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119 Publications
2013 | Conference Paper | LibreCat-ID: 3440
@inproceedings{Becker_Beverungen_Breuker_Dietrich_Peter Rauer_2013, place={Utrecht, Netherlands}, title={Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis}, booktitle={Proceedings of the European Research Conference on Information Systems (ECIS) 2013}, author={Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Peter Rauer, Hans}, year={2013}, pages={Paper 185} }
LibreCat
2013 | Conference Paper | LibreCat-ID: 3441
@inproceedings{Beverungen_2013, place={Milan, Italy}, title={On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines}, booktitle={Proceedings of the 34th International Conference on Information Systems (ICIS)}, author={Beverungen, Daniel}, year={2013} }
LibreCat
2013 | Conference Paper | LibreCat-ID: 3442
@inproceedings{Dillon_Deakins_Beverungen_Kohlborn_Hofmann_Räckers_2013, place={Aachen, Germany}, title={Local e-Government Transformation --- An International Comparison}, booktitle={WEBIST}, author={Dillon, S and Deakins, E and Beverungen, Daniel and Kohlborn, T and Hofmann, S and Räckers, M}, year={2013}, pages={361--367} }
LibreCat
2013 | Conference Paper | LibreCat-ID: 3443
@inproceedings{Hofmann_Räckers_Beverungen_Becker_2013, place={Maui, Hawaii}, title={Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks}, booktitle={Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46)}, author={Hofmann, Sara and Räckers, Michael and Beverungen, Daniel and Becker, Jörg}, year={2013} }
LibreCat
2013 | Conference Paper | LibreCat-ID: 3444
@inproceedings{Malsbender_Beverungen_Voigt_Becker_2013, place={Chicago, IL, USA}, title={Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models}, booktitle={Proceedings of the Americas Conference on Information Systems (AMCIS2013)}, author={Malsbender, Andrea and Beverungen, Daniel and Voigt, Matthias and Becker, Jörg}, year={2013} }
LibreCat
2013 | Conference Paper | LibreCat-ID: 3446
@inproceedings{Malsbender_Recker_Kohlborn_Beverungen_Tanwer_2013, place={Milan, Italy}, title={Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites}, booktitle={Proceedings of the 34th International Conference on Information Systems (ICIS)}, author={Malsbender, Andrea and Recker, Jan and Kohlborn, Thomas and Beverungen, Daniel and Tanwer, Satya}, year={2013} }
LibreCat
2013 | Conference Paper | LibreCat-ID: 3447
@inproceedings{Malsbender_Voigt_Beverungen_Rosemann_2013, place={Jeju Island, Korea}, title={Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda}, booktitle={Proceedings of the Pacific Asia Conference on Information Systems (PACIS)}, author={Malsbender, Andrea and Voigt, Matthias and Beverungen, Daniel and Rosemann, Michael}, year={2013}, pages={1--12} }
LibreCat
2013 | Conference Paper | LibreCat-ID: 3448
@inproceedings{Plattfaut_Kohlborn_Hofmann_Beverungen_Niehaves_Räckers_Becker_2013, place={Maui, Hawaii, USA}, title={Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia}, DOI={10.1109/HICSS.2013.585}, booktitle={Proceedings of the 46th Hawaii International Conference on System Sciences}, author={Plattfaut, Ralf and Kohlborn, Thomas and Hofmann, Sara and Beverungen, Daniel and Niehaves, Björn and Räckers, Michael and Becker, Jörg}, year={2013}, pages={1983--1991} }
LibreCat
| DOI
2013 | Journal Article | LibreCat-ID: 3494
@article{Becker_Beverungen_Breuker_Dietrich_Peter Rauer_2013, title={Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector}, DOI={10.1504/IJSOM.2013.056796}, number={3}, journal={International Journal of Services and Operations Management}, author={Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Peter Rauer, Hans}, year={2013}, pages={407--425} }
LibreCat
| DOI
2013 | Journal Article | LibreCat-ID: 3495
@article{Becker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2013, title={Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects}, DOI={10.1109/TEM.2012.2214770}, number={3}, journal={IEEE Transactions on Engineering Management}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens}, year={2013}, pages={468--482} }
LibreCat
| DOI
2013 | Journal Article | LibreCat-ID: 3496
@article{Becker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2013, title={Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach}, number={1}, journal={Scandinavian Journal of Information Systems}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens}, year={2013}, pages={37--68} }
LibreCat
| Download (ext.)
2013 | Journal Article | LibreCat-ID: 3497
@article{Beverungen_Eggert_Voigt_Rosemann_2013, title={Augmenting Analytical CRM Strategies with Social BI}, DOI={10.4018/ijbir.2013070103}, number={3}, journal={International Journal of Business Intelligence Research (IJBIR)}, author={Beverungen, Daniel and Eggert, Mathias and Voigt, Matthias and Rosemann, Michael}, year={2013}, pages={32--49} }
LibreCat
| DOI
2013 | Journal Article | LibreCat-ID: 3498
@article{Hofmann_Beverungen_Räckers_Becker_2013, title={What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook}, DOI={10.1016/j.giq.2013.05.013}, number={4}, journal={Government Information Quarterly}, author={Hofmann, Sara and Beverungen, Daniel and Räckers, Michael and Becker, Jörg}, year={2013}, pages={387--396} }
LibreCat
| DOI
2013 | Journal Article | LibreCat-ID: 3499
@article{Plattfaut_Hofmann_Kohlborn_Beverungen_Räckers_Niehaves_Becker_2013, title={Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?}, journal={eGovernment Review}, author={Plattfaut, Ralf and Hofmann, Sara and Kohlborn, Thomas and Beverungen, Daniel and Räckers, Michael and Niehaves, Björn and Becker, Jörg}, year={2013}, pages={14--15} }
LibreCat
2013 | Book Chapter | LibreCat-ID: 5031
@inbook{Becker_Bernhold_Beverungen_Kaling_Knackstedt_Vanessa_Peter Rauer_2013, place={Wiesbaden}, title={Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management}, DOI={10.1007/978-3-658-00863-5}, booktitle={Dienstleistungsmodellierung 2012: Product-Service Systems und Produktivität}, author={Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanessa, Lellek and Peter Rauer, Hans}, editor={Thomas, Oliver and Nüttgens, MarkusEditors}, year={2013}, pages={208--226} }
LibreCat
| DOI
2012 | Conference Paper | LibreCat-ID: 3449
@inproceedings{Becker_Bernhold_Beverungen_Kaling_Knackstedt_Vanesa_Peter Rauer_2012, place={Wiesbaden}, title={Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management}, DOI={10.1007/978-3-658-00863-5_10}, booktitle={Dienstleistungsmodellierung 2012}, author={Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanesa, Lellek and Peter Rauer, Hans}, year={2012}, pages={208--226} }
LibreCat
| DOI
2012 | Conference Paper | LibreCat-ID: 3450
@inproceedings{Becker_Beverungen_Breuker_Peter Rauer_2012, place={Ho Chi Minh City, Vietnam}, title={Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis}, booktitle={Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012}, author={Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Peter Rauer, Hans}, year={2012}, pages={Paper 56} }
LibreCat
2012 | Conference Paper | LibreCat-ID: 3451
@inproceedings{Becker_Beverungen_Knackstedt_Peter Rauer_Sigge_2012, place={Kauai, USA}, title={Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.}, DOI={10.1109/HICSS.2012.525}, booktitle={Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Peter Rauer, Hans and Sigge, Daniel}, year={2012}, pages={1522--1531} }
LibreCat
| DOI
2012 | Conference Paper | LibreCat-ID: 3452
@inproceedings{Heide_Tumbas_Beverungen_Knackstedt_Becker_2012, place={Bucharest, Romania}, title={Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results}, booktitle={Services and Economic Development: Local and Global Challenges}, author={Heide, Tobias and Tumbas, Sanja and Beverungen, Daniel and Knackstedt, Ralf and Becker, Jörg}, year={2012}, pages={1--21} }
LibreCat
2012 | Conference Paper | LibreCat-ID: 3453
@inproceedings{Rosemann_Eggert_Voigt_Beverungen_2012, place={Barcelona, Spain}, title={Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI}, booktitle={Proceedings of the 20$^{th}$ European Conference on Information Systems}, author={Rosemann, Michael and Eggert, Mathias and Voigt, Matthias and Beverungen, Daniel}, year={2012}, pages={1--12} }
LibreCat