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727 Publications
2022 | Journal Article | LibreCat-ID: 44638
Hoppe JA, Tuisku O, Johansson-Pajala R-M, et al. When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty. Computers in Human Behavior Reports. 2022;9. doi:10.1016/j.chbr.2022.100258
LibreCat
| DOI
2022 | Journal Article | LibreCat-ID: 46660
Böhm E, Eggert A, Garnefeld I, et al. Exploring the customer journey of voice commerce: A research agenda. SMR - Journal of Service Management Research. 2022;6(4):216-231.
LibreCat
2022 | Conference Paper | LibreCat-ID: 34283
Gutt JK, Thommes K. Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments. In: Academy of Management Proceedings. ; 2022. doi:https://doi.org/10.5465/AMBPP.2022.16394abstract
LibreCat
| DOI
2021 | Dissertation | LibreCat-ID: 24886
van Straaten D. Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics.; 2021. doi:10.17619/UNIPB/1-1189
LibreCat
| DOI
2021 | Book Chapter | LibreCat-ID: 24371
Krebs B, Wehner MC. The relationship between talent management and individual and organizational performance. In: Tarique I, ed. The Routledge Companion to Talent Management. Routledge; 2021:539-555.
LibreCat
2021 | Book Chapter | LibreCat-ID: 24375
Wach B, Krebs B, Kabst R. HR-Manager als Intrapreneure. In: Schwuchow K, Gutmann J, eds. HR-Trends 2021. Haufe-Lexware; 2021.
LibreCat
2021 | Journal Article | LibreCat-ID: 24456 | 
Rohlfing KJ, Cimiano P, Scharlau I, et al. Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems. IEEE Transactions on Cognitive and Developmental Systems. 2021;13(3):717-728. doi:10.1109/tcds.2020.3044366
LibreCat
| Files available
| DOI
2021 | Journal Article | LibreCat-ID: 45724
Henderson CM, Steinhoff L, Harmeling CM, Palmatier RW. Customer Inertia Marketing. Journal of the Academy of Marketing Science. 2021;49(2):350-373. doi:http://dx.doi.org/10.1007/s11747-020-00744-0
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 45725
Kim JJ, Steinhoff L, Palmatier RW. An Emerging Theory of Loyalty Program Dynamics. Journal of the Academy of Marketing Science. 2021;49(1):71-95. doi:10.1007/s11747-020-00719-1
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 45722
Steinhoff L, Palmatier RW. Commentary: Opportunities and Challenges of Technology in Relationship Marketing. Australasian Marketing Journal. 2021;29(2):111-117. doi:https://doi.org/10.1016/j.ausmj.2020.07.003
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| DOI