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704 Publications
2021 | Journal Article | LibreCat-ID: 24456 | 
Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems
K.J. Rohlfing, P. Cimiano, I. Scharlau, T. Matzner, H.M. Buhl, H. Buschmeier, E. Esposito, A. Grimminger, B. Hammer, R. Haeb-Umbach, I. Horwath, E. Hüllermeier, F. Kern, S. Kopp, K. Thommes, A.-C. Ngonga Ngomo, C. Schulte, H. Wachsmuth, P. Wagner, B. Wrede, IEEE Transactions on Cognitive and Developmental Systems 13 (2021) 717–728.
LibreCat
| Files available
| DOI
K.J. Rohlfing, P. Cimiano, I. Scharlau, T. Matzner, H.M. Buhl, H. Buschmeier, E. Esposito, A. Grimminger, B. Hammer, R. Haeb-Umbach, I. Horwath, E. Hüllermeier, F. Kern, S. Kopp, K. Thommes, A.-C. Ngonga Ngomo, C. Schulte, H. Wachsmuth, P. Wagner, B. Wrede, IEEE Transactions on Cognitive and Developmental Systems 13 (2021) 717–728.
2021 | Journal Article | LibreCat-ID: 45724
Customer Inertia Marketing
C.M. Henderson, L. Steinhoff, C.M. Harmeling, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 350–373.
LibreCat
| DOI
C.M. Henderson, L. Steinhoff, C.M. Harmeling, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 350–373.
2021 | Journal Article | LibreCat-ID: 45725
An Emerging Theory of Loyalty Program Dynamics
J.J. Kim, L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 71–95.
LibreCat
| DOI
J.J. Kim, L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 71–95.
2021 | Journal Article | LibreCat-ID: 45722
Commentary: Opportunities and Challenges of Technology in Relationship Marketing
L. Steinhoff, R.W. Palmatier, Australasian Marketing Journal 29 (2021) 111–117.
LibreCat
| DOI
L. Steinhoff, R.W. Palmatier, Australasian Marketing Journal 29 (2021) 111–117.
2021 | Journal Article | LibreCat-ID: 45723
Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages
L. Steinhoff, M.M. Zondag, Journal of Business Research 129 (2021) 70–82.
LibreCat
| DOI
L. Steinhoff, M.M. Zondag, Journal of Business Research 129 (2021) 70–82.
2021 | Conference Paper | LibreCat-ID: 45741
Consumer Solidarity: A Social-System Perspective on the Glue that Holds Society Together
B. Alberternst, L. Steinhoff, A. Eggert, M. Giesler, in: 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2021.
LibreCat
B. Alberternst, L. Steinhoff, A. Eggert, M. Giesler, in: 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2021.
2021 | Conference Paper | LibreCat-ID: 45740
Understanding and Measuring Consumer Solidarity as a Collective Bond
B. Alberternst, A. Eggert, L. Steinhoff, M. Giesler, in: Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.
LibreCat
B. Alberternst, A. Eggert, L. Steinhoff, M. Giesler, in: Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.
2021 | Journal Article | LibreCat-ID: 17860
Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers
D. Beverungen, D. Kundisch, N. Wünderlich, Journal of Service Management 32 (2021) 507–532.
LibreCat
| DOI
D. Beverungen, D. Kundisch, N. Wünderlich, Journal of Service Management 32 (2021) 507–532.
2020 | Conference Paper | LibreCat-ID: 24373
Antecedents and Performance Consequences of High-Potential Scheme Use
B. Krebs, in: Academy of Management Proceedings, 2020.
LibreCat
B. Krebs, in: Academy of Management Proceedings, 2020.
2020 | Journal Article | LibreCat-ID: 21126
Care robots in society: Knowledge and orientation needs
S. Pekkarinen, L. Hennala, O. Tuisku, C. Gustafsson, R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, H. Melkas, Gerontechnology (2020).
LibreCat
| DOI
S. Pekkarinen, L. Hennala, O. Tuisku, C. Gustafsson, R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, H. Melkas, Gerontechnology (2020).
2020 | Journal Article | LibreCat-ID: 21127
The need for care robot orientation in elder care services
R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, O. Tuisku, L. Hennala, S. Pekkarinen, H. Melkas, C. Gustafsson, Gerontechnology (2020).
LibreCat
| DOI
R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, O. Tuisku, L. Hennala, S. Pekkarinen, H. Melkas, C. Gustafsson, Gerontechnology (2020).
2020 | Journal Article | LibreCat-ID: 21287
Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets
D. Kaimann, Sustainability 12 (2020).
LibreCat
| DOI
D. Kaimann, Sustainability 12 (2020).
2020 | Journal Article | LibreCat-ID: 17361
Care Robot Orientation: What, Who and How? Potential Users` Perceptions
R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, O. Tuisku, L. Hennala, S. Pekkarinen, H. Melkas, C. Gustafsson, International Journal of Social Robotics (2020) 1–15.
LibreCat
| DOI
R.-M. Johansson-Pajala, K. Thommes, J.A. Hoppe, O. Tuisku, L. Hennala, S. Pekkarinen, H. Melkas, C. Gustafsson, International Journal of Social Robotics (2020) 1–15.
2020 | Journal Article | LibreCat-ID: 17366
Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen?
J.A. Hoppe, R.-M. Johansson-Pajala, C. Gustafsson, H. Melkas, O. Tusku, S. Pekkarinen, L. Hennala, Industrie 4.0 Management 2 (n.d.).
LibreCat
J.A. Hoppe, R.-M. Johansson-Pajala, C. Gustafsson, H. Melkas, O. Tusku, S. Pekkarinen, L. Hennala, Industrie 4.0 Management 2 (n.d.).
2020 | Book Chapter | LibreCat-ID: 17367 |
Assistive robots in care: Expectations and perceptions of older people
J.A. Hoppe, R.-M. Johansson-Pajala, C. Gustafsson, H. Melkas, O. Tusku, S. Pekkarinen, L. Hennala, K. Thommes, in: J. Haltaufderheide, J. Hovemann, J. Vollmann (Eds.), Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in Elderly Care , De Gruyter, Berlin / Boston, 2020, pp. 139–156.
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J.A. Hoppe, R.-M. Johansson-Pajala, C. Gustafsson, H. Melkas, O. Tusku, S. Pekkarinen, L. Hennala, K. Thommes, in: J. Haltaufderheide, J. Hovemann, J. Vollmann (Eds.), Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in Elderly Care , De Gruyter, Berlin / Boston, 2020, pp. 139–156.
2020 | Journal Article | LibreCat-ID: 20882
Can digital feedback increase employee performance and energy efficiency in firms? Evidence from a field experiment
C. Hoffmann, K. Thommes, Journal of Economic Behavior & Organization (2020) 49–65.
LibreCat
| DOI
C. Hoffmann, K. Thommes, Journal of Economic Behavior & Organization (2020) 49–65.
2020 | Journal Article | LibreCat-ID: 20883
Decisions on Extending Group Membership—Evidence from a Public Good Experiment
C. Grund, C. Harbring, K. Thommes, K.R. Tilkes, Games (2020).
LibreCat
| DOI
C. Grund, C. Harbring, K. Thommes, K.R. Tilkes, Games (2020).
2020 | Journal Article | LibreCat-ID: 4627
Ancillary market signaling: A two-stage model of economic reputation on ancillary market success
D. Kaimann, Applied Economics Letters 27 (2020) 1366–1370.
LibreCat
| Files available
| DOI
D. Kaimann, Applied Economics Letters 27 (2020) 1366–1370.
2020 | Conference Paper | LibreCat-ID: 16116
How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust
M. Purrmann, N. Wünderlich, in: Proceedings of the 2020 AMA Winter Academic Conference, 2020.
LibreCat
M. Purrmann, N. Wünderlich, in: Proceedings of the 2020 AMA Winter Academic Conference, 2020.
2020 | Journal Article | LibreCat-ID: 21128
Trust development in care robots by opinion leader in the society
K. Thommes, R.-M. Johansson-Pajala, C. Gustaffson, S. Pekkarinen, O. Tuisku, L. Hennala, H. Melkas, J.A. Hoppe, Gerontechnology (2020).
LibreCat
| DOI
K. Thommes, R.-M. Johansson-Pajala, C. Gustaffson, S. Pekkarinen, O. Tuisku, L. Hennala, H. Melkas, J.A. Hoppe, Gerontechnology (2020).