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23 Publications
2015 | Journal Article | LibreCat-ID: 41297
Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs
A. Eggert, L. Steinhoff, I. Garnefeld, Journal of Service Research 18 (2015) 210–228.
LibreCat
| DOI
A. Eggert, L. Steinhoff, I. Garnefeld, Journal of Service Research 18 (2015) 210–228.
2014 | Journal Article | LibreCat-ID: 43214
Die Bewältigung wirtschaftlicher Unsicherheit. Zum Pragmatismus der Soziologie der Konventionen
L. Knoll, Berliner Journal für Soziologie 23 (2014) 367–387.
LibreCat
| DOI
L. Knoll, Berliner Journal für Soziologie 23 (2014) 367–387.
2014 | Journal Article | LibreCat-ID: 41341
Revenue and Profit Implications of Industrial Service Strategies
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, Journal of Service Research 17 (2014) 23–39.
LibreCat
| DOI
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, Journal of Service Research 17 (2014) 23–39.