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704 Publications


2011 | Journal Article | LibreCat-ID: 4855
Walk your talk: an experimental investigation of the relationship between word of mouth and communicators’ loyalty
I. Garnefeld, S. Helm, A. Eggert, Journal of Service Research (2011) 93--107.
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2011 | Journal Article | LibreCat-ID: 4856
Industrial services, product innovations, and firm profitability: A multiple-group latent growth curve analysis
A. Eggert, J. Hogreve, W. Ulaga, E. Muenkhoff, Industrial Marketing Management (2011) 661--670.
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2011 | Journal Article | LibreCat-ID: 4857
Exploring the Impact of Sales Technology on Salesperson Performance: A Task-Base d Approach
A. Eggert, M. Serdaroglu, Journal of Marketing Theory and Practice (2011) 169--186.
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2011 | Journal Article | LibreCat-ID: 4881
Who follows the crowd—Groups or individuals?
R. Fahr, B. Irlenbusch, Journal of Economic Behavior \& Organization (2011) 200--209.
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2011 | Journal Article | LibreCat-ID: 4882 LibreCat
 

2011 | Working Paper | LibreCat-ID: 4918
When the early bird catches the worm: The impact of training in retail
C. Hinerasky, R. Fahr, When the Early Bird Catches the Worm: The Impact of Training in Retail, 2011.
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2011 | Book Chapter | LibreCat-ID: 4945
Key Account Management
B. Ivens, A. Eggert, in: Handbuch Vertriebsmanagement, 2011.
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2011 | Journal Article | LibreCat-ID: 4972
HRM and the use of personnel services: an empirical analysis of German firms
D. Alewell, S. Hauff, K. Weiland, K. Thommes, International Journal of Manpower (2011) 394--409.
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2011 | Journal Article | LibreCat-ID: 4973
HR outsourcing and service quality: theoretical framework and empirical evidence
I. Braun, K. Pull, D. Alewell, S. Störmer, K. Thommes, Personnel Review 40 (2011) 364--382.
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2011 | Journal Article | LibreCat-ID: 5520
Objective work-nonwork conflict: From incompatible demands to decreased work role performance.
S. Haun, H. Steinmetz, C. Dormann, Journal of Vocational Behavior. 79 (2011) 578–587.
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