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1 Publication
2010 | Book Chapter | LibreCat-ID: 4960
Eggert, A., & Garnefeld, I. (2010). Kundenbindung auf Basis des Relationship Value. In Handbuch Kundenbindungsmanagement (pp. 191–208). Wiesbaden: Gabler. https://doi.org/10.1007/978-3-658-13650-5_7
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