Please note that LibreCat no longer supports Internet Explorer versions 8 or 9 (or earlier).

We recommend upgrading to the latest Internet Explorer, Google Chrome, or Firefox.

111 Publications


2013 | Conference Paper | LibreCat-ID: 3448
Plattfaut, Ralf, Thomas Kohlborn, Sara Hofmann, Daniel Beverungen, Björn Niehaves, Michael Räckers, and Jörg Becker. “Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia.” In Proceedings of the 46th Hawaii International Conference on System Sciences, 1983--1991. Maui, Hawaii, USA, 2013. https://doi.org/10.1109/HICSS.2013.585.
LibreCat | DOI
 

2013 | Journal Article | LibreCat-ID: 3498
Hofmann, Sara, Daniel Beverungen, Michael Räckers, and Jörg Becker. “What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook.” Government Information Quarterly, no. 4 (2013): 387--396. https://doi.org/10.1016/j.giq.2013.05.013.
LibreCat | DOI
 

2013 | Conference Paper | LibreCat-ID: 3444
Malsbender, Andrea, Daniel Beverungen, Matthias Voigt, and Jörg Becker. “Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models.” In Proceedings of the Americas Conference on Information Systems (AMCIS2013). Chicago, IL, USA, 2013.
LibreCat
 

2013 | Journal Article | LibreCat-ID: 3494
Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, and Hans Peter Rauer. “Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector.” International Journal of Services and Operations Management, no. 3 (2013): 407--425. https://doi.org/10.1504/IJSOM.2013.056796.
LibreCat | DOI
 

2013 | Journal Article | LibreCat-ID: 3499
Plattfaut, Ralf, Sara Hofmann, Thomas Kohlborn, Daniel Beverungen, Michael Räckers, Björn Niehaves, and Jörg Becker. “Verwaltungsdienstleistungen Für Personen Mit Eingeschränkter Mobilität: Von Mobilen Bürgerdiensten Zu E-Government?” EGovernment Review, 2013, 14--15.
LibreCat
 

2013 | Conference Paper | LibreCat-ID: 3440
Becker, Jörg, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, and Hans Peter Rauer. “Performance Benchmarking for Designing Interaction Routines --- Managing Trade-Offs in Service Co-Creation with the Data Envelopment Analysis.” In Proceedings of the European Research Conference on Information Systems (ECIS) 2013, Paper 185. Utrecht, Netherlands, 2013.
LibreCat
 

2013 | Journal Article | LibreCat-ID: 3495
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects.” IEEE Transactions on Engineering Management, no. 3 (2013): 468--482. https://doi.org/10.1109/TEM.2012.2214770.
LibreCat | DOI
 

2012 | Conference Paper | LibreCat-ID: 3453
Rosemann, Michael, Mathias Eggert, Matthias Voigt, and Daniel Beverungen. “Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI.” In Proceedings of the 20$^{th}$ European Conference on Information Systems, 1--12. Barcelona, Spain, 2012.
LibreCat
 

2012 | Journal Article | LibreCat-ID: 3500
Becker, Jörg, Torben Bernhold, Daniel Beverungen, Nina Kaling, Ralf Knackstedt, Lellek Vanessa, and Hans Peter Rauer. “Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management.” Enterprise Modelling and Information Systems Architectures, no. 1 (2012): 26--40.
LibreCat
 

2012 | Book Chapter | LibreCat-ID: 5032
Becker, Jörg, Daniel Beverungen, and Ralf Knackstedt. “A Method for Selectively Designing Modeling Languages for Product-Service Systems.” In Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, edited by Daniel; Granat Janusz Dolk, 87--117. Lecture Notes in Business Information Processing (LNBIP). Berlin, Heidelberg, 2012.
LibreCat
 

2012 | Conference Paper | LibreCat-ID: 3450
Becker, Jörg, Daniel Beverungen, Dominic Breuker, and Hans Peter Rauer. “Resolving Trade-Offs in Service Performance Benchmarking Using Data Envelopment Analysis.” In Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, Paper 56. Ho Chi Minh City, Vietnam, 2012.
LibreCat
 

2012 | Journal Article | LibreCat-ID: 3501
Beverungen, Daniel, Ralf Knackstedt, and Axel Winkelmann. “Identifying E-Service Potential from Business Process Models --- A Theory Nexus Approach.” E-Service Journal, no. 1 (2012): 45--74.
LibreCat
 

2012 | Conference Paper | LibreCat-ID: 3449
Becker, Jörg, Torben Bernhold, Daniel Beverungen, Nina Kaling, Ralf Knackstedt, Lellek Vanesa, and Hans Peter Rauer. “Softwaregestützte Konstruktion von Produktivitätsmodellen Im Facility Management.” In Dienstleistungsmodellierung 2012, 208--226. Wiesbaden, 2012. https://doi.org/10.1007/978-3-658-00863-5_10.
LibreCat | DOI
 

2012 | Conference Paper | LibreCat-ID: 3451
Becker, Jörg, Daniel Beverungen, Ralf Knackstedt, Hans Peter Rauer, and Daniel Sigge. “Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.” In Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, 1522--1531. Kauai, USA, 2012. https://doi.org/10.1109/HICSS.2012.525.
LibreCat | DOI
 

2012 | Book Chapter | LibreCat-ID: 5034
Becker, Jörg, Ralf Knackstedt, Daniel Beverungen, Hanns-Alexander Dietrich, Dominic Breuker, and Hans Peter Rauer. “Ansätze Zur Methodischen Unterstützung Der Konstruktion von Produktivitätsmodellen Für Die Data Envelopment Analysis --- Entwicklung Eines Softwareprototypen Zur Umsetzung Und Evaluation.” In Service Engineering --- Management, edited by Tilo Böhmann, Ralf Knackstedt, Jan Marco Leimeister, Markus Nüttgens, and Oliver Thomas, 127--139. Norderstedt, 2012.
LibreCat
 

2012 | Conference Paper | LibreCat-ID: 3452
Heide, Tobias, Sanja Tumbas, Daniel Beverungen, Ralf Knackstedt, and Jörg Becker. “Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results.” In Services and Economic Development: Local and Global Challenges, 1--21. Bucharest, Romania, 2012.
LibreCat
 

2012 | Book Chapter | LibreCat-ID: 5035
Beverungen, Daniel, Martin Matzner, Oliver Müller, and Jörg Becker. “Product-Service System Approaches.” In Handbook of Service Description, edited by Alistair Barros and Daniel Oberle, 19--44. New York, 2012. https://doi.org/10.1007/978-1-4614-1864-1_2.
LibreCat | DOI
 

2011 | Conference Paper | LibreCat-ID: 3460
Beverungen, Daniel, Thomas Kohlborn, and Erwin Fielt. “The Morphology of Service Bundling Settings.” In 22nd Australasian Conference on Information Systems (ACIS). Sydney, Australia, 2011.
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3458
Becker, Jörg, Daniel Beverungen, Martin Matzner, Oliver Müller, and Jens Pöppelbuß. “Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany.” In Service-Oriented Perspectives in Design Science Research: Proceedings of the 6th International Conference DESRIST 2011, edited by Hemant Jain, Atish P. Sinha, and Padmal Vitharana, 366--375. Lecture Notes in Computer Science. Berlin, 2011. https://doi.org/10.1007/978-3-642-20633-7_26.
LibreCat | DOI
 

2011 | Conference Paper | LibreCat-ID: 3454
Becker, Jörg, Daniel Beverungen, and Dominic Breuker. “Conceptualizing Service Network Productivity --- A Looped DEA Approach.” In XII European Workshop on Efficiency and Productivity Analysis (Abstract). Verona, Italy, 2011.
LibreCat
 

Filters and Search Terms

department=526

Search

Filter Publications

Display / Sort

Citation Style: Chicago

Export / Embed