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111 Publications


2013 | Conference Paper | LibreCat-ID: 3448
@inproceedings{Plattfaut_Kohlborn_Hofmann_Beverungen_Niehaves_Räckers_Becker_2013, place={Maui, Hawaii, USA}, title={Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia}, DOI={10.1109/HICSS.2013.585}, booktitle={Proceedings of the 46th Hawaii International Conference on System Sciences}, author={Plattfaut, Ralf and Kohlborn, Thomas and Hofmann, Sara and Beverungen, Daniel and Niehaves, Björn and Räckers, Michael and Becker, Jörg}, year={2013}, pages={1983--1991} }
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2013 | Journal Article | LibreCat-ID: 3498
@article{Hofmann_Beverungen_Räckers_Becker_2013, title={What Makes Local Governments’ Online Communications Successful? Insights from a Multi-Method Analysis of Facebook}, DOI={10.1016/j.giq.2013.05.013}, number={4}, journal={Government Information Quarterly}, author={Hofmann, Sara and Beverungen, Daniel and Räckers, Michael and Becker, Jörg}, year={2013}, pages={387--396} }
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2013 | Conference Paper | LibreCat-ID: 3444
@inproceedings{Malsbender_Beverungen_Voigt_Becker_2013, place={Chicago, IL, USA}, title={Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models}, booktitle={Proceedings of the Americas Conference on Information Systems (AMCIS2013)}, author={Malsbender, Andrea and Beverungen, Daniel and Voigt, Matthias and Becker, Jörg}, year={2013} }
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2013 | Journal Article | LibreCat-ID: 3494
@article{Becker_Beverungen_Breuker_Dietrich_Peter Rauer_2013, title={Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector}, DOI={10.1504/IJSOM.2013.056796}, number={3}, journal={International Journal of Services and Operations Management}, author={Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Peter Rauer, Hans}, year={2013}, pages={407--425} }
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2013 | Journal Article | LibreCat-ID: 3499
@article{Plattfaut_Hofmann_Kohlborn_Beverungen_Räckers_Niehaves_Becker_2013, title={Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?}, journal={eGovernment Review}, author={Plattfaut, Ralf and Hofmann, Sara and Kohlborn, Thomas and Beverungen, Daniel and Räckers, Michael and Niehaves, Björn and Becker, Jörg}, year={2013}, pages={14--15} }
LibreCat
 

2013 | Conference Paper | LibreCat-ID: 3440
@inproceedings{Becker_Beverungen_Breuker_Dietrich_Peter Rauer_2013, place={Utrecht, Netherlands}, title={Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis}, booktitle={Proceedings of the European Research Conference on Information Systems (ECIS) 2013}, author={Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Peter Rauer, Hans}, year={2013}, pages={Paper 185} }
LibreCat
 

2013 | Journal Article | LibreCat-ID: 3495
@article{Becker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2013, title={Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects}, DOI={10.1109/TEM.2012.2214770}, number={3}, journal={IEEE Transactions on Engineering Management}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens}, year={2013}, pages={468--482} }
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2012 | Conference Paper | LibreCat-ID: 3453
@inproceedings{Rosemann_Eggert_Voigt_Beverungen_2012, place={Barcelona, Spain}, title={Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI}, booktitle={Proceedings of the 20$^{th}$ European Conference on Information Systems}, author={Rosemann, Michael and Eggert, Mathias and Voigt, Matthias and Beverungen, Daniel}, year={2012}, pages={1--12} }
LibreCat
 

2012 | Journal Article | LibreCat-ID: 3500
@article{Becker_Bernhold_Beverungen_Kaling_Knackstedt_Vanessa_Peter Rauer_2012, title={Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management}, number={1}, journal={Enterprise Modelling and Information Systems Architectures}, author={Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanessa, Lellek and Peter Rauer, Hans}, year={2012}, pages={26--40} }
LibreCat
 

2012 | Book Chapter | LibreCat-ID: 5032
@inbook{Becker_Beverungen_Knackstedt_2012, place={Berlin, Heidelberg}, series={Lecture Notes in Business Information Processing (LNBIP)}, title={A Method for Selectively Designing Modeling Languages for Product-Service Systems}, booktitle={Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf}, editor={Granat Janusz Dolk, Daniel;Editor}, year={2012}, pages={87--117}, collection={Lecture Notes in Business Information Processing (LNBIP)} }
LibreCat
 

2012 | Conference Paper | LibreCat-ID: 3450
@inproceedings{Becker_Beverungen_Breuker_Peter Rauer_2012, place={Ho Chi Minh City, Vietnam}, title={Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis}, booktitle={Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012}, author={Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Peter Rauer, Hans}, year={2012}, pages={Paper 56} }
LibreCat
 

2012 | Journal Article | LibreCat-ID: 3501
@article{Beverungen_Knackstedt_Winkelmann_2012, title={Identifying e-Service Potential from Business Process Models --- A Theory Nexus Approach}, number={1}, journal={e-Service Journal}, author={Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel}, year={2012}, pages={45--74} }
LibreCat
 

2012 | Conference Paper | LibreCat-ID: 3449
@inproceedings{Becker_Bernhold_Beverungen_Kaling_Knackstedt_Vanesa_Peter Rauer_2012, place={Wiesbaden}, title={Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management}, DOI={10.1007/978-3-658-00863-5_10}, booktitle={Dienstleistungsmodellierung 2012}, author={Becker, Jörg and Bernhold, Torben and Beverungen, Daniel and Kaling, Nina and Knackstedt, Ralf and Vanesa, Lellek and Peter Rauer, Hans}, year={2012}, pages={208--226} }
LibreCat | DOI
 

2012 | Conference Paper | LibreCat-ID: 3451
@inproceedings{Becker_Beverungen_Knackstedt_Peter Rauer_Sigge_2012, place={Kauai, USA}, title={Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.}, DOI={10.1109/HICSS.2012.525}, booktitle={Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Peter Rauer, Hans and Sigge, Daniel}, year={2012}, pages={1522--1531} }
LibreCat | DOI
 

2012 | Book Chapter | LibreCat-ID: 5034
@inbook{Becker_Knackstedt_Beverungen_Dietrich_Breuker_Peter Rauer_2012, place={Norderstedt}, title={Ansätze zur methodischen Unterstützung der Konstruktion von Produktivitätsmodellen für die Data Envelopment Analysis --- Entwicklung eines Softwareprototypen zur Umsetzung und Evaluation}, booktitle={Service Engineering --- Management}, author={Becker, Jörg and Knackstedt, Ralf and Beverungen, Daniel and Dietrich, Hanns-Alexander and Breuker, Dominic and Peter Rauer, Hans}, editor={Böhmann, Tilo and Knackstedt, Ralf and Marco Leimeister, Jan and Nüttgens, Markus and Thomas, OliverEditors}, year={2012}, pages={127--139} }
LibreCat
 

2012 | Conference Paper | LibreCat-ID: 3452
@inproceedings{Heide_Tumbas_Beverungen_Knackstedt_Becker_2012, place={Bucharest, Romania}, title={Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results}, booktitle={Services and Economic Development: Local and Global Challenges}, author={Heide, Tobias and Tumbas, Sanja and Beverungen, Daniel and Knackstedt, Ralf and Becker, Jörg}, year={2012}, pages={1--21} }
LibreCat
 

2012 | Book Chapter | LibreCat-ID: 5035
@inbook{Beverungen_Matzner_Müller_Becker_2012, place={New York}, title={Product-Service System Approaches}, DOI={10.1007/978-1-4614-1864-1_2}, booktitle={Handbook of Service Description}, author={Beverungen, Daniel and Matzner, Martin and Müller, Oliver and Becker, Jörg}, editor={Barros, Alistair and Oberle, DanielEditors}, year={2012}, pages={19--44} }
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2011 | Conference Paper | LibreCat-ID: 3460
@inproceedings{Beverungen_Kohlborn_Fielt_2011, place={Sydney, Australia}, title={The Morphology of Service Bundling Settings}, booktitle={22nd Australasian Conference on Information Systems (ACIS)}, author={Beverungen, Daniel and Kohlborn, Thomas and Fielt, Erwin}, year={2011} }
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3458
@inproceedings{Becker_Beverungen_Matzner_Müller_Pöppelbuß_2011, place={Berlin}, series={Lecture Notes in Computer Science}, title={Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany}, DOI={10.1007/978-3-642-20633-7_26}, booktitle={Service-Oriented Perspectives in Design Science Research: Proceedings of the 6th International Conference DESRIST 2011}, author={Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens}, editor={Jain, Hemant and P. Sinha, Atish and Vitharana, PadmalEditors}, year={2011}, pages={366--375}, collection={Lecture Notes in Computer Science} }
LibreCat | DOI
 

2011 | Conference Paper | LibreCat-ID: 3454
@inproceedings{Becker_Beverungen_Breuker_2011, place={Verona, Italy}, title={Conceptualizing Service Network Productivity --- A Looped DEA Approach}, booktitle={XII European Workshop on Efficiency and Productivity Analysis (Abstract)}, author={Becker, Jörg and Beverungen, Daniel and Breuker, Dominic}, year={2011} }
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3459
@inproceedings{Beverungen_2011, place={Shanghai, China}, title={Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis}, booktitle={32th International Conference on Information Systems (ICIS)}, author={Beverungen, Daniel}, year={2011} }
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3461
@inproceedings{Beverungen_Wittchen_Becker_2011, place={Helsinki, Finland}, title={Where are the participants? Including motivational aspects into theorizing and design in IS Research}, booktitle={Proceedings of the 19th European Conference on Information Systems}, author={Beverungen, Daniel and Wittchen, Marion and Becker, Jörg}, year={2011} }
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3455
@inproceedings{Becker_Beverungen_Breuker_Dietrich_Knackstedt_Peter Rauer_2011, place={Helsinki, Finland}, title={How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach}, booktitle={ECIS 2011 Proceedings}, author={Becker, Jörg and Beverungen, Daniel and Breuker, Dominic and Dietrich, Hanns-Alexander and Knackstedt, Ralf and Peter Rauer, Hans}, year={2011}, pages={Paper 111} }
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3462
@inproceedings{Hellingrath_Becker_Beverungen_Böhle_Räckers_2011, place={Limassol, Zypern}, title={On the Coalescence of Supply Networks and Information Systems}, booktitle={EMNet}, author={Hellingrath, Bernd and Becker, Jörg and Beverungen, Daniel and Böhle, Carsten and Räckers, Michael}, year={2011} }
LibreCat
 

2011 | Book Chapter | LibreCat-ID: 5038
@inbook{Becker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2011, place={Frankfurt am Main}, title={Integrierte Informationslogistik in der hybriden Wertschöpfung}, booktitle={Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens}, editor={Gatermann, Inken and Fleck, MyriamEditors}, year={2011}, pages={247--255} }
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3456
@inproceedings{Becker_Beverungen_Knackstedt_Dietrich_Breuker_Peter Rauer_Sigge_2011, place={Hamburg, Germany}, title={Do we need new theories on service productivity? --- Status Quo and implications from contemporary research}, booktitle={XXI. International RESER Conference}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Dietrich, Hanns-Alexander and Breuker, Dominic and Peter Rauer, Hans and Sigge, Daniel}, year={2011}, pages={146--147} }
LibreCat
 

2011 | Book Chapter | LibreCat-ID: 5039
@inbook{Becker_Beverungen_Knackstedt_Stein_2011, place={Wiesbaden}, title={Engineering, Sales, and Delivery of Modular Value Bundles --- A Framework for Configurative Modeling}, booktitle={Implementing International Services: A tailorable method for market assessment, modularization, and process transfer}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Stein, Armin}, editor={Böhmann, T and Burr, W and Herrmann, T and Krcmar, HEditors}, year={2011}, pages={399--424} }
LibreCat
 

2011 | Journal Article | LibreCat-ID: 3502
@article{Becker_Beverungen_Knackstedt_Müller_2011, title={Pricing of Value Bundles: A Multi-Perspective Decision Support Approach}, number={2}, journal={Enterprise Modelling and Information Systems Architectures}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver}, year={2011}, pages={54--69} }
LibreCat
 

2011 | Conference Paper | LibreCat-ID: 3457
@inproceedings{Becker_Beverungen_Knackstedt_Matzner_Müller_2011, place={Koloa, HI, USA}, title={Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes}, DOI={10.1109/HICSS.2011.243}, booktitle={Proceedings of the 44th Annual Hawaii International Conference on System Sciences}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver}, year={2011} }
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2010 | Conference Paper | LibreCat-ID: 3465
@inproceedings{Becker_Beverungen_Blinn_Fellmann_Knackstedt_Nüttgens_Thomas_2010, place={Göttingen, Germany}, title={Produktivitätsmanagement hybrider Leistungsbündel --- Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften}, booktitle={Proceedings of the Multikonferenz Wirtschaftsinformatik}, author={Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Fellmann, Michael and Knackstedt, Ralf and Nüttgens, Markus and Thomas, Oliver}, year={2010} }
LibreCat
 

2010 | Journal Article | LibreCat-ID: 3504
@article{Becker_Beverungen_Knackstedt_2010, title={The Challenge of Conceptual Modeling for Product-Service Systems --- Status-quo and Perspectives for Reference Models and Modeling Languages}, number={1}, journal={Information Systems and e-Business Management (ISeB)}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf}, year={2010}, pages={12--32} }
LibreCat
 

2010 | Conference Paper | LibreCat-ID: 3466
@inproceedings{Becker_Beverungen_Blinn_Nüttgens_2010, place={Gothenburg, Sweden}, title={Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services}, booktitle={XX. International RESER Conference}, author={Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Nüttgens, Markus}, year={2010} }
LibreCat
 

2010 | Journal Article | LibreCat-ID: 3505
@article{Becker_Beverungen_Knackstedt_Winkelmann_2010, title={Fostering the Virtualization of Service Processes and Touch Points --- Identification and Documentation of E-Service Potential in Retail Networks}, number={INFORMATIK 2010--- Business Process and Service Science--- Proceedings of ISSS and BPSC}, journal={Lecture Notes in Informatics}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel}, year={2010}, pages={63--79} }
LibreCat
 

2010 | Book | LibreCat-ID: 5070
@book{Weddeling_Steiner_Müller_Knackstedt_Becker_Backhaus_Beverungen_Frohs_2010, place={Berlin, Heidelberg}, title={Vermarktung hybrider Leistungsbündel}, DOI={10.1007/978-3-642-12830-1}, publisher={Springer Berlin Heidelberg}, author={Weddeling, Matthias and Steiner, Michael and Müller, Oliver and Knackstedt, Ralf and Becker, Jörg and Backhaus, Klaus and Beverungen, Daniel and Frohs, Margarethe}, year={2010} }
LibreCat | DOI
 

2010 | Report | LibreCat-ID: 5071
@book{Institut für Normung e.V._2010, place={Berlin}, title={PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung.}, author={Institut für Normung e.V., Deutsches}, year={2010} }
LibreCat
 

2010 | Conference Paper | LibreCat-ID: 3467
@inproceedings{Becker_Beverungen_Matzner_Müller_2010, place={Porto, Portugal}, title={Total Cost of Service Life --- Decision Support for Selecting and Orchestrating Services}, booktitle={Proceedings of the IADIS Internatioal Conference e-Society 2010}, author={Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver}, editor={Kommers, Piet and Isaías, PedroEditors}, year={2010}, pages={322--329} }
LibreCat
 

2010 | Conference Paper | LibreCat-ID: 3463
@inproceedings{Backhaus_Becker_Beverungen_Broeker_Knackstedt_Nikula_Wilken_2010, place={Leipzig, Germany}, title={Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel}, booktitle={40. Jahrestagung der Gesellschaft für Informatik}, author={Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Broeker, Ole and Knackstedt, Ralf and Nikula, Anna and Wilken, Robert}, year={2010} }
LibreCat
 

2010 | Book Chapter | LibreCat-ID: 5041
@inbook{Becker_Beverungen_Knackstedt_Müller_Müller_2010, place={Berlin, Heidelberg}, title={TCO-as-a-Service --- Servicebasierte Lebenszyklusrechnung für hybride Leistungsbündel}, DOI={10.1007/978-3-642-11859-3_10}, booktitle={Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver and Müller, Steffen}, editor={Becker, Jörg and Knackstedt, Ralf and Müller, Oliver and Winkelmann, AxelEditors}, year={2010}, pages={161--174} }
LibreCat | DOI
 

2010 | Conference Paper | LibreCat-ID: 3468
@inproceedings{Becker_Beverungen_Matzner_Müller_2010, place={Berlin}, series={Lecture Notes in Business Information Processing (LNBIP)}, title={Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services}, DOI={10.1007/978-3-642-14319-9_25}, booktitle={Exploring Service Sciences}, author={Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver}, editor={Morin, Jean-Henry and Ralyté, Jolita and Snene, MehdiEditors}, year={2010}, pages={282--288}, collection={Lecture Notes in Business Information Processing (LNBIP)} }
LibreCat | DOI
 

2010 | Conference Paper | LibreCat-ID: 3469
@inproceedings{Beverungen_2010, place={Rome, Italy}, title={Implementing Value-Driven Service Management --- Towards an IT Artifact-Based Approach for Managing Customer Solutions}, booktitle={Proceedings of the 10th European Academy of Management Conference}, author={Beverungen, Daniel}, year={2010} }
LibreCat
 

2010 | Book Chapter | LibreCat-ID: 5059
@inbook{Beverungen_Knackstedt_Winkelmann_2010, place={Berlin, Heidelberg}, title={E-Services im Handel --- Auffindung und Dokumentation von Potenzialen zur Digitalisierung von Dienstleistungen für Hersteller und Kunden}, DOI={10.1007/978-3-642-11859-3_11}, booktitle={Vertriebsinformationssysteme --- Standardisierung, Individualisierung, Hybridisierung und Internetisierung}, author={Beverungen, Daniel and Knackstedt, Ralf and Winkelmann, Axel}, editor={Becker, Jörg and Knackstedt, Ralf and Müller, Oliver and Winkelmann, AxelEditors}, year={2010}, pages={177--193} }
LibreCat | DOI
 

2010 | Journal Article | LibreCat-ID: 3503
@article{Backhaus_Becker_Beverungen_Frohs_Müller_Weddeling_Knackstedt_Steiner_2010, title={Enabling Individualized Recommendations and Dynamic Pricing of Value-Added Services through Willingness-to-Pay Data}, DOI={10.1007/s12525-010-0032-0}, number={2}, journal={Electronic Markets}, author={Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarethe and Müller, Oliver and Weddeling, Matthias and Knackstedt, Ralf and Steiner, Michael}, year={2010}, pages={131--146} }
LibreCat | DOI
 

2010 | Conference Paper | LibreCat-ID: 3464
@inproceedings{Backhaus_Becker_Beverungen_Frohs_Müller_Weddeling_2010, place={Pretoria, South Africa}, title={Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services}, booktitle={Proceedings of the 18th European Conference on Information Systems}, author={Backhaus, Klaus and Becker, Jörg and Beverungen, Daniel and Frohs, Margarete and Müller, Oliver and Weddeling, Matthias}, year={2010} }
LibreCat
 

2009 | Conference Paper | LibreCat-ID: 3473
@inproceedings{Becker_Beverungen_Blinn_Knackstedt_Nüttgens_Thomas_Fellmann_2009, place={Budapest, Hungary}, title={Productivity management for customer solutions --- Towards a performance management system for efficient service value networks}, booktitle={29th International RESER Conference}, author={Becker, Jörg and Beverungen, Daniel and Blinn, Nadine and Knackstedt, Ralf and Nüttgens, Markus and Thomas, Oliver and Fellmann, Michael}, year={2009} }
LibreCat
 

2009 | Conference Paper | LibreCat-ID: 3474
@inproceedings{Becker_Beverungen_Knackstedt_Matzner_2009, place={Waikoloa, HI, USA}, title={Configurative Service Engineering --- A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance}, DOI={10.1109/HICSS.2009.127}, booktitle={Proceedings of the 42th Hawaii International Conference on System Sciences}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin}, year={2009} }
LibreCat | DOI
 

2009 | Journal Article | LibreCat-ID: 3506
@article{Becker_Beverungen_Knackstedt_Müller_2009, title={Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles}, number={1}, journal={Enterprise Modelling and Information Systems Architectures}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Müller, Oliver}, year={2009}, pages={26--38} }
LibreCat
 

2009 | Report | LibreCat-ID: 5072
@book{Institut für Normung e.V._2009, title={PAS 1094: Hybride Wertschöpfung --- Integration von Produktion und Dienstleistung.}, author={Institut für Normung e.V., Deutsches}, year={2009} }
LibreCat
 

2009 | Conference Paper | LibreCat-ID: 3475
@inproceedings{Becker_Beverungen_Knackstedt_Matzner_Müller_Pöppelbuß_2009, place={San Francisco, USA}, title={A Framework for Design Research in the Service Science Discipline}, booktitle={Proceedings of the 15th Americas Conference on Information Systems}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf and Matzner, Martin and Müller, Oliver and Pöppelbuß, Jens}, year={2009} }
LibreCat
 

2009 | Conference Paper | LibreCat-ID: 3476
@inproceedings{Becker_Beverungen_Matzner_Müller_2009, place={Berlin}, series={Leipziger Beiträge zur Wirtschaftsinformatik}, title={Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector}, booktitle={Proceedings of the First International Symposium on Services Science (ISSS’09)}, author={Becker, Jörg and Beverungen, Daniel and Matzner, Martin and Müller, Oliver}, editor={Alt, Rainer and Fähnrich, Klaus-Peter and Franczyk, BogdanEditors}, year={2009}, pages={75--85}, collection={Leipziger Beiträge zur Wirtschaftsinformatik} }
LibreCat
 

2008 | Conference Paper | LibreCat-ID: 3477
@inproceedings{Becker_Beverungen_Knackstedt_2008, place={Waikoloa, Hawaii}, title={Reference Models and Modeling Languages for Product-Service Systems --- Status-Quo and Perspectives for Further Research}, booktitle={Proceedings of the 41th Hawai’i International Conference on System Sciences}, author={Becker, Jörg and Beverungen, Daniel and Knackstedt, Ralf}, year={2008} }
LibreCat
 

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