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745 Publications
2022 | Journal Article | LibreCat-ID: 34473 | 
The broken chain: Evidence against emotionally driven upstream indirect reciprocity
W. Schnedler, Games and Economic Behavior 136 (2022) 542–558.
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W. Schnedler, Games and Economic Behavior 136 (2022) 542–558.
2022 | Journal Article | LibreCat-ID: 45721
Commentaries on Relationship Marketing: The Present and Future of Customer Relationships in Services
L. Steinhoff, R.W. Palmatier, K.D. Martin, G. Fox, C.M. Henderson, J.K. Saint Clair, S. Yan, J.-Y. Lee, T. Perko, C.M. Harmeling, Journal of Service Management Research 6 (2022) 2–27.
LibreCat
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L. Steinhoff, R.W. Palmatier, K.D. Martin, G. Fox, C.M. Henderson, J.K. Saint Clair, S. Yan, J.-Y. Lee, T. Perko, C.M. Harmeling, Journal of Service Management Research 6 (2022) 2–27.
2022 | Conference Paper | LibreCat-ID: 45738
The Role of Self-Rewarding Behavior in Cashback Loyalty Programs
M. Becker, N. Wiegand, L. Steinhoff, K. Baidina, in: Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest., 2022.
LibreCat
M. Becker, N. Wiegand, L. Steinhoff, K. Baidina, in: Proceedings of the 51st European Marketing Academy (EMAC) Conference, Budapest., 2022.
2022 | Journal Article | LibreCat-ID: 51210
Assistant nurses and orientation to care robot use in three European countries
O. Tuisku, R.-M. Johansson-Pajala, J.A. Hoppe, S. Pekkarinen, L. Hennala, K. Thommes, C. Gustafsson, H. Melkas, Behaviour & Information Technology 42 (2022) 758–774.
LibreCat
| DOI
O. Tuisku, R.-M. Johansson-Pajala, J.A. Hoppe, S. Pekkarinen, L. Hennala, K. Thommes, C. Gustafsson, H. Melkas, Behaviour & Information Technology 42 (2022) 758–774.
2022 | Journal Article | LibreCat-ID: 46662
Strategic emphasis on service-based business models during the corona crisis: Are customer solutions a curse or blessing for manufacturing firms?
R. Akalan, A. Eggert, E. Böhm, Journal of Service Management Research 6 (2022) 47–63.
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R. Akalan, A. Eggert, E. Böhm, Journal of Service Management Research 6 (2022) 47–63.
2022 | Journal Article | LibreCat-ID: 46668
Digital technology usage as a driver of servitization paths in manufacturing industries
A. Eggert, L. Harrmann, E. Böhm, EMAC Annual Conference, Budapest, Hungary (2022).
LibreCat
A. Eggert, L. Harrmann, E. Böhm, EMAC Annual Conference, Budapest, Hungary (2022).
2022 | Conference Paper | LibreCat-ID: 46669
Should manufacturers publish online reviews in their own online shops?
K. Kessing, I. Garnefeld, E. Böhm, in: EMAC Annual Conference, Budapest, Hungary, 2022.
LibreCat
K. Kessing, I. Garnefeld, E. Böhm, in: EMAC Annual Conference, Budapest, Hungary, 2022.
2022 | Journal Article | LibreCat-ID: 46661
Servitization in the manufacturing industry: Where do we stand? Where do we come from?
R. Akalan, E. Böhm, A. Eggert, Journal of Service Management Research 6 (2022) 204–213.
LibreCat
R. Akalan, E. Böhm, A. Eggert, Journal of Service Management Research 6 (2022) 204–213.
2022 | Journal Article | LibreCat-ID: 46634
The ambivalent role of monetary sales incentives in service innovation selling
S. Alavi, E. Böhm, J. Habel, J. Wieseke, C. Schmitz, F. Brüggemann, Journal of Product Innovation Management 39 (2022) 445–463.
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| DOI
S. Alavi, E. Böhm, J. Habel, J. Wieseke, C. Schmitz, F. Brüggemann, Journal of Product Innovation Management 39 (2022) 445–463.
2022 | Journal Article | LibreCat-ID: 56160
Erkenntnisse von Arbeitgeberbewertungen: Potenzial von Atmosphäre und Arbeitsplätzen
K. Radermacher, E.M. Herdejürgen, PERSONALquarterly 74 (2022) 24–33.
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K. Radermacher, E.M. Herdejürgen, PERSONALquarterly 74 (2022) 24–33.
2022 | Report | LibreCat-ID: 56163
Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft
K. Radermacher, E.M. Herdejürgen, Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft, Industrieverband Büro und Arbeitswelt e.V. (IBA), Wiesbaden, 2022.
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K. Radermacher, E.M. Herdejürgen, Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft, Industrieverband Büro und Arbeitswelt e.V. (IBA), Wiesbaden, 2022.
2022 | Journal Article | LibreCat-ID: 44638
When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
LibreCat
| DOI
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
2022 | Journal Article | LibreCat-ID: 46660
Exploring the customer journey of voice commerce: A research agenda
E. Böhm, A. Eggert, I. Garnefeld, H. Holzmüller, T. Schaefers, L. Steinhoff, D. Woisetschläger, SMR - Journal of Service Management Research 6 (2022) 216–231.
LibreCat
E. Böhm, A. Eggert, I. Garnefeld, H. Holzmüller, T. Schaefers, L. Steinhoff, D. Woisetschläger, SMR - Journal of Service Management Research 6 (2022) 216–231.
2022 | Conference Paper | LibreCat-ID: 34283
Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments
J.K. Gutt, K. Thommes, in: Academy of Management Proceedings, 2022.
LibreCat
| DOI
J.K. Gutt, K. Thommes, in: Academy of Management Proceedings, 2022.
2022 | Conference Paper | LibreCat-ID: 45737
Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support
B. Alberternst, L. Steinhoff, A. Eggert, M. Giesler, in: 2022 AMA Summer Academic Conference Proceedings, Chicago, 2022.
LibreCat
B. Alberternst, L. Steinhoff, A. Eggert, M. Giesler, in: 2022 AMA Summer Academic Conference Proceedings, Chicago, 2022.
2022 | Conference Paper | LibreCat-ID: 45739
How Do I Tell Them? Analyzing Companies' Provision of Rejection Reasons in Product Testing Programs
I. Garnefeld, L. Steinhoff, K. Küpper, in: 2022 AMA Winter Academic Conference Proceedings, Las Vegas, 2022.
LibreCat
I. Garnefeld, L. Steinhoff, K. Küpper, in: 2022 AMA Winter Academic Conference Proceedings, Las Vegas, 2022.
2022 | Journal Article | LibreCat-ID: 63778
Assistant nurses and orientation to care robot use in three European countries
O. Tuisku, R.-M. Johansson-Pajala, J.A. Hoppe, S. Pekkarinen, L. Hennala, K. Thommes, C. Gustafsson, H. Melkas, Behaviour & Information Technology 42 (2022) 758–774.
LibreCat
| DOI
O. Tuisku, R.-M. Johansson-Pajala, J.A. Hoppe, S. Pekkarinen, L. Hennala, K. Thommes, C. Gustafsson, H. Melkas, Behaviour & Information Technology 42 (2022) 758–774.
2021 | Dissertation | LibreCat-ID: 24886
Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics
D. van Straaten, Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, 2021.
LibreCat
| DOI
D. van Straaten, Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, 2021.
2021 | Book Chapter | LibreCat-ID: 24371
The relationship between talent management and individual and organizational performance
B. Krebs, M.C. Wehner, in: I. Tarique (Ed.), The Routledge Companion to Talent Management, Routledge, New York, NY, 2021, pp. 539–555.
LibreCat
B. Krebs, M.C. Wehner, in: I. Tarique (Ed.), The Routledge Companion to Talent Management, Routledge, New York, NY, 2021, pp. 539–555.
2021 | Book Chapter | LibreCat-ID: 24375
HR-Manager als Intrapreneure
B. Wach, B. Krebs, R. Kabst, in: K. Schwuchow, J. Gutmann (Eds.), HR-Trends 2021, Haufe-Lexware, Freiburg, 2021.
LibreCat
B. Wach, B. Krebs, R. Kabst, in: K. Schwuchow, J. Gutmann (Eds.), HR-Trends 2021, Haufe-Lexware, Freiburg, 2021.