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747 Publications
2022 | Journal Article | LibreCat-ID: 46634
The ambivalent role of monetary sales incentives in service innovation selling
S. Alavi, E. Böhm, J. Habel, J. Wieseke, C. Schmitz, F. Brüggemann, Journal of Product Innovation Management 39 (2022) 445–463.
LibreCat
| DOI
S. Alavi, E. Böhm, J. Habel, J. Wieseke, C. Schmitz, F. Brüggemann, Journal of Product Innovation Management 39 (2022) 445–463.
2022 | Journal Article | LibreCat-ID: 56160
Erkenntnisse von Arbeitgeberbewertungen: Potenzial von Atmosphäre und Arbeitsplätzen
K. Radermacher, E.M. Herdejürgen, PERSONALquarterly 74 (2022) 24–33.
LibreCat
K. Radermacher, E.M. Herdejürgen, PERSONALquarterly 74 (2022) 24–33.
2022 | Report | LibreCat-ID: 56163
Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft
K. Radermacher, E.M. Herdejürgen, Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft, Industrieverband Büro und Arbeitswelt e.V. (IBA), Wiesbaden, 2022.
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K. Radermacher, E.M. Herdejürgen, Erkenntnisse aus Arbeitgeberbewertungen: Das Potential von Arbeitsatmosphäre und Arbeitsplatzgestaltung für die Weiterempfehlungsbereitschaft, Industrieverband Büro und Arbeitswelt e.V. (IBA), Wiesbaden, 2022.
2022 | Journal Article | LibreCat-ID: 44638
When do individuals choose care robots over a human caregiver? Insights from a laboratory experiment on choices under uncertainty
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
LibreCat
| DOI
J.A. Hoppe, O. Tuisku, R.-M. Johansson-Pajala, S. Pekkarinen, L. Hennala, C. Gustafsson, H. Melkas, K. Thommes, Computers in Human Behavior Reports 9 (2022).
2022 | Journal Article | LibreCat-ID: 46660
Exploring the customer journey of voice commerce: A research agenda
E. Böhm, A. Eggert, I. Garnefeld, H. Holzmüller, T. Schaefers, L. Steinhoff, D. Woisetschläger, SMR - Journal of Service Management Research 6 (2022) 216–231.
LibreCat
E. Böhm, A. Eggert, I. Garnefeld, H. Holzmüller, T. Schaefers, L. Steinhoff, D. Woisetschläger, SMR - Journal of Service Management Research 6 (2022) 216–231.
2022 | Conference Paper | LibreCat-ID: 34283
Speaking of Performance: Evaluating Team Members’ Performance with Open-Ended Audio Comments
J.K. Gutt, K. Thommes, in: Academy of Management Proceedings, 2022.
LibreCat
| DOI
J.K. Gutt, K. Thommes, in: Academy of Management Proceedings, 2022.
2022 | Conference Paper | LibreCat-ID: 45737
Theorizing Marketplace Solidarity Systems: From Consumer–Firm Dyads to Structures of Mutual Support
B. Alberternst, L. Steinhoff, A. Eggert, M. Giesler, in: 2022 AMA Summer Academic Conference Proceedings, Chicago, 2022.
LibreCat
B. Alberternst, L. Steinhoff, A. Eggert, M. Giesler, in: 2022 AMA Summer Academic Conference Proceedings, Chicago, 2022.
2022 | Conference Paper | LibreCat-ID: 45739
How Do I Tell Them? Analyzing Companies' Provision of Rejection Reasons in Product Testing Programs
I. Garnefeld, L. Steinhoff, K. Küpper, in: 2022 AMA Winter Academic Conference Proceedings, Las Vegas, 2022.
LibreCat
I. Garnefeld, L. Steinhoff, K. Küpper, in: 2022 AMA Winter Academic Conference Proceedings, Las Vegas, 2022.
2022 | Journal Article | LibreCat-ID: 63778
Assistant nurses and orientation to care robot use in three European countries
O. Tuisku, R.-M. Johansson-Pajala, J.A. Hoppe, S. Pekkarinen, L. Hennala, K. Thommes, C. Gustafsson, H. Melkas, Behaviour & Information Technology 42 (2022) 758–774.
LibreCat
| DOI
O. Tuisku, R.-M. Johansson-Pajala, J.A. Hoppe, S. Pekkarinen, L. Hennala, K. Thommes, C. Gustafsson, H. Melkas, Behaviour & Information Technology 42 (2022) 758–774.
2021 | Dissertation | LibreCat-ID: 24886
Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics
D. van Straaten, Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, 2021.
LibreCat
| DOI
D. van Straaten, Inferring Quality with Reputation Systems - Experimental Evidence on Elicitation Mechanisms and Aggregation Metrics, 2021.
2021 | Book Chapter | LibreCat-ID: 24371
The relationship between talent management and individual and organizational performance
B. Krebs, M.C. Wehner, in: I. Tarique (Ed.), The Routledge Companion to Talent Management, Routledge, New York, NY, 2021, pp. 539–555.
LibreCat
B. Krebs, M.C. Wehner, in: I. Tarique (Ed.), The Routledge Companion to Talent Management, Routledge, New York, NY, 2021, pp. 539–555.
2021 | Book Chapter | LibreCat-ID: 24375
HR-Manager als Intrapreneure
B. Wach, B. Krebs, R. Kabst, in: K. Schwuchow, J. Gutmann (Eds.), HR-Trends 2021, Haufe-Lexware, Freiburg, 2021.
LibreCat
B. Wach, B. Krebs, R. Kabst, in: K. Schwuchow, J. Gutmann (Eds.), HR-Trends 2021, Haufe-Lexware, Freiburg, 2021.
2021 | Journal Article | LibreCat-ID: 24456 | 
Explanation as a Social Practice: Toward a Conceptual Framework for the Social Design of AI Systems
K.J. Rohlfing, P. Cimiano, I. Scharlau, T. Matzner, H.M. Buhl, H. Buschmeier, E. Esposito, A. Grimminger, B. Hammer, R. Haeb-Umbach, I. Horwath, E. Hüllermeier, F. Kern, S. Kopp, K. Thommes, A.-C. Ngonga Ngomo, C. Schulte, H. Wachsmuth, P. Wagner, B. Wrede, IEEE Transactions on Cognitive and Developmental Systems 13 (2021) 717–728.
LibreCat
| Files available
| DOI
K.J. Rohlfing, P. Cimiano, I. Scharlau, T. Matzner, H.M. Buhl, H. Buschmeier, E. Esposito, A. Grimminger, B. Hammer, R. Haeb-Umbach, I. Horwath, E. Hüllermeier, F. Kern, S. Kopp, K. Thommes, A.-C. Ngonga Ngomo, C. Schulte, H. Wachsmuth, P. Wagner, B. Wrede, IEEE Transactions on Cognitive and Developmental Systems 13 (2021) 717–728.
2021 | Journal Article | LibreCat-ID: 45724
Customer Inertia Marketing
C.M. Henderson, L. Steinhoff, C.M. Harmeling, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 350–373.
LibreCat
| DOI
C.M. Henderson, L. Steinhoff, C.M. Harmeling, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 350–373.
2021 | Journal Article | LibreCat-ID: 45725
An Emerging Theory of Loyalty Program Dynamics
J.J. Kim, L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 71–95.
LibreCat
| DOI
J.J. Kim, L. Steinhoff, R.W. Palmatier, Journal of the Academy of Marketing Science 49 (2021) 71–95.
2021 | Journal Article | LibreCat-ID: 45722
Commentary: Opportunities and Challenges of Technology in Relationship Marketing
L. Steinhoff, R.W. Palmatier, Australasian Marketing Journal 29 (2021) 111–117.
LibreCat
| DOI
L. Steinhoff, R.W. Palmatier, Australasian Marketing Journal 29 (2021) 111–117.
2021 | Journal Article | LibreCat-ID: 45723
Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages
L. Steinhoff, M.M. Zondag, Journal of Business Research 129 (2021) 70–82.
LibreCat
| DOI
L. Steinhoff, M.M. Zondag, Journal of Business Research 129 (2021) 70–82.
2021 | Conference Paper | LibreCat-ID: 45740
Understanding and Measuring Consumer Solidarity as a Collective Bond
B. Alberternst, A. Eggert, L. Steinhoff, M. Giesler, in: Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.
LibreCat
B. Alberternst, A. Eggert, L. Steinhoff, M. Giesler, in: Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.
2021 | Journal Article | LibreCat-ID: 17860
Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers
D. Beverungen, D. Kundisch, N. Wünderlich, Journal of Service Management 32 (2021) 507–532.
LibreCat
| DOI
D. Beverungen, D. Kundisch, N. Wünderlich, Journal of Service Management 32 (2021) 507–532.
2021 | Journal Article | LibreCat-ID: 21289
“I will survive”: Online streaming and the chart survival of music tracks
D. Kaimann, I. Tanneberg, J. Cox, Managerial and Decision Economics 42 (2021) 3–20.
LibreCat
| DOI
D. Kaimann, I. Tanneberg, J. Cox, Managerial and Decision Economics 42 (2021) 3–20.