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37148 Publications


2021 | Journal Article | LibreCat-ID: 45724
Henderson CM, Steinhoff L, Harmeling CM, Palmatier RW. Customer Inertia Marketing. Journal of the Academy of Marketing Science. 2021;49(2):350-373. doi:http://dx.doi.org/10.1007/s11747-020-00744-0
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2021 | Journal Article | LibreCat-ID: 45725
Kim JJ, Steinhoff L, Palmatier RW. An Emerging Theory of Loyalty Program Dynamics. Journal of the Academy of Marketing Science. 2021;49(1):71-95. doi:10.1007/s11747-020-00719-1
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2021 | Journal Article | LibreCat-ID: 45722
Steinhoff L, Palmatier RW. Commentary: Opportunities and Challenges of Technology in Relationship Marketing. Australasian Marketing Journal. 2021;29(2):111-117. doi:https://doi.org/10.1016/j.ausmj.2020.07.003
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2021 | Journal Article | LibreCat-ID: 45723
Steinhoff L, Zondag MM. Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages. Journal of Business Research. 2021;129:70-82. doi:10.1016/j.jbusres.2021.02.016
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2021 | Conference Paper | LibreCat-ID: 45741
Alberternst B, Steinhoff L, Eggert A, Giesler M. Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together. In: 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg. ; 2021.
LibreCat
 

2021 | Conference Paper | LibreCat-ID: 45740
Alberternst B, Eggert A, Steinhoff L, Giesler M. Understanding and Measuring Consumer Solidarity as a Collective Bond. In: Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid. ; 2021.
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2021 | Conference Paper | LibreCat-ID: 50537
Knickenberg M, Zurbriggen C. Qualität sozialer Interaktionen von Jugendlichen mit emotionalen Problemen oder Problemen im Umgang mit Peers im Unterricht – Eine Pilotstudie mit der Experience Sampling Method. In: ; 2021.
LibreCat
 

2021 | Conference Paper | LibreCat-ID: 50536
Knickenberg M, DeVries JM, Trygger Ma. Gender, special education needs, and inclusion: Evidence from the Perceptopions of Inclusion Questionnaire in Sweden. In: ; 2021.
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2021 | Conference Paper | LibreCat-ID: 24160 | OA
Kletetzka I, Kummert C, Schmid H-J. Laser Sintering Design Guidelines for media transmitting Components. In: Proceedings of the 32nd Annual International Solid Freeform Fabrication Symposium. Vol 32. Laboratory for Freeform Fabrication and University of Texas; 2021. doi:http://dx.doi.org/10.26153/tsw/17548
LibreCat | DOI | Download (ext.)
 

2021 | Book Chapter | LibreCat-ID: 50455
Cornel S. Subjektive Theorien von Praxissemesterstudierenden über Differenz und Normalität in der Grundschule. In: Mythen, Widersprüche Und Gewissheiten Der Grundschulforschung. Springer Fachmedien Wiesbaden; 2021:417-424. doi:10.1007/978-3-658-31737-9_46
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