirtschaftsinformatik (WI 2025), Münster, Germany, 2025.
    
    
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    2025 |  Journal Article | LibreCat-ID: 61410 
    
      C. Breidbach, C. F. Lars-Erik, P. Maglio, D. Beverungen, J. Wirtz, and A. Twigg, “Conscious Artificial Intelligence in Service,” Journal of Service Management.
    
    
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    2023 |  Journal Article | LibreCat-ID: 44092 
    
      J. Brosig-Koch, B. Hehenkamp, and J. Kokot, “Who benefits from quality competition in health care? A theory and a laboratory experiment on the relevance of patient characteristics,” Health Economics, 2023, doi: 10.1002/hec.4689.
    
    
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    2022 |  Conference Paper | LibreCat-ID: 29220 | 
    
    
      S. Werner, S. B. Schneider, and H. Karl, “Use What You Know: Network and Service Coordination Beyond Certainty,” presented at the IEEE/IFIP Network Operations and Management Symposium (NOMS), Budapest, 2022.
    
    
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    2022 |  Book Chapter | LibreCat-ID: 35324 
    
      M. Bruns, C. Caruso, and L. Ackermann, “Das Belastungserleben von Lehramtsanwärterinnen und -anwärtern im Vorbereitungsdienst,” in Berufsausbildung zwischen Hygienemaßnahmen und Lockdown(s). Folgen für die schulische und außerschulische Berufsausbildung in Schule, im Betrieb und bei Bildungsträgern, vol. 65, D. Heisler and J. Maier, Eds. Bielefeld: wbv, 2022, pp. 191–209.
    
    
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    2022 |  Conference Paper | LibreCat-ID: 40046 
    
      F. Schröer and C. Tenberge, “How to enable pre-service teachers to design technological teaching and learning inclusively? – On the nature and consideration of basic needs in teacher training,” in PATT39 - PATT on the Edge Technology, Innovation and Education, St. John’s, Newfoundland and Labrador, Canada, 2022, pp. 49–57.
    
    
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    2021 |  Conference Paper | LibreCat-ID: 21543 | 
    
    
      S. B. Schneider, H. Qarawlus, and H. Karl, “Distributed Online Service Coordination Using Deep Reinforcement Learning,” in IEEE International Conference on Distributed Computing Systems (ICDCS), Washington, DC, USA, 2021.
    
    
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    2021 |  Conference Paper | LibreCat-ID: 20693 | 
    
    
      S. B. Schneider, M. Jürgens, and H. Karl, “Divide and Conquer: Hierarchical Network and Service Coordination,” in IFIP/IEEE International Symposium on Integrated Network Management (IM), Bordeaux, France, 2021.
    
    
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    2021 |  Journal Article | LibreCat-ID: 21808 | 
    
    
      S. B. Schneider et al., “Self-Learning Multi-Objective Service Coordination Using Deep Reinforcement Learning,” Transactions on Network and Service Management, 2021.
    
    
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    2021 |  Journal Article | LibreCat-ID: 17860 
    
      D. Beverungen, D. Kundisch, and N. Wünderlich, “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers,” Journal of Service Management, vol. 32, no. 4, pp. 507–532, 2021, doi: 10.1108/JOSM-03-2020-0066.
    
    
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    2021 |  Dissertation | LibreCat-ID: 23379 
    
      C. Koldewey, Systematik zur Entwicklung von Smart Service-Strategien im produzierenden Gewerbe, vol. 399. Paderborn, 2021, pp. 4, 217, A-41.
    
    
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    2020 |  Conference Paper | LibreCat-ID: 19607 | 
    
    
      S. B. Schneider, L. D. Klenner, and H. Karl, “Every Node for Itself: Fully Distributed Service Coordination,” in IEEE International Conference on Network and Service Management (CNSM), 2020.
    
    
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    2020 |  Conference Paper | LibreCat-ID: 19609 | 
    
    
      S. B. Schneider et al., “Self-Driving Network and Service Coordination Using Deep Reinforcement Learning,” in IEEE International Conference on Network and Service Management (CNSM), 2020.
    
    
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