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1 Publication
2012 | Book Chapter | LibreCat-ID: 1129
Geierhos, Michaela, and Mohamed Ebrahim. “Customer Interaction Management Goes Social: Getting Business Processes Plugged in Social Networks.” In Computational Social Networks: Tools, Perspectives and Applications, edited by Ajith Abraham and Aboul-Ella Hassanien, 367–89. London, UK: Springer, 2012. https://doi.org/10.1007/978-1-4471-4048-1_15.
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