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544 Publications

2017 | Journal Article | LibreCat-ID: 4836
@article{Terho_Eggert_Ulaga_Haas_Boehm_2017, title={Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action}, journal={Industrial Marketing Management}, author={Terho, Harri and Eggert, Andreas and Ulaga, Wolfgang and Haas, Alexander and Boehm, Eva}, year={2017}, pages={42--55} }

2017 | Journal Article | LibreCat-ID: 4932
@article{Schneider_Flore_2017, title={Training and commitment in a German manufacturing company during the post-2008 crisis: a case of internal flexicurity}, DOI={10.1080/09585192.2017.1308413}, journal={The International Journal of Human Resource Management}, publisher={Informa UK Limited}, author={Schneider, Martin and Flore, Johanna}, year={2017}, pages={1–17} }
LibreCat | DOI

2017 | Journal Article | LibreCat-ID: 4949
@article{Larivière_Bowen_Andreassen_Kunz_Sirianni_Voss_Wünderlich_De Keyser_2017, title={“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers}, number={79}, journal={Journal of Business Research}, publisher={Elsevier}, author={Larivière, Bart and Bowen, David and Andreassen, Tor W and Kunz, Werner and Sirianni, Nancy J and Voss, Chris and Wünderlich, Nancy and De Keyser, Arne}, year={2017}, pages={238--246} }

2017 | Conference Paper | LibreCat-ID: 4956
@inproceedings{Teßmer_Olsson_Gustafsson_Wünderlich_2017, title={How to Design Successful Gamification in Retail: The benefits and Pitfalls of Affordances}, booktitle={Proceedings of the 2017 Frontiers in Service Conference}, author={Teßmer, Isabel and Olsson, Marcus and Gustafsson, Anders and Wünderlich, Nancy}, year={2017} }

2017 | Conference Paper | LibreCat-ID: 4987
@inproceedings{Klabuhn_Thommes_2017, title={Age diversity and its effects on team performance}, number={1}, booktitle={Academy of Management Proceedings}, author={Klabuhn, Janny and Thommes, Kirsten}, year={2017}, pages={15119} }

2017 | Book Chapter | LibreCat-ID: 5005
@inbook{Garnefeld_Boehm_Feider_2017, title={Retourenmanagement zur Steigerung des Kundenwerts}, booktitle={Kundenwert}, author={Garnefeld, Ina and Boehm, Eva and Feider, Lena}, year={2017}, pages={599--624} }

2017 | Conference Paper | LibreCat-ID: 20493
@inproceedings{Krebs_2017, title={Talent management and workforce performance: The too-much-potential-talent-effect. }, author={Krebs, Benjamin Philipp}, year={2017} }

2017 | Journal Article | LibreCat-ID: 4837
@article{Payne_Frow_Eggert_2017, title={The customer value proposition: evolution, development, and application in marketing}, number={4}, journal={Journal of the Academy of Marketing Science}, author={Payne, Adrian and Frow, Pennie and Eggert, Andreas}, year={2017}, pages={467--489} }

2017 | Journal Article | LibreCat-ID: 4926
@article{Radermacher_Schneider_2017, title={Potenzial der Unternehmensarchitektur im Rahmen des Employer Branding. }, journal={PERSONALquaterly}, author={Radermacher, Katharina and Schneider, Martin}, year={2017}, pages={10–16} }
LibreCat | Files available

2017 | Journal Article | LibreCat-ID: 4933
@article{Wangenheim_Wünderlich_Schumann_2017, title={Renew or cancel? Drivers of customer renewal decisions for IT-based service contracts}, number={79}, journal={Journal of Business Research}, publisher={Elsevier}, author={Wangenheim, Florian v and Wünderlich, Nancy V and Schumann, Jan H}, year={2017}, pages={181--188} }

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