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727 Publications
2022 | Journal Article | LibreCat-ID: 44638
Hoppe, Julia Amelie, Outi Tuisku, Rose-Marie Johansson-Pajala, Satu Pekkarinen, Lea Hennala, Christine Gustafsson, Helinä Melkas, and Kirsten Thommes. “When Do Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.” Computers in Human Behavior Reports 9 (2022). https://doi.org/10.1016/j.chbr.2022.100258.
LibreCat
| DOI
2022 | Journal Article | LibreCat-ID: 46660
Böhm, Eva, A. Eggert, I. Garnefeld, H. Holzmüller, T Schaefers, Lena Steinhoff, and D. Woisetschläger. “Exploring the Customer Journey of Voice Commerce: A Research Agenda.” SMR - Journal of Service Management Research 6, no. 4 (2022): 216–31.
LibreCat
2022 | Conference Paper | LibreCat-ID: 34283
Gutt, Jana Kim, and Kirsten Thommes. “Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments.” In Academy of Management Proceedings, 2022. https://doi.org/10.5465/AMBPP.2022.16394abstract.
LibreCat
| DOI
2021 | Dissertation | LibreCat-ID: 24886
Straaten, Dirk van. Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, 2021. https://doi.org/10.17619/UNIPB/1-1189 .
LibreCat
| DOI
2021 | Book Chapter | LibreCat-ID: 24371
Krebs, Benjamin, and Marius Claus Wehner. “The Relationship between Talent Management and Individual and Organizational Performance.” In The Routledge Companion to Talent Management, edited by Ibraiz Tarique, 539–55. New York, NY: Routledge, 2021.
LibreCat
2021 | Book Chapter | LibreCat-ID: 24375
Wach, Bernhard, Benjamin Krebs, and Rüdiger Kabst. “HR-Manager Als Intrapreneure.” In HR-Trends 2021, edited by K. Schwuchow and J. Gutmann. Freiburg: Haufe-Lexware, 2021.
LibreCat
2021 | Journal Article | LibreCat-ID: 24456 | 
Rohlfing, Katharina J., Philipp Cimiano, Ingrid Scharlau, Tobias Matzner, Heike M. Buhl, Hendrik Buschmeier, Elena Esposito, et al. “Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems.” IEEE Transactions on Cognitive and Developmental Systems 13, no. 3 (2021): 717–28. https://doi.org/10.1109/tcds.2020.3044366.
LibreCat
| Files available
| DOI
2021 | Journal Article | LibreCat-ID: 45724
Henderson, C. M., Lena Steinhoff, C. M. Harmeling, and R. W. Palmatier. “Customer Inertia Marketing.” Journal of the Academy of Marketing Science 49, no. 2 (2021): 350–73. http://dx.doi.org/10.1007/s11747-020-00744-0.
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 45725
Kim, J. J., Lena Steinhoff, and R. W. Palmatier. “An Emerging Theory of Loyalty Program Dynamics.” Journal of the Academy of Marketing Science 49, no. 1 (2021): 71–95. https://doi.org/10.1007/s11747-020-00719-1.
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 45722
Steinhoff, Lena, and R. W. Palmatier. “Commentary: Opportunities and Challenges of Technology in Relationship Marketing.” Australasian Marketing Journal 29, no. 2 (2021): 111–17. https://doi.org/10.1016/j.ausmj.2020.07.003.
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