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23 Publications
2015 | Journal Article | LibreCat-ID: 41297
@article{Eggert_Steinhoff_Garnefeld_2015, title={Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs}, volume={18}, DOI={10.1177/1094670514566797}, number={2}, journal={Journal of Service Research}, publisher={SAGE Publications}, author={Eggert, Andreas and Steinhoff, Lena and Garnefeld, Ina}, year={2015}, pages={210–228} }
LibreCat
| DOI
2014 | Journal Article | LibreCat-ID: 43214
@article{Knoll_2014, title={Die Bewältigung wirtschaftlicher Unsicherheit. Zum Pragmatismus der Soziologie der Konventionen}, volume={23}, DOI={10.1007/s11609-013-0232-5}, number={3–4}, journal={Berliner Journal für Soziologie}, publisher={Springer Science and Business Media LLC}, author={Knoll, Lisa}, year={2014}, pages={367–387} }
LibreCat
| DOI
2014 | Journal Article | LibreCat-ID: 41341
@article{Eggert_Hogreve_Ulaga_Münkhoff_2014, title={Revenue and Profit Implications of Industrial Service Strategies}, volume={17}, DOI={10.1177/1094670513485823}, number={1}, journal={Journal of Service Research}, publisher={SAGE Publications}, author={Eggert, Andreas and Hogreve, Jens and Ulaga, Wolfgang and Münkhoff, Eva}, year={2014}, pages={23–39} }
LibreCat
| DOI