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2 Publications
2026 | Conference Paper | LibreCat-ID: 61310
Schäfer, J. M., Rajko, P., Angelova, D., & Böhmann, T. (2026). From Engineering to Shaping: A Multiple Case Study on Advancing Service Systems Engineering through Continuous Value Shaping. Proceedings of the 59th Hawaii International Conference on System Sciences (HICSS 2026). 59th Hawaii International Conference on System Sciences (HICSS 2026), Maui, Maui, Hawaii, USA.
LibreCat
2026 | Journal Article | LibreCat-ID: 61410 | 
Breidbach, C., Lars-Erik, C. F., Maglio, P., Beverungen, D., Wirtz, J., & Twigg, A. (2026). Conscious Artificial Intelligence in Service. Journal of Service Management, 37(4), 597–621. https://doi.org/10.1108/JOSM-12-2024-0536
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