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727 Publications


2022 | Journal Article | LibreCat-ID: 44638
Hoppe, Julia Amelie, et al. “When Do Individuals Choose Care Robots over a Human Caregiver? Insights from a Laboratory Experiment on Choices under Uncertainty.” Computers in Human Behavior Reports, vol. 9, 100258, Elsevier BV, 2022, doi:10.1016/j.chbr.2022.100258.
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2022 | Journal Article | LibreCat-ID: 46660
Böhm, Eva, et al. “Exploring the Customer Journey of Voice Commerce: A Research Agenda.” SMR - Journal of Service Management Research, vol. 6, no. 4, 2022, pp. 216–31.
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2022 | Conference Paper | LibreCat-ID: 34283
Gutt, Jana Kim, and Kirsten Thommes. “Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments.” Academy of Management Proceedings, 2022, doi:https://doi.org/10.5465/AMBPP.2022.16394abstract.
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2021 | Dissertation | LibreCat-ID: 24886
van Straaten, Dirk. Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics. 2021, doi:10.17619/UNIPB/1-1189 .
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2021 | Book Chapter | LibreCat-ID: 24371
Krebs, Benjamin, and Marius Claus Wehner. “The Relationship between Talent Management and Individual and Organizational Performance.” The Routledge Companion to Talent Management, edited by Ibraiz Tarique, Routledge, 2021, pp. 539–55.
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2021 | Book Chapter | LibreCat-ID: 24375
Wach, Bernhard, et al. “HR-Manager Als Intrapreneure.” HR-Trends 2021, edited by K. Schwuchow and J. Gutmann, Haufe-Lexware, 2021.
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2021 | Journal Article | LibreCat-ID: 24456 | OA
Rohlfing, Katharina J., et al. “Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems.” IEEE Transactions on Cognitive and Developmental Systems, vol. 13, no. 3, 2021, pp. 717–28, doi:10.1109/tcds.2020.3044366.
LibreCat | Files available | DOI
 

2021 | Journal Article | LibreCat-ID: 45724
Henderson, C. M., et al. “Customer Inertia Marketing.” Journal of the Academy of Marketing Science, vol. 49, no. 2, 2021, pp. 350–73, doi:http://dx.doi.org/10.1007/s11747-020-00744-0.
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2021 | Journal Article | LibreCat-ID: 45725
Kim, J. J., et al. “An Emerging Theory of Loyalty Program Dynamics.” Journal of the Academy of Marketing Science, vol. 49, no. 1, 2021, pp. 71–95, doi:10.1007/s11747-020-00719-1.
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2021 | Journal Article | LibreCat-ID: 45722
Steinhoff, Lena, and R. W. Palmatier. “Commentary: Opportunities and Challenges of Technology in Relationship Marketing.” Australasian Marketing Journal, vol. 29, no. 2, 2021, pp. 111–17, doi:https://doi.org/10.1016/j.ausmj.2020.07.003.
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