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2 Publications
2026 | Conference Paper | LibreCat-ID: 61310
From Engineering to Shaping: A Multiple Case Study on Advancing Service Systems Engineering through Continuous Value Shaping
J.M. Schäfer, P. Rajko, D. Angelova, T. Böhmann, in: Proceedings of the 59th Hawaii International Conference on System Sciences (HICSS 2026), Association for Information Systems (AIS), IEEE Computer Society Press, University of Hawaii (Manoa), Maui, Hawaii, USA, 2026.
LibreCat
J.M. Schäfer, P. Rajko, D. Angelova, T. Böhmann, in: Proceedings of the 59th Hawaii International Conference on System Sciences (HICSS 2026), Association for Information Systems (AIS), IEEE Computer Society Press, University of Hawaii (Manoa), Maui, Hawaii, USA, 2026.
2026 | Journal Article | LibreCat-ID: 61410 | 
Conscious Artificial Intelligence in Service
C. Breidbach, C.F. Lars-Erik, P. Maglio, D. Beverungen, J. Wirtz, A. Twigg, Journal of Service Management 37 (2026) 597–621.
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C. Breidbach, C.F. Lars-Erik, P. Maglio, D. Beverungen, J. Wirtz, A. Twigg, Journal of Service Management 37 (2026) 597–621.