Disentangling the revenue and cost implications of the service transition: A latent growth analysis
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: ISBM 2010 Academic Conference, Boston, MA, 2010.
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Eggert, A.;
Hogreve, J.;
Ulaga, W.;
Münkhoff, EvaLibreCat 
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ISBM 2010 Academic Conference, Boston, MA
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ISBM 2010 Academic Conference
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Boston, MA
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Eggert A, Hogreve J, Ulaga W, Münkhoff E. Disentangling the revenue and cost implications of the service transition: A latent growth analysis. In: ISBM 2010 Academic Conference, Boston, MA. ; 2010.
Eggert, A., Hogreve, J., Ulaga, W., & Münkhoff, E. (2010). Disentangling the revenue and cost implications of the service transition: A latent growth analysis. ISBM 2010 Academic Conference, Boston, MA. ISBM 2010 Academic Conference, Boston, MA.
@inproceedings{Eggert_Hogreve_Ulaga_Münkhoff_2010, title={Disentangling the revenue and cost implications of the service transition: A latent growth analysis}, booktitle={ISBM 2010 Academic Conference, Boston, MA}, author={Eggert, A. and Hogreve, J. and Ulaga, W. and Münkhoff, Eva}, year={2010} }
Eggert, A., J. Hogreve, W. Ulaga, and Eva Münkhoff. “Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis.” In ISBM 2010 Academic Conference, Boston, MA, 2010.
A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Disentangling the revenue and cost implications of the service transition: A latent growth analysis,” presented at the ISBM 2010 Academic Conference, Boston, MA, 2010.
Eggert, A., et al. “Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis.” ISBM 2010 Academic Conference, Boston, MA, 2010.
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