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1 Publication
2012 | Book Chapter | LibreCat-ID: 1129
@inbook{Geierhos_Ebrahim_2012, place={London, UK}, title={Customer Interaction Management goes Social: Getting Business Processes plugged in Social Networks}, DOI={10.1007/978-1-4471-4048-1_15}, booktitle={Computational Social Networks: Tools, Perspectives and Applications}, publisher={Springer}, author={Geierhos, Michaela and Ebrahim, Mohamed}, editor={Abraham, Ajith and Hassanien, Aboul-Ella Editors}, year={2012}, pages={367–389} }
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