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23 Publications
2015 | Journal Article | LibreCat-ID: 41297
Eggert, A., Steinhoff, L., & Garnefeld, I. (2015). Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs. Journal of Service Research, 18(2), 210–228. https://doi.org/10.1177/1094670514566797
LibreCat
| DOI
2014 | Journal Article | LibreCat-ID: 43214
Knoll, L. (2014). Die Bewältigung wirtschaftlicher Unsicherheit. Zum Pragmatismus der Soziologie der Konventionen. Berliner Journal für Soziologie, 23(3–4), 367–387. https://doi.org/10.1007/s11609-013-0232-5
LibreCat
| DOI
2014 | Journal Article | LibreCat-ID: 41341
Eggert, A., Hogreve, J., Ulaga, W., & Münkhoff, E. (2014). Revenue and Profit Implications of Industrial Service Strategies. Journal of Service Research, 17(1), 23–39. https://doi.org/10.1177/1094670513485823
LibreCat
| DOI