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727 Publications


2021 | Journal Article | LibreCat-ID: 45723
Steinhoff, Lena, and M. M. Zondag. “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages.” Journal of Business Research, vol. 129, 2021, pp. 70–82, doi:10.1016/j.jbusres.2021.02.016.
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2021 | Conference Paper | LibreCat-ID: 45741
Alberternst, B., et al. “Consumer Solidarity: A Social-System Perspective on the Glue That Holds Society Together.” 2021 AMA Winter Marketing Educators’ Conference Proceedings, St. Petersburg, 2021.
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2021 | Conference Paper | LibreCat-ID: 45740
Alberternst, B., et al. “Understanding and Measuring Consumer Solidarity as a Collective Bond.” Proceedings of the 50th European Marketing Academy (EMAC) Conference, Madrid, 2021.
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2021 | Journal Article | LibreCat-ID: 17860
Beverungen, Daniel, et al. “Transforming into a Platform Provider: Strategic Options for Industrial Smart Service Providers.” Journal of Service Management, vol. 32, no. 4, Emerald Insight, 2021, pp. 507–32, doi:10.1108/JOSM-03-2020-0066.
LibreCat | DOI
 

2021 | Journal Article | LibreCat-ID: 21289
Kaimann, Daniel, et al. “‘I Will Survive’: Online Streaming and the Chart Survival of Music Tracks.” Managerial and Decision Economics, vol. 42, no. 1, 2021, pp. 3–20, doi:10.1002/mde.3226.
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2021 | Conference Paper | LibreCat-ID: 46670
Harrmann, L., et al. “Exploring the Paths towards Service Growth in Manufacturing Companies.” 2021 AMA Winter Academic Conference, 2021.
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2021 | Journal Article | LibreCat-ID: 41338
Salonen, Anna, et al. “Engaging a Product-Focused Sales Force in Solution Selling: Interplay of Individual- and Organizational-Level Conditions.” Journal of the Academy of Marketing Science, vol. 49, no. 1, Springer Science and Business Media LLC, 2021, pp. 139–63, doi:10.1007/s11747-020-00729-z.
LibreCat | DOI
 

2021 | Journal Article | LibreCat-ID: 41337
Garnefeld, Ina, et al. “Online Reviews Generated through Product Testing: Can More Favorable Reviews Be Enticed with Free Products?” Journal of the Academy of Marketing Science, vol. 49, no. 4, Springer Science and Business Media LLC, 2021, pp. 703–22, doi:10.1007/s11747-021-00770-6.
LibreCat | DOI
 

2021 | Journal Article | LibreCat-ID: 46635
Schaefers, Tobias, et al. “Outcome-Based Contracting from the Customers’ Perspective: A Means-End Chain Analytical Exploration.” Industrial Marketing Management, vol. 93, Elsevier BV, 2021, pp. 466–81, doi:10.1016/j.indmarman.2020.06.002.
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2020 | Conference Paper | LibreCat-ID: 24373
Krebs, Benjamin. “Antecedents and Performance Consequences of High-Potential Scheme Use.” Academy of Management Proceedings, vol. 1, no. 21233, 2020.
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2020 | Journal Article | LibreCat-ID: 21126
Pekkarinen, Satu, et al. “Care Robots in Society: Knowledge and Orientation Needs.” Gerontechnology, 2020, doi:10.4017/gt.2020.19.s.69664.
LibreCat | DOI
 

2020 | Journal Article | LibreCat-ID: 21127
Johansson-Pajala, Rose-Marie, et al. “The Need for Care Robot Orientation in Elder Care Services.” Gerontechnology, 2020, doi:10.4017/gt.2020.19.s.69574.
LibreCat | DOI
 

2020 | Journal Article | LibreCat-ID: 21287
Kaimann, Daniel. “Behind the Review Curtain: Decomposition of Online Consumer Ratings in Peer-to-Peer Markets.” Sustainability, vol. 12, no. 15, 6185, 2020, doi:10.3390/su12156185.
LibreCat | DOI
 

2020 | Journal Article | LibreCat-ID: 17361
Johansson-Pajala, Rose-Marie, et al. “Care Robot Orientation: What, Who and How? Potential Users` Perceptions.” International Journal of Social Robotics, 2020, pp. 1–15, doi:10.1007/s12369-020-00619-y.
LibreCat | DOI
 

2020 | Journal Article | LibreCat-ID: 17366
Hoppe, Julia Amelie, et al. “Technologieorientierung zu Assistenzrobotik – Welche Akzeptanz besteht bei der Einführung von Assistenzrobotik für die Pflege älterer Menschen?” Industrie 4.0 Management, vol. 2.
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2020 | Book Chapter | LibreCat-ID: 17367 | OA
Hoppe, Julia Amelie, et al. “Assistive Robots in Care: Expectations and Perceptions of Older People.” Aging between Participation and Simulation - Ethical Dimensions of Socially Assistive Technologies in Elderly Care , edited by Joschka Haltaufderheide et al., De Gruyter, 2020, pp. 139–56, doi:10.1515/9783110677485-009.
LibreCat | DOI | Download (ext.)
 

2020 | Journal Article | LibreCat-ID: 20882
Hoffmann, Christin, and Kirsten Thommes. “Can Digital Feedback Increase Employee Performance and Energy Efficiency in Firms? Evidence from a Field Experiment.” Journal of Economic Behavior & Organization, 2020, pp. 49–65, doi:10.1016/j.jebo.2020.09.034.
LibreCat | DOI
 

2020 | Journal Article | LibreCat-ID: 20883
Grund, Christian, et al. “Decisions on Extending Group Membership—Evidence from a Public Good Experiment.” Games, 61, 2020, doi:10.3390/g11040061.
LibreCat | DOI
 

2020 | Journal Article | LibreCat-ID: 4627
Kaimann, Daniel. “Ancillary Market Signaling: A Two-Stage Model of Economic Reputation on Ancillary Market Success.” Applied Economics Letters, vol. 27, no. 16, 2020, pp. 1366–70, doi:10.1080/13504851.2019.1683136.
LibreCat | Files available | DOI
 

2020 | Conference Paper | LibreCat-ID: 16116
Purrmann, Maren, and Nancy Wünderlich. “How to Build Trust on Peer-to-Peer Platforms: An Investigation of the Antecedents of Peer and Platform Trust.” Proceedings of the 2020 AMA Winter Academic Conference, 2020.
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