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23 Publications
2015 | Journal Article | LibreCat-ID: 41297
Eggert, Andreas, et al. “Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs.” Journal of Service Research, vol. 18, no. 2, SAGE Publications, 2015, pp. 210–28, doi:10.1177/1094670514566797.
LibreCat
| DOI
2014 | Journal Article | LibreCat-ID: 43214
Knoll, Lisa. “Die Bewältigung wirtschaftlicher Unsicherheit. Zum Pragmatismus der Soziologie der Konventionen.” Berliner Journal für Soziologie, vol. 23, no. 3–4, Springer Science and Business Media LLC, 2014, pp. 367–87, doi:10.1007/s11609-013-0232-5.
LibreCat
| DOI
2014 | Journal Article | LibreCat-ID: 41341
Eggert, Andreas, et al. “Revenue and Profit Implications of Industrial Service Strategies.” Journal of Service Research, vol. 17, no. 1, SAGE Publications, 2014, pp. 23–39, doi:10.1177/1094670513485823.
LibreCat
| DOI