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704 Publications


2010 | Conference Paper | LibreCat-ID: 7808
Does Customer Acquisition Jeopardize Customer Retention? - An Experimental Investigation in an Electronic Retailing Setting
I. Garnefeld, D. Woisetschläger, A. Eggert, in: Proceedings of the 18th International Colloquium in Relationship Marketing, 2010.
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2010 | Conference Paper | LibreCat-ID: 7809
Referral Reward Programs: A Means for Service Recovery?
E. Münkhoff, I. Garnefeld, J. Hogreve, A. Eggert, in: Proceedings of the 18th International Colloquium in Relationship Marketing, 2010.
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2010 | Conference Paper | LibreCat-ID: 7810
Do Referral Reward Programs Enhance Customer Loyalty? – Results of a Propensity Score Matching Study
I. Garnefeld, S. Helm, A. Eggert, S. Tax, in: Proceedings of the 2010 AMA Summer Marketing Educators’ Conference, 2010.
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2010 | Conference Paper | LibreCat-ID: 7846
Disentangling the Revenue and Cost Implications of the Service Transition: A Latent Growth Analysis
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: Proceedings of the 2nd ISBM Workshop at Harvard Business School, 2010.
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2010 | Conference Paper | LibreCat-ID: 7853
Corporate Reputation and Customers’ Value Perceptions: A Dynamic Analysis
B. Frick, A. Eggert, J. Hogreve, in: Proceedings of the 39th EMAC Conference, 2010.
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2010 | Conference Paper | LibreCat-ID: 7854
Industrial Services, Product Innovations, and Firm Profitability – A Longitudinal Analysis
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: Proceedings of the Frontiers Pre-Conference on Service and Solution Innovation, 2010.
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2010 | Conference Paper | LibreCat-ID: 7855
Exploring the Effects of Referral Reward Programs on Satisfied and Dissatisfied Customers
I. Garnefeld, E. Münkhoff, J. Hogreve, A. Eggert, in: Proceedings of the 2010 AMA Winter Marketing Educators’ Conference, 2010.
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2010 | Book (Editor) | LibreCat-ID: 5720
Geschäftsmodelle in virtuellen Spielwelten
S. Ackermann, N. Wünderlich, F. v. Wangenheim, eds., Geschäftsmodelle in virtuellen Spielwelten, Books on Demand, München, 2010.
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2010 | Misc | LibreCat-ID: 6109
Editorial: Aufschwung mitgestalten
R. Kabst, Editorial: Aufschwung Mitgestalten, 2010.
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2010 | Misc | LibreCat-ID: 6110
HR Business Partner gesucht
R. Kabst, P.M. Kötter, M. Meifert, M.C. Wehner, HR Business Partner Gesucht, 2010.
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2010 | Misc | LibreCat-ID: 6112
Editorial: Verdrängte Herausforderung Demographie
R. Kabst, Editorial: Verdrängte Herausforderung Demographie, 2010.
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2010 | Misc | LibreCat-ID: 6113
Was High-Performer besser machen: Was unterscheidet erfolgreiche von weniger erfolgreichen Unternehmen beim Employer Branding?
R. Kabst, M. Baum, A. Fortange, Was High-Performer Besser Machen: Was Unterscheidet Erfolgreiche von Weniger Erfolgreichen Unternehmen Beim Employer Branding?, 2010.
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2010 | Book | LibreCat-ID: 6139
Interim Management: Auf dem Weg zur Selbstverständlichkeit
R. Kabst, Interim Management: Auf Dem Weg Zur Selbstverständlichkeit, Handelsblatt Fachverlag, Düsseldorf, 2010.
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2010 | Book Chapter | LibreCat-ID: 6150
A Conceptual Framework for the International Staffing of Early Internationalizers
R. Isidor, C. Schwens, R. Kabst, in: S. Schmid (Ed.), Internationale Unternehmungen Und Das Management Ausländischer Tochtergesellschaften, Gabler, Wiesbaden, 2010.
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2010 | Book Chapter | LibreCat-ID: 6154
Growth and Internationalization of Renewable Energy and New Technology-Based Firms
C. Schwens, H. Steinmetz, R. Kabst, in: A. Gerybadze, U. Hommel, H.W. Reiner, D. Thomaschweski (Eds.), Innovation and International Corporate Growth, Springer, Berlin/Heidelberg, 2010.
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2010 | Book Chapter | LibreCat-ID: 6155
Institutionalisierung der Personalentwicklung: Ist der Patient auf dem Weg der Besserung?
R. Kabst, M.C. Wehner, in: M. Meifert (Ed.), Strategische Personalentwicklung, 2nd ed., Berlin/Heidelberg, 2010, pp. 45–60.
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2010 | Book Chapter | LibreCat-ID: 6157
Personalmanagement der Zukunft: Quo Vadis?
R. Kabst, M.C. Wehner, in: K. Schwuchow, J. Gutmann (Eds.), Jahrbuch Personalentwicklung 2010, Köln, 2010, pp. 5–15.
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2010 | Book Chapter | LibreCat-ID: 6159
Vertrauen, Opportunismus, Kontrolle: Eine empirische Analyse von Joint Venture Beziehungen vor dem Hintergrund der Transaktionskostentheorie.
P. Eberl, R. Kabst, in: J. Sydow (Ed.), Management von Netzwerkorganisationen, 5th ed., Wiesbaden, 2010, pp. 107–142.
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2010 | Journal Article | LibreCat-ID: 6230
Enlarging the focus on the role of competencies, abilities, and personality in management research.
R. Kabst, R. Isidor, H. Steinmetz, C. Schwens, Management Revue: The International Review of Management Studies. 21 (2010).
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2010 | Working Paper | LibreCat-ID: 6235
Management accountants as business partners: An empirical analysis based on the theory of reasoned action
S. Wolf, B.E. Weißenberger, E. Barbara, R. Kabst, M. Wehner, Management Accountants as Business Partners: An Empirical Analysis Based on the Theory of Reasoned Action, Chair for Controlling and Business Accounting at the Department of Business Administration and Economics, Justus Liebig University Giessen., 2010.
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2010 | Conference Paper | LibreCat-ID: 6315 LibreCat
 

2010 | Conference Paper | LibreCat-ID: 6318 LibreCat
 
 

2010 | Journal Article | LibreCat-ID: 4858
Managing customer share in key supplier relationships
A. Eggert, W. Ulaga, Industrial Marketing Management (2010) 1346--1355.
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2010 | Journal Article | LibreCat-ID: 4859
Creating and appropriating value in collaborative relationships
S.M. Wagner, A. Eggert, E. Lindemann, Journal of Business Research (2010) 840--848.
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2010 | Book Chapter | LibreCat-ID: 4960
Kundenbindung auf Basis des Relationship Value
A. Eggert, I. Garnefeld, in: Handbuch Kundenbindungsmanagement, Gabler, Wiesbaden, 2010, pp. 191–208.
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2010 | Journal Article | LibreCat-ID: 4974
Explanatory factors for firms’ use of temporary agency work in Germany
K. Thommes, K. Weiland, European Management Journal (2010) 55--67.
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2010 | Journal Article | LibreCat-ID: 5554
Die Wirkung ausländischer Direktinvestitionen auf die Beschäftigung im Heimatmarkt: Eine empirische Analyse des deutschen Mittelstands.
F.B. Zapkau, C. Schwens, R. Kabst, Zeitschrift Für Betriebswirtschaft (ZfB). 80 (2010) 797–819.
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2010 | Journal Article | LibreCat-ID: 5555
Enlarging the Focus on the Role of Competencies, Abilities, and Personality in Management Research.
H. Steinmetz, C. Schwens, R. Isidor, R. Kabst, Management Revue: The International Review of Management Studies. 21 (2010) 225–228.
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2010 | Journal Article | LibreCat-ID: 5556
Internationalisierung junger Technologieunternehmen: Auslandsmärkte und Erfolgsimplikationen.
C. Schwens, R. Kabst, Die Betriebswirtschaft (DBW). 5 (2010) 443–462.
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2010 | Journal Article | LibreCat-ID: 5557 LibreCat
 

2010 | Conference Paper | LibreCat-ID: 46705
Industrial services, product innovations, and firm profitability: A longitudinal analysis
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: Frontiers Pre-Conference on Service and Solution Innovation, Karlstad, 2010.
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2010 | Conference Paper | LibreCat-ID: 46706
Exploring the effects of referral reward programs on satisfied and dissatisfied customers
I. Garnefeld, E. Münkhoff, J. Hogreve, A. Eggert, in: 2010 AMA Winter Academic Conference, New Orleans, LA, 2010.
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2010 | Conference Paper | LibreCat-ID: 46704
Disentangling the revenue and cost implications of the service transition: A latent growth analysis
A. Eggert, J. Hogreve, W. Ulaga, E. Münkhoff, in: ISBM 2010 Academic Conference, Boston, MA, 2010.
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2010 | Conference Paper | LibreCat-ID: 46703
Referral reward programs: A means for service recovery?
E. Münkhoff, I. Garnefeld, J. Hogreve, A. Eggert, in: 18th International Colloquium on Relationship Marketing (ICRM), Reading, 2010.
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2010 | Journal Article | LibreCat-ID: 5785
Legitimacy of Control
W. Schnedler, R. Vadovic, Journal of Economics and Management Strategy (2010).
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2009 | Conference Paper | LibreCat-ID: 7857
Who Owns the Customer? Disentangling Customer Loyalty in Indirect Distribution Channels
A. Eggert, J. Henseler, S. Hollmann, in: Proceedings of the 17th International Colloquium in Relationship Marketing, 2009.
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2009 | Conference Paper | LibreCat-ID: 7866
Can Successful Customer Acquisition Hurt the Existing Customer Base?
D. Woisetschläger, I. Garnefeld, A. Eggert, in: Proceedings of the 2009 AMA Summer Marketing Educators’ Conference, 2009.
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2009 | Conference Paper | LibreCat-ID: 7867
Referral reward programs: New customer acquisition by opportunism?
I. Garnefeld, E. Münkhoff, J. Hogreve, A. Eggert, in: Proceedings of the 15th Academy of Marketing Science (AMS) World Marketing Congress, 2009.
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2009 | Conference Paper | LibreCat-ID: 7868
Musing on a Decade of Customer Value Research in Business Relationships: Where Do We Come From? Where Should We Go?
A. Eggert, W. Ulaga, in: Proceedings of the 4th International Conference on Business Market Management, 2009.
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2009 | Conference Paper | LibreCat-ID: 7869
Customer Referral Programs and Customer Retention – Do Rewards Undermine the Retention Effect?
I. Garnefeld, S. Helm, S. Tax, A. Eggert, in: Proceedings of the 2009 AMA Winter Educators’ Proceedings, 2009.
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2009 | Conference Paper | LibreCat-ID: 7870
Unintended effects of referral reward programs: Exploring the impact of rewards on opportunistic behavior
I. Garnefeld, E. Münkhoff, J. Hogreve, A. Eggert, in: Proceedings of the 38th European Marketing Academy (EMAC) Conference, 2009.
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2009 | Conference Paper | LibreCat-ID: 7871
Who Owns the Customer? Exploring Customer Loyalty in a Channel Context
A. Eggert, J. Henseler, S. Hollmann, in: Proceedings of the 38th European Marketing Academy (EMAC) Conference, 2009.
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2009 | Book | LibreCat-ID: 5721
Acceptance of Remote Services – Perception, Adoption, and Continued Usage in Organizational Settings
N. Wünderlich, Acceptance of Remote Services – Perception, Adoption, and Continued Usage in Organizational Settings, 1st ed., Springer Gabler, Wiesbaden, 2009.
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2009 | Misc | LibreCat-ID: 6114
Vorteil Interim Management
R. Kabst, W. Thost, R. Isidor, Vorteil Interim Management, 2009.
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2009 | Misc | LibreCat-ID: 6115
Was zeichnet den erfolgreichen Interim Manager aus?
R. Kabst, R. Isidor, W. Thost, H. Linné, Was Zeichnet Den Erfolgreichen Interim Manager Aus?, 2009.
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2009 | Misc | LibreCat-ID: 6116
Manager auf Zeit: Ignoriert oder akzeptiert?
R. Kabst, R. Isidor, W. Thost, R. Nagel, Manager Auf Zeit: Ignoriert Oder Akzeptiert?, 2009.
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2009 | Misc | LibreCat-ID: 6117
International Fachkräfte gewinnen
R. Kabst, S. Salow, M. Baum, International Fachkräfte Gewinnen, 2009.
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