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101 Publications


2018 | Book Chapter | LibreCat-ID: 5073
Digitale Transformation von Dienstleistungssystemen
D. Beverungen, V. Wolf, C. Bartelheimer, in: Service Business Development, Springer Fachmedien Wiesbaden, Wiesbaden, 2018, pp. 395–422.
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2017 | Conference Paper | LibreCat-ID: 3282
Recommendation and Configuration of Value-Added Services for Repurposing Electric Vehicle Batteries: A Vertical Software Prototype
B. Klör, M. Monhof, S. Bräuer, D. Beverungen, in: Proceedings of the 19th IEEE Conference on Business Informatics (CBI 2017), 2017.
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2017 | Journal Article | LibreCat-ID: 3486
An open-data approach for quantifying the potential of taxi ridesharing
B. Barann, D. Beverungen, O. Müller, Decision Support Systems (2017) 86--95.
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2017 | Journal Article | LibreCat-ID: 2856
An open-data approach for quantifying the potential of taxi ridesharing
B. Barann, D. Beverungen, O. Müller, Decision Support Systems (2017) 86--95.
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2017 | Journal Article | LibreCat-ID: 5019
Design and Evaluation of a Model-Driven Decision Support System for Repurposing Electric Vehicle Batteries
B. Klör, M. Monhof, D. Beverungen, S. Bräuer, European Journal of Information Systems (EJIS) (2017) 1--19.
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2017 | Book Chapter | LibreCat-ID: 5076
Informationsmodellierung in Dienstleistungssystemen
D. Beverungen, M. Matzner, in: S. Roth, H. Corsten (Eds.), Handbuch Dienstleistungsmanagement, Verlag Franz Vahlen, München, 2017, p. S. 519–536.
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2017 | Journal Article | LibreCat-ID: 3487
Interaktive, digitale Einkaufserlebnisse in Innenstädten
J. Hendrik Betzing, D. Beverungen, J. Becker, M. Matzner, G. Schmitz, C. Bartelheimer, C.I. Berendes, M. Braun, A. Gadeib, M. {von Hoffen}, C. Schallenberg, HMD Praxis Der Wirtschaftsinformatik (2017) 659--671.
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2017 | Journal Article | LibreCat-ID: 3488
Ensembles of Context and Form for Repurposing Electric Vehicle Batteries: An Exploratory Study
D. Beverungen, S. Bräuer, F. Plenter, B. Klör, M. Monhof, Computer Science --- Research and Development (2017) 195--209.
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2017 | Journal Article | LibreCat-ID: 3490
Information systems for smart services
D. Beverungen, M. Matzner, C. Janiesch, Information Systems and E-Business Management (2017) 781–787.
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2017 | Book Chapter | LibreCat-ID: 5028
End-of-Life Solutions für eCar-Batterien --- Entwicklung hybrider Leistungsbündel und Informationssysteme zur Entscheidungsunterstützung (EOL-IS)
J. Becker, M. Monhof, D. Beverungen, S. Bräuer, B. Klör, F. Plenter, in: W. Ganz, A. Kampker, G. Satzger (Eds.), Dienstleistungen Als Erfolgsfaktor Für Elektromobilität. Ergebnisse Aus Dem Förderschwerpunkt “Dienstleistungsinnovationen Für Elektromobilität,” Stuttgart, 2017, pp. 24--29.
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2017 | Conference Paper | LibreCat-ID: 2860
Recombinant Service System Engineering
D. Beverungen, H. Lüttenberg, V. Wolf, in: J.M.   Leimeister, W. Brenner (Eds.), Proceedings Der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), St.  Gallen, 2017, pp. 136–150.
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2016 | Conference Paper | LibreCat-ID: 3283
Residential Energy Storage from Repurposed Electric Vehicle Batteries — Market Overview and Development of a Service-Centered Business Model
sebastian Bräuer, M. Monhof, B. Klör, D. Beverungen, in: Proceedings of the IEEE Conference on Business Informatics (CBI 2016), Paris, France, 2016.
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2015 | Book | LibreCat-ID: 5068
Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen
D. Beverungen, C. Fabry , W. Ganz , M. Matzner , G. Satzger , Dienstleistungsinnovationen Für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen, Stuttgart, 2015.
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2015 | Conference Paper | LibreCat-ID: 3284
Will They Die Another Day? A Decision Support Perspective on Reusing Electric Vehicle Batteries
D. Beverungen, B. Klör, S. Bräuer, M. Monhof, in: Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015.
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2015 | Conference Paper | LibreCat-ID: 3285
A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems
B. Klör, D. Beverungen, S. Bräuer, F. Plenter, M. Monhof, in: Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015.
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2015 | Conference Paper | LibreCat-ID: 3437
A Domain-Specific Modeling Language for Electric Vehicle Batteries
B. Klör, S. Bräuer, D. Beverungen, M. Monhof, in: Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), Osnabrück, 2015, pp. 1038--1054.
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2015 | Conference Paper | LibreCat-ID: 3438
Extending Battery Management Systems for Making Informed Decisions on Battery Reuse
M. Monhof, D. Beverungen, B. Klör, S. Bräuer, in: B. Donnellan, M. Helfert, J. Kenneally, D. VanderMeer, M. Rothenberger, R. Winter (Eds.), New Horizons in Design Science: Broadening the Research Agenda, Dublin, Ireland, 2015, pp. 447--454.
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2014 | Conference Paper | LibreCat-ID: 3439
IT-basierte Dienstleistungen für die Elektromobilität --- Konzeptioneller Rahmen und Literaturanalyse
B. Klör, S. Bräuer, D. Beverungen, M. Matzner, in: Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), Paderborn, 2014, pp. 2047--2066.
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2014 | Journal Article | LibreCat-ID: 3491
On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management
J. Becker, D. Beverungen, R. Knackstedt, H. Peter Rauer, D. Sigge, Information Systems and E-Business Management (2014) 337--365.
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2014 | Book Chapter | LibreCat-ID: 5029
Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA)
K. Backhaus, J. Becker, D. Beverungen, D. Breuker, O. Bröker, P. Alexander Brüne, H.-A. Dietrich, R. Knackstedt, H. Peter Rauer, F. Reichle, R. Wilken, in: K. Möller, W. Schultze (Eds.), Produktivität von Dienstleistungen, 2014, pp. 53--133.
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2014 | Journal Article | LibreCat-ID: 3492
Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines
D. Beverungen, Business and Information Systems Engineering (2014) 191--202.
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2014 | Journal Article | LibreCat-ID: 3493 LibreCat | DOI
 

2013 | Conference Paper | LibreCat-ID: 3441
On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines
D. Beverungen, in: Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy, 2013.
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2013 | Conference Paper | LibreCat-ID: 3446
Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites
A. Malsbender, J. Recker, T. Kohlborn, D. Beverungen, S. Tanwer, in: Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy, 2013.
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2013 | Journal Article | LibreCat-ID: 3496
Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, Scandinavian Journal of Information Systems (2013) 37--68.
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2013 | Book Chapter | LibreCat-ID: 5031
Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management
J. Becker, T. Bernhold, D. Beverungen, N. Kaling, R. Knackstedt, L. Vanessa, H. Peter Rauer, in: O. Thomas, M. Nüttgens (Eds.), Dienstleistungsmodellierung 2012: Product-Service Systems Und Produktivität, Wiesbaden, 2013, pp. 208--226.
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2013 | Conference Paper | LibreCat-ID: 3442
Local e-Government Transformation --- An International Comparison
S. Dillon, E. Deakins, D. Beverungen, T. Kohlborn, S. Hofmann, M. Räckers, in: WEBIST, Aachen, Germany, 2013, pp. 361--367.
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2013 | Conference Paper | LibreCat-ID: 3447
Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda
A. Malsbender, M. Voigt, D. Beverungen, M. Rosemann, in: Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Jeju Island, Korea, 2013, pp. 1--12.
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2013 | Journal Article | LibreCat-ID: 3497
Augmenting Analytical CRM Strategies with Social BI
D. Beverungen, M. Eggert, M. Voigt, M. Rosemann, International Journal of Business Intelligence Research (IJBIR) (2013) 32--49.
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2013 | Conference Paper | LibreCat-ID: 3443
Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks
S. Hofmann, M. Räckers, D. Beverungen, J. Becker, in: Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46), Maui, Hawaii, 2013.
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2013 | Conference Paper | LibreCat-ID: 3448
Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia
R. Plattfaut, T. Kohlborn, S. Hofmann, D. Beverungen, B. Niehaves, M. Räckers, J. Becker, in: Proceedings of the 46th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 2013, pp. 1983--1991.
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2013 | Journal Article | LibreCat-ID: 3498
What Makes Local Governments' Online Communications Successful? Insights from a Multi-Method Analysis of Facebook
S. Hofmann, D. Beverungen, M. Räckers, J. Becker, Government Information Quarterly (2013) 387--396.
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2013 | Conference Paper | LibreCat-ID: 3444
Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models
A. Malsbender, D. Beverungen, M. Voigt, J. Becker, in: Proceedings of the Americas Conference on Information Systems (AMCIS2013), Chicago, IL, USA, 2013.
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2013 | Journal Article | LibreCat-ID: 3494
Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, H. Peter Rauer, International Journal of Services and Operations Management (2013) 407--425.
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2013 | Journal Article | LibreCat-ID: 3499
Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?
R. Plattfaut, S. Hofmann, T. Kohlborn, D. Beverungen, M. Räckers, B. Niehaves, J. Becker, EGovernment Review (2013) 14--15.
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2013 | Conference Paper | LibreCat-ID: 3440
Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, H. Peter Rauer, in: Proceedings of the European Research Conference on Information Systems (ECIS) 2013, Utrecht, Netherlands, 2013, p. Paper 185.
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2013 | Journal Article | LibreCat-ID: 3495
Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, IEEE Transactions on Engineering Management (2013) 468--482.
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2012 | Conference Paper | LibreCat-ID: 3453
Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI
M. Rosemann, M. Eggert, M. Voigt, D. Beverungen, in: Proceedings of the 20$^{th}$ European Conference on Information Systems, Barcelona, Spain, 2012, pp. 1--12.
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2012 | Journal Article | LibreCat-ID: 3500
Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management
J. Becker, T. Bernhold, D. Beverungen, N. Kaling, R. Knackstedt, L. Vanessa, H. Peter Rauer, Enterprise Modelling and Information Systems Architectures (2012) 26--40.
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2012 | Book Chapter | LibreCat-ID: 5032
A Method for Selectively Designing Modeling Languages for Product-Service Systems
J. Becker, D. Beverungen, R. Knackstedt, in: D. Granat Janusz Dolk (Ed.), Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, Berlin, Heidelberg, 2012, pp. 87--117.
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2012 | Conference Paper | LibreCat-ID: 3450
Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis
J. Becker, D. Beverungen, D. Breuker, H. Peter Rauer, in: Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, Ho Chi Minh City, Vietnam, 2012, p. Paper 56.
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2012 | Journal Article | LibreCat-ID: 3501
Identifying e-Service Potential from Business Process Models --- A Theory Nexus Approach
D. Beverungen, R. Knackstedt, A. Winkelmann, E-Service Journal (2012) 45--74.
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2012 | Conference Paper | LibreCat-ID: 3449
Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management
J. Becker, T. Bernhold, D. Beverungen, N. Kaling, R. Knackstedt, L. Vanesa, H. Peter Rauer, in: Dienstleistungsmodellierung 2012, Wiesbaden, 2012, pp. 208--226.
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2012 | Conference Paper | LibreCat-ID: 3451
Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.
J. Becker, D. Beverungen, R. Knackstedt, H. Peter Rauer, D. Sigge, in: Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, Kauai, USA, 2012, pp. 1522--1531.
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2012 | Book Chapter | LibreCat-ID: 5034
Ansätze zur methodischen Unterstützung der Konstruktion von Produktivitätsmodellen für die Data Envelopment Analysis --- Entwicklung eines Softwareprototypen zur Umsetzung und Evaluation
J. Becker, R. Knackstedt, D. Beverungen, H.-A. Dietrich, D. Breuker, H. Peter Rauer, in: T. Böhmann, R. Knackstedt, J. Marco Leimeister, M. Nüttgens, O. Thomas (Eds.), Service Engineering --- Management, Norderstedt, 2012, pp. 127--139.
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2012 | Conference Paper | LibreCat-ID: 3452
Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results
T. Heide, S. Tumbas, D. Beverungen, R. Knackstedt, J. Becker, in: Services and Economic Development: Local and Global Challenges, Bucharest, Romania, 2012, pp. 1--21.
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2012 | Book Chapter | LibreCat-ID: 5035
Product-Service System Approaches
D. Beverungen, M. Matzner, O. Müller, J. Becker, in: A. Barros, D. Oberle (Eds.), Handbook of Service Description, New York, 2012, pp. 19--44.
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2011 | Conference Paper | LibreCat-ID: 3458
Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany
J. Becker, D. Beverungen, M. Matzner, O. Müller, J. Pöppelbuß, in: H. Jain, A. P. Sinha, P. Vitharana (Eds.), Service-Oriented Perspectives in Design Science Research: Proceedings of the 6th International Conference DESRIST 2011, Berlin, 2011, pp. 366--375.
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2011 | Conference Paper | LibreCat-ID: 3460
The Morphology of Service Bundling Settings
D. Beverungen, T. Kohlborn, E. Fielt, in: 22nd Australasian Conference on Information Systems (ACIS), Sydney, Australia, 2011.
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2011 | Conference Paper | LibreCat-ID: 3454
Conceptualizing Service Network Productivity --- A Looped DEA Approach
J. Becker, D. Beverungen, D. Breuker, in: XII European Workshop on Efficiency and Productivity Analysis (Abstract), Verona, Italy, 2011.
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