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23 Publications
2015 | Journal Article | LibreCat-ID: 41297
Eggert A, Steinhoff L, Garnefeld I. Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs. Journal of Service Research. 2015;18(2):210-228. doi:10.1177/1094670514566797
LibreCat
| DOI
2014 | Journal Article | LibreCat-ID: 43214
Knoll L. Die Bewältigung wirtschaftlicher Unsicherheit. Zum Pragmatismus der Soziologie der Konventionen. Berliner Journal für Soziologie. 2014;23(3-4):367-387. doi:10.1007/s11609-013-0232-5
LibreCat
| DOI
2014 | Journal Article | LibreCat-ID: 41341
Eggert A, Hogreve J, Ulaga W, Münkhoff E. Revenue and Profit Implications of Industrial Service Strategies. Journal of Service Research. 2014;17(1):23-39. doi:10.1177/1094670513485823
LibreCat
| DOI