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124 Publications
2012 | Conference Paper | LibreCat-ID: 3449
@inproceedings{Becker_Bernhold_Beverungen_Kaling_Knackstedt_Vanesa_Peter Rauer_2012, place={Wiesbaden}, title={Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management}, DOI={10.1007/978-3-658-00863-5_10}, booktitle={Dienstleistungsmodellierung 2012}, author={Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanesa, Lellek and Peter Rauer, Hans}, year={2012}, pages={208--226} }
LibreCat
| DOI
2012 | Conference Paper | LibreCat-ID: 3450
@inproceedings{Becker_Beverungen_Breuker_Peter Rauer_2012, place={Ho Chi Minh City, Vietnam}, title={Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis}, booktitle={Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012}, author={Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Peter Rauer, Hans}, year={2012}, pages={Paper 56} }
LibreCat
2012 | Conference Paper | LibreCat-ID: 3451
@inproceedings{Becker_Beverungen_Knackstedt_Peter Rauer_Sigge_2012, place={Kauai, USA}, title={Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.}, DOI={10.1109/HICSS.2012.525}, booktitle={Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Peter Rauer, Hans and Sigge, Daniel}, year={2012}, pages={1522--1531} }
LibreCat
| DOI
2012 | Conference Paper | LibreCat-ID: 3452
@inproceedings{Heide_Tumbas_Beverungen_Knackstedt_Becker_2012, place={Bucharest, Romania}, title={Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results}, booktitle={Services and Economic Development: Local and Global Challenges}, author={Heide, Tobias and Tumbas, Sanja and Beverungen, Daniel and Knackstedt, Ralf and Becker, Jörg}, year={2012}, pages={1--21} }
LibreCat
2012 | Conference Paper | LibreCat-ID: 3453
@inproceedings{Rosemann_Eggert_Voigt_Beverungen_2012, place={Barcelona, Spain}, title={Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI}, booktitle={Proceedings of the 20$^{th}$ European Conference on Information Systems}, author={Rosemann, Michael and Eggert, Mathias and Voigt, Matthias and Beverungen, Daniel}, year={2012}, pages={1--12} }
LibreCat
2012 | Journal Article | LibreCat-ID: 3500
@article{Becker_Bernhold_Beverungen_Kaling_Knackstedt_Vanessa_Peter Rauer_2012, title={Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management}, number={1}, journal={Enterprise Modelling and Information Systems Architectures}, author={Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanessa, Lellek and Peter Rauer, Hans}, year={2012}, pages={26--40} }
LibreCat
2012 | Journal Article | LibreCat-ID: 3501
@article{Beverungen_Knackstedt_Winkelmann_2012, title={Identifying e-Service Potential from Business Process Models --- A Theory Nexus Approach}, number={1}, journal={e-Service Journal}, author={Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel}, year={2012}, pages={45--74} }
LibreCat
2012 | Book Chapter | LibreCat-ID: 5032
@inbook{Becker_Beverungen_Knackstedt_2012, place={Berlin, Heidelberg}, series={Lecture Notes in Business Information Processing (LNBIP)}, title={A Method for Selectively Designing Modeling Languages for Product-Service Systems}, booktitle={Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf}, editor={Granat Janusz Dolk, Daniel;Editor}, year={2012}, pages={87--117}, collection={Lecture Notes in Business Information Processing (LNBIP)} }
LibreCat
2012 | Book Chapter | LibreCat-ID: 5034
@inbook{Becker_Knackstedt_Beverungen_Dietrich_Breuker_Peter Rauer_2012, place={Norderstedt}, title={Ansätze zur methodischen Unterstützung der Konstruktion von Produktivitätsmodellen für die Data Envelopment Analysis --- Entwicklung eines Softwareprototypen zur Umsetzung und Evaluation}, booktitle={Service Engineering --- Management}, author={Becker, Jörg and Knackstedt, Ralf and Beverungen, Daniel and Dietrich, Hanns-Alexander and Breuker, Dominic and Peter Rauer, Hans}, editor={Böhmann, Tilo and Knackstedt, Ralf and Marco Leimeister, Jan and Nüttgens, Markus and Thomas, OliverEditors}, year={2012}, pages={127--139} }
LibreCat
2012 | Book Chapter | LibreCat-ID: 5035
@inbook{Beverungen_Matzner_Müller_Becker_2012, place={New York}, title={Product-Service System Approaches}, DOI={10.1007/978-1-4614-1864-1_2}, booktitle={Handbook of Service Description}, author={Beverungen, Daniel and Matzner, Martin and Müller, Oliver and Becker, Jörg}, editor={Barros, Alistair and Oberle, DanielEditors}, year={2012}, pages={19--44} }
LibreCat
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