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23 Publications
2015 | Journal Article | LibreCat-ID: 41297
A. Eggert, L. Steinhoff, and I. Garnefeld, “Managing the Bright and Dark Sides of Status Endowment in Hierarchical Loyalty Programs,” Journal of Service Research, vol. 18, no. 2, pp. 210–228, 2015, doi: 10.1177/1094670514566797.
LibreCat
| DOI
2014 | Journal Article | LibreCat-ID: 43214
L. Knoll, “Die Bewältigung wirtschaftlicher Unsicherheit. Zum Pragmatismus der Soziologie der Konventionen,” Berliner Journal für Soziologie, vol. 23, no. 3–4, pp. 367–387, 2014, doi: 10.1007/s11609-013-0232-5.
LibreCat
| DOI
2014 | Journal Article | LibreCat-ID: 41341
A. Eggert, J. Hogreve, W. Ulaga, and E. Münkhoff, “Revenue and Profit Implications of Industrial Service Strategies,” Journal of Service Research, vol. 17, no. 1, pp. 23–39, 2014, doi: 10.1177/1094670513485823.
LibreCat
| DOI