Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects

J. Seutter, J. Neumann, in: Proceedings of the Fortieth International Conference on Information Systems (ICIS), 2019.

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Conference Abstract | English
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Proceedings of the Fortieth International Conference on Information Systems (ICIS)
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Fortieth International Conference on Information Systems (ICIS),
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Munich, Germany
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Seutter J, Neumann J. Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects. In: Proceedings of the Fortieth International Conference on Information Systems (ICIS). ; 2019.
Seutter, J., & Neumann, J. (2019). Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects. In Proceedings of the Fortieth International Conference on Information Systems (ICIS). Munich, Germany.
@inproceedings{Seutter_Neumann_2019, title={Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects}, booktitle={Proceedings of the Fortieth International Conference on Information Systems (ICIS)}, author={Seutter, Janina and Neumann, Jürgen}, year={2019} }
Seutter, Janina, and Jürgen Neumann. “Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects.” In Proceedings of the Fortieth International Conference on Information Systems (ICIS), 2019.
J. Seutter and J. Neumann, “Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects,” in Proceedings of the Fortieth International Conference on Information Systems (ICIS), Munich, Germany, 2019.
Seutter, Janina, and Jürgen Neumann. “Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects.” Proceedings of the Fortieth International Conference on Information Systems (ICIS), 2019.

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