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120 Publications
2013 | Journal Article | LibreCat-ID: 3495
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects.” IEEE Transactions on Engineering Management, no. 3 (2013): 468--482. https://doi.org/10.1109/TEM.2012.2214770.
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| DOI
2013 | Journal Article | LibreCat-ID: 3496
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach.” Scandinavian Journal of Information Systems, no. 1 (2013): 37--68.
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2013 | Journal Article | LibreCat-ID: 3497
Beverungen, Daniel, Mathias Eggert, Matthias Voigt, and Michael Rosemann. “Augmenting Analytical CRM Strategies with Social BI.” International Journal of Business Intelligence Research (IJBIR), no. 3 (2013): 32--49. https://doi.org/10.4018/ijbir.2013070103.
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| DOI
2013 | Journal Article | LibreCat-ID: 3498
Hofmann, Sara, Daniel Beverungen, Michael Räckers, and Jörg Becker. “What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook.” Government Information Quarterly, no. 4 (2013): 387--396. https://doi.org/10.1016/j.giq.2013.05.013.
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| DOI
2013 | Journal Article | LibreCat-ID: 3499
Plattfaut, Ralf, Sara Hofmann, Thomas Kohlborn, Daniel Beverungen, Michael Räckers, Björn Niehaves, and Jörg Becker. “Verwaltungsdienstleistungen Für Personen Mit Eingeschränkter Mobilität: Von Mobilen Bürgerdiensten Zu E-Government?” EGovernment Review, 2013, 14--15.
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2013 | Book Chapter | LibreCat-ID: 5031
Becker, Jörg, Torben Bernhold, Daniel Beverungen, Nina Kaling, Ralf Knackstedt, Lellek Vanessa, and Hans Peter Rauer. “Softwaregestützte Konstruktion von Produktivitätsmodellen Im Facility Management.” In Dienstleistungsmodellierung 2012: Product-Service Systems Und Produktivität, edited by Oliver Thomas and Markus Nüttgens, 208--226. Wiesbaden, 2013. https://doi.org/10.1007/978-3-658-00863-5.
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| DOI
2012 | Conference Paper | LibreCat-ID: 3449
Becker, Jörg, Torben Bernhold, Daniel Beverungen, Nina Kaling, Ralf Knackstedt, Lellek Vanesa, and Hans Peter Rauer. “Softwaregestützte Konstruktion von Produktivitätsmodellen Im Facility Management.” In Dienstleistungsmodellierung 2012, 208--226. Wiesbaden, 2012. https://doi.org/10.1007/978-3-658-00863-5_10.
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| DOI
2012 | Conference Paper | LibreCat-ID: 3450
Becker, Jörg, Daniel Beverungen, Dominic Breuker, and Hans Peter Rauer. “Resolving Trade-Offs in Service Performance Benchmarking Using Data Envelopment Analysis.” In Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, Paper 56. Ho Chi Minh City, Vietnam, 2012.
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2012 | Conference Paper | LibreCat-ID: 3451
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Hans Peter Rauer, and Daniel Sigge. “Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.” In Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, 1522--1531. Kauai, USA, 2012. https://doi.org/10.1109/HICSS.2012.525.
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| DOI
2012 | Conference Paper | LibreCat-ID: 3452
Heide, Tobias, Sanja Tumbas, Daniel Beverungen, Ralf Knackstedt, and Jörg Becker. “Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results.” In Services and Economic Development: Local and Global Challenges, 1--21. Bucharest, Romania, 2012.
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