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111 Publications

2012 | Conference Paper | LibreCat-ID: 3452
Heide, Tobias, Sanja Tumbas, Daniel Beverungen, Ralf Knackstedt, and Jörg Becker. “Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results.” In Services and Economic Development: Local and Global Challenges, 1--21. Bucharest, Romania, 2012.

2012 | Conference Paper | LibreCat-ID: 3453
Rosemann, Michael, Mathias Eggert, Matthias Voigt, and Daniel Beverungen. “Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI.” In Proceedings of the 20$^{th}$ European Conference on Information Systems, 1--12. Barcelona, Spain, 2012.

2012 | Journal Article | LibreCat-ID: 3500
Becker, Jörg, Torben Bernhold, Daniel Beverungen, Nina Kaling, Ralf Knackstedt, Lellek Vanessa, and Hans Peter Rauer. “Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management.” Enterprise Modelling and Information Systems Architectures, no. 1 (2012): 26--40.

2012 | Journal Article | LibreCat-ID: 3501
Beverungen, Daniel, Ralf Knackstedt, and Axel Winkelmann. “Identifying E-Service Potential from Business Process Models --- A Theory Nexus Approach.” E-Service Journal, no. 1 (2012): 45--74.

2012 | Book Chapter | LibreCat-ID: 5032
Becker, Jörg, Daniel Beverungen, and Ralf Knackstedt. “A Method for Selectively Designing Modeling Languages for Product-Service Systems.” In Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, edited by Daniel; Granat Janusz Dolk, 87--117. Lecture Notes in Business Information Processing (LNBIP). Berlin, Heidelberg, 2012.

2012 | Book Chapter | LibreCat-ID: 5034
Becker, Jörg, Ralf Knackstedt, Daniel Beverungen, Hanns-Alexander Dietrich, Dominic Breuker, and Hans Peter Rauer. “Ansätze Zur Methodischen Unterstützung Der Konstruktion von Produktivitätsmodellen Für Die Data Envelopment Analysis --- Entwicklung Eines Softwareprototypen Zur Umsetzung Und Evaluation.” In Service Engineering --- Management, edited by Tilo Böhmann, Ralf Knackstedt, Jan Marco Leimeister, Markus Nüttgens, and Oliver Thomas, 127--139. Norderstedt, 2012.

2012 | Book Chapter | LibreCat-ID: 5035
Beverungen, Daniel, Martin Matzner, Oliver Müller, and Jörg Becker. “Product-Service System Approaches.” In Handbook of Service Description, edited by Alistair Barros and Daniel Oberle, 19--44. New York, 2012.
LibreCat | DOI

2011 | Conference Paper | LibreCat-ID: 3454
Becker, Jörg, Daniel Beverungen, and Dominic Breuker. “Conceptualizing Service Network Productivity --- A Looped DEA Approach.” In XII European Workshop on Efficiency and Productivity Analysis (Abstract). Verona, Italy, 2011.

2011 | Conference Paper | LibreCat-ID: 3455
Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, Ralf Knackstedt, and Hans Peter Rauer. “How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach.” In ECIS 2011 Proceedings, Paper 111. Helsinki, Finland, 2011.

2011 | Conference Paper | LibreCat-ID: 3456
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Hanns-Alexander Dietrich, Dominic Breuker, Hans Peter Rauer, and Daniel Sigge. “Do We Need New Theories on Service Productivity? --- Status Quo and Implications from Contemporary Research.” In XXI. International RESER Conference, 146--147. Hamburg, Germany, 2011.

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