Who owns the customer? Disentangling customer loyalty in indirect distribution channels
A. Eggert, J. Henseler, S. Hollmann, Journal of Supply Chain Management (2012) 75–92.
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Journal Article
| English
Author
Eggert, Andreas;
Henseler, Jörg;
Hollmann, Sabine
Publishing Year
Journal Title
Journal of Supply Chain Management
Issue
2
Page
75-92
LibreCat-ID
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Eggert A, Henseler J, Hollmann S. Who owns the customer? Disentangling customer loyalty in indirect distribution channels. Journal of Supply Chain Management. 2012;(2):75-92. doi:10.1111/j.1745-493X.2011.03260.x
Eggert, A., Henseler, J., & Hollmann, S. (2012). Who owns the customer? Disentangling customer loyalty in indirect distribution channels. Journal of Supply Chain Management, 2, 75–92. https://doi.org/10.1111/j.1745-493X.2011.03260.x
@article{Eggert_Henseler_Hollmann_2012, title={Who owns the customer? Disentangling customer loyalty in indirect distribution channels}, DOI={10.1111/j.1745-493X.2011.03260.x}, number={2}, journal={Journal of Supply Chain Management}, author={Eggert, Andreas and Henseler, Jörg and Hollmann, Sabine}, year={2012}, pages={75–92} }
Eggert, Andreas, Jörg Henseler, and Sabine Hollmann. “Who Owns the Customer? Disentangling Customer Loyalty in Indirect Distribution Channels.” Journal of Supply Chain Management, no. 2 (2012): 75–92. https://doi.org/10.1111/j.1745-493X.2011.03260.x.
A. Eggert, J. Henseler, and S. Hollmann, “Who owns the customer? Disentangling customer loyalty in indirect distribution channels,” Journal of Supply Chain Management, no. 2, pp. 75–92, 2012, doi: 10.1111/j.1745-493X.2011.03260.x.
Eggert, Andreas, et al. “Who Owns the Customer? Disentangling Customer Loyalty in Indirect Distribution Channels.” Journal of Supply Chain Management, no. 2, 2012, pp. 75–92, doi:10.1111/j.1745-493X.2011.03260.x.