Please note that LibreCat no longer supports Internet Explorer versions 8 or 9 (or earlier).
We recommend upgrading to the latest Internet Explorer, Google Chrome, or Firefox.
120 Publications
2013 | Journal Article | LibreCat-ID: 3495
Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, IEEE Transactions on Engineering Management (2013) 468--482.
LibreCat
| DOI
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, IEEE Transactions on Engineering Management (2013) 468--482.
2013 | Journal Article | LibreCat-ID: 3496
Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, Scandinavian Journal of Information Systems (2013) 37--68.
LibreCat
| Download (ext.)
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, Scandinavian Journal of Information Systems (2013) 37--68.
2013 | Journal Article | LibreCat-ID: 3497
Augmenting Analytical CRM Strategies with Social BI
D. Beverungen, M. Eggert, M. Voigt, M. Rosemann, International Journal of Business Intelligence Research (IJBIR) (2013) 32--49.
LibreCat
| DOI
D. Beverungen, M. Eggert, M. Voigt, M. Rosemann, International Journal of Business Intelligence Research (IJBIR) (2013) 32--49.
2013 | Journal Article | LibreCat-ID: 3498
What Makes Local Governments' Online Communications Successful? Insights from a Multi-Method Analysis of Facebook
S. Hofmann, D. Beverungen, M. Räckers, J. Becker, Government Information Quarterly (2013) 387--396.
LibreCat
| DOI
S. Hofmann, D. Beverungen, M. Räckers, J. Becker, Government Information Quarterly (2013) 387--396.
2013 | Journal Article | LibreCat-ID: 3499
Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?
R. Plattfaut, S. Hofmann, T. Kohlborn, D. Beverungen, M. Räckers, B. Niehaves, J. Becker, EGovernment Review (2013) 14--15.
LibreCat
R. Plattfaut, S. Hofmann, T. Kohlborn, D. Beverungen, M. Räckers, B. Niehaves, J. Becker, EGovernment Review (2013) 14--15.
2013 | Book Chapter | LibreCat-ID: 5031
Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management
J. Becker, T. Bernhold, D. Beverungen, N. Kaling, R. Knackstedt, L. Vanessa, H. Peter Rauer, in: O. Thomas, M. Nüttgens (Eds.), Dienstleistungsmodellierung 2012: Product-Service Systems Und Produktivität, Wiesbaden, 2013, pp. 208--226.
LibreCat
| DOI
J. Becker, T. Bernhold, D. Beverungen, N. Kaling, R. Knackstedt, L. Vanessa, H. Peter Rauer, in: O. Thomas, M. Nüttgens (Eds.), Dienstleistungsmodellierung 2012: Product-Service Systems Und Produktivität, Wiesbaden, 2013, pp. 208--226.
2012 | Conference Paper | LibreCat-ID: 3449
Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management
J. Becker, T. Bernhold, D. Beverungen, N. Kaling, R. Knackstedt, L. Vanesa, H. Peter Rauer, in: Dienstleistungsmodellierung 2012, Wiesbaden, 2012, pp. 208--226.
LibreCat
| DOI
J. Becker, T. Bernhold, D. Beverungen, N. Kaling, R. Knackstedt, L. Vanesa, H. Peter Rauer, in: Dienstleistungsmodellierung 2012, Wiesbaden, 2012, pp. 208--226.
2012 | Conference Paper | LibreCat-ID: 3450
Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis
J. Becker, D. Beverungen, D. Breuker, H. Peter Rauer, in: Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, Ho Chi Minh City, Vietnam, 2012, p. Paper 56.
LibreCat
J. Becker, D. Beverungen, D. Breuker, H. Peter Rauer, in: Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, Ho Chi Minh City, Vietnam, 2012, p. Paper 56.
2012 | Conference Paper | LibreCat-ID: 3451
Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.
J. Becker, D. Beverungen, R. Knackstedt, H. Peter Rauer, D. Sigge, in: Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, Kauai, USA, 2012, pp. 1522--1531.
LibreCat
| DOI
J. Becker, D. Beverungen, R. Knackstedt, H. Peter Rauer, D. Sigge, in: Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, Kauai, USA, 2012, pp. 1522--1531.
2012 | Conference Paper | LibreCat-ID: 3452
Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results
T. Heide, S. Tumbas, D. Beverungen, R. Knackstedt, J. Becker, in: Services and Economic Development: Local and Global Challenges, Bucharest, Romania, 2012, pp. 1--21.
LibreCat
T. Heide, S. Tumbas, D. Beverungen, R. Knackstedt, J. Becker, in: Services and Economic Development: Local and Global Challenges, Bucharest, Romania, 2012, pp. 1--21.