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115 Publications
2012 | Book Chapter | LibreCat-ID: 1129
M. Geierhos and M. Ebrahim, “Customer Interaction Management goes Social: Getting Business Processes plugged in Social Networks,” in Computational Social Networks: Tools, Perspectives and Applications, A. Abraham and A.-E. Hassanien, Eds. London, UK: Springer, 2012, pp. 367–389.
LibreCat
| DOI
2011 | Conference Paper | LibreCat-ID: 1119
M. Geierhos, Y. S. Lee, J. Schuster, D. Kobothanassi, and M. Bargel, “A Social Media Customer Service,” in Proceedings of the 22nd ACM Conference on Hypertext and Hypermedia, Eindhoven, The Netherlands, 2011.
LibreCat
2011 | Conference Paper | LibreCat-ID: 1120
J. Schuster, Y. S. Lee, D. Kobothanassi, M. Bargel, and M. Geierhos, “SCM - A Simple, Modular and Flexible Customer Interaction Management System,” in International Conference on Information Society (i-Society 2011), London, UK, 2011, pp. 153–158.
LibreCat
2011 | Book Chapter | LibreCat-ID: 1121
Y. S. Lee and M. Geierhos, “Buy, Sell, or Hold? Information Extraction from Stock Analyst Reports,” in Modeling and Using Context: 7th International and Interdisciplinary Conference, CONTEXT 2011, Karlsruhe, Germany, September 26-30, 2011, Proceedings, vol. 6967, M. Beigl, H. Christiansen, T. R. Roth-Berghofer, A. Kofod-Petersen, K. R. Coventry, and H. R. Schmidtke, Eds. Berlin, Germany: Springer, 2011, pp. 173–184.
LibreCat
| DOI
2011 | Conference Paper | LibreCat-ID: 1122 | 
M. Geierhos, Y. S. Lee, and M. Bargel, “Processing Multilingual Customer Contacts via Social Media,” in Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, Hamburg, Germany, 2011, vol. 96, pp. 219–222.
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2011 | Conference Paper | LibreCat-ID: 1123 |
M. Geierhos, J.-L. Bouraoui, and P. Watrin, “Towards Multilingual Biographical Event Extraction,” in Multilingual Resources, Multilingual Applications. Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, Hamburg, Germany, 2011, vol. 96, pp. 45–50.
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| Download (ext.)
2011 | Conference Paper | LibreCat-ID: 26369
Y. S. Lee and M. Geierhos, “ Buy, Sell, or Hold? Information Extraction from Stock Analyst Reports,” vol. 6967. Springer, Karlsruhe, Germany, pp. 173–184, 2011.
LibreCat
2011 | Conference Paper | LibreCat-ID: 26376
J. Schuster, Y. S. Lee, D. Kobothanassi, M. Bargel, and M. Geierhos, “SCM - A Simple, Modular and Flexible Customer Interaction Management System,” in Proceedings of the International Conference on Information Society (i-Society 2011), 2011, pp. 153–158.
LibreCat
2011 | Conference Paper | LibreCat-ID: 26377
M. Geierhos, Y. S. Lee, J. Schuster, D. Kobothanass, and M. Bargel, “A Social Media Customer Service,” presented at the 22nd ACM Conference on Hypertext and Hypermedia. Poster Session, 2011.
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