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118 Publications


2015 | Conference Paper | LibreCat-ID: 3285
A Market for Trading Used Electric Vehicle Batteries — Theoretical Foundations and Information Systems
B. Klör, D. Beverungen, S. Bräuer, F. Plenter, M. Monhof, in: Proceedings of the Twenty-Third European Conference on Information Systems (ECIS 2015), Münster, 2015.
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2015 | Conference Paper | LibreCat-ID: 3437
A Domain-Specific Modeling Language for Electric Vehicle Batteries
B. Klör, S. Bräuer, D. Beverungen, M. Monhof, in: Proceedings of the 12. International Conference on Wirtschaftsinformatik 2015 (WI 2015), Osnabrück, 2015, pp. 1038--1054.
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2015 | Conference Paper | LibreCat-ID: 3438
Extending Battery Management Systems for Making Informed Decisions on Battery Reuse
M. Monhof, D. Beverungen, B. Klör, S. Bräuer, in: B. Donnellan, M. Helfert, J. Kenneally, D. VanderMeer, M. Rothenberger, R. Winter (Eds.), New Horizons in Design Science: Broadening the Research Agenda, Dublin, Ireland, 2015, pp. 447--454.
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2015 | Book | LibreCat-ID: 5068
Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen
D. Beverungen, C. Fabry , W. Ganz , M. Matzner , G. Satzger , Dienstleistungsinnovationen Für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen, Stuttgart, 2015.
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2014 | Conference Paper | LibreCat-ID: 3439
IT-basierte Dienstleistungen für die Elektromobilität --- Konzeptioneller Rahmen und Literaturanalyse
B. Klör, S. Bräuer, D. Beverungen, M. Matzner, in: Proceedings of the Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014), Paderborn, 2014, pp. 2047--2066.
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2014 | Journal Article | LibreCat-ID: 3491
On the Ontological Expressiveness of Conceptual Modeling Grammars for Service Productivity Management
J. Becker, D. Beverungen, R. Knackstedt, H. Peter Rauer, D. Sigge, Information Systems and E-Business Management (2014) 337--365.
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2014 | Journal Article | LibreCat-ID: 3492
Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines
D. Beverungen, Business and Information Systems Engineering (2014) 191--202.
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2014 | Journal Article | LibreCat-ID: 3493
Über das Zusammenwirken der Gestaltung und Emergenz von Geschäftsprozessen als Organisationsroutinen
D. Beverungen, WIRTSCHAFTSINFORMATIK (2014) 209--222.
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2014 | Book Chapter | LibreCat-ID: 5029
Effizienzmessung industrieller Dienstleistungen mittels Data Envelopment Analysis (ServDEA)
K. Backhaus, J. Becker, D. Beverungen, D. Breuker, O. Bröker, P. Alexander Brüne, H.-A. Dietrich, R. Knackstedt, H. Peter Rauer, F. Reichle, R. Wilken, in: K. Möller, W. Schultze (Eds.), Produktivität von Dienstleistungen, 2014, pp. 53--133.
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2013 | Conference Paper | LibreCat-ID: 3440
Performance Benchmarking for Designing Interaction Routines --- Managing Trade-offs in Service Co-creation with the Data Envelopment Analysis
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, H. Peter Rauer, in: Proceedings of the European Research Conference on Information Systems (ECIS) 2013, Utrecht, Netherlands, 2013, p. Paper 185.
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2013 | Conference Paper | LibreCat-ID: 3441
On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines
D. Beverungen, in: Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy, 2013.
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2013 | Conference Paper | LibreCat-ID: 3442
Local e-Government Transformation --- An International Comparison
S. Dillon, E. Deakins, D. Beverungen, T. Kohlborn, S. Hofmann, M. Räckers, in: WEBIST, Aachen, Germany, 2013, pp. 361--367.
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2013 | Conference Paper | LibreCat-ID: 3443
Old Blunders in New Media? How Local Governments Communicate with Citizens in Online Social Networks
S. Hofmann, M. Räckers, D. Beverungen, J. Becker, in: Proceedings of the 46$^{th}$ Hawaii International Conference on System Sciences (HICSS-46), Maui, Hawaii, 2013.
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2013 | Conference Paper | LibreCat-ID: 3444
Capitalizing on Social Media Analysis --- Insights from an Online Review on Business Models
A. Malsbender, D. Beverungen, M. Voigt, J. Becker, in: Proceedings of the Americas Conference on Information Systems (AMCIS2013), Chicago, IL, USA, 2013.
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2013 | Conference Paper | LibreCat-ID: 3446
Much Ado about Nothing? Tracing the Progress of Innovations Borne on Enterprise Social Network Sites
A. Malsbender, J. Recker, T. Kohlborn, D. Beverungen, S. Tanwer, in: Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy, 2013.
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2013 | Conference Paper | LibreCat-ID: 3447
Digital Social Signal Processing --- Theoretical Underpinning and Research Agenda
A. Malsbender, M. Voigt, D. Beverungen, M. Rosemann, in: Proceedings of the Pacific Asia Conference on Information Systems (PACIS), Jeju Island, Korea, 2013, pp. 1--12.
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2013 | Conference Paper | LibreCat-ID: 3448
Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia
R. Plattfaut, T. Kohlborn, S. Hofmann, D. Beverungen, B. Niehaves, M. Räckers, J. Becker, in: Proceedings of the 46th Hawaii International Conference on System Sciences, Maui, Hawaii, USA, 2013, pp. 1983--1991.
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2013 | Journal Article | LibreCat-ID: 3494
Guidelines for Reporting Productivity Studies: A Review of the Reproducibility of DEA in the Service Sector
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, H. Peter Rauer, International Journal of Services and Operations Management (2013) 407--425.
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2013 | Journal Article | LibreCat-ID: 3495
Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, IEEE Transactions on Engineering Management (2013) 468--482.
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2013 | Journal Article | LibreCat-ID: 3496
Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, Scandinavian Journal of Information Systems (2013) 37--68.
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2013 | Journal Article | LibreCat-ID: 3497
Augmenting Analytical CRM Strategies with Social BI
D. Beverungen, M. Eggert, M. Voigt, M. Rosemann, International Journal of Business Intelligence Research (IJBIR) (2013) 32--49.
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2013 | Journal Article | LibreCat-ID: 3498
What Makes Local Governments' Online Communications Successful? Insights from a Multi-Method Analysis of Facebook
S. Hofmann, D. Beverungen, M. Räckers, J. Becker, Government Information Quarterly (2013) 387--396.
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2013 | Journal Article | LibreCat-ID: 3499
Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?
R. Plattfaut, S. Hofmann, T. Kohlborn, D. Beverungen, M. Räckers, B. Niehaves, J. Becker, EGovernment Review (2013) 14--15.
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2013 | Book Chapter | LibreCat-ID: 5031
Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management
J. Becker, T. Bernhold, D. Beverungen, N. Kaling, R. Knackstedt, L. Vanessa, H. Peter Rauer, in: O. Thomas, M. Nüttgens (Eds.), Dienstleistungsmodellierung 2012: Product-Service Systems Und Produktivität, Wiesbaden, 2013, pp. 208--226.
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2012 | Conference Paper | LibreCat-ID: 3449
Softwaregestützte Konstruktion von Produktivitätsmodellen im Facility Management
J. Becker, T. Bernhold, D. Beverungen, N. Kaling, R. Knackstedt, L. Vanesa, H. Peter Rauer, in: Dienstleistungsmodellierung 2012, Wiesbaden, 2012, pp. 208--226.
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2012 | Conference Paper | LibreCat-ID: 3450
Resolving trade-offs in Service Performance Benchmarking using Data Envelopment Analysis
J. Becker, D. Beverungen, D. Breuker, H. Peter Rauer, in: Proceedings of the 16th Pacific Asian Conference on Information Systems (PACIS) 2012, Ho Chi Minh City, Vietnam, 2012, p. Paper 56.
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2012 | Conference Paper | LibreCat-ID: 3451
Service Productivity Management --- Status Quo and Directions for the Design of Conceptual Modeling Grammars.
J. Becker, D. Beverungen, R. Knackstedt, H. Peter Rauer, D. Sigge, in: Proceedings of the 45th Hawaii International Conference on System Sciences (HICSS) 2012, Kauai, USA, 2012, pp. 1522--1531.
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2012 | Conference Paper | LibreCat-ID: 3452
Global versus Local Properties of Service Science: Insights from a Comparative International Study on Research Results
T. Heide, S. Tumbas, D. Beverungen, R. Knackstedt, J. Becker, in: Services and Economic Development: Local and Global Challenges, Bucharest, Romania, 2012, pp. 1--21.
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2012 | Conference Paper | LibreCat-ID: 3453
Leveraging Social Network Data for Analytical CRM Strategies --- The Introduction of Social BI
M. Rosemann, M. Eggert, M. Voigt, D. Beverungen, in: Proceedings of the 20$^{th}$ European Conference on Information Systems, Barcelona, Spain, 2012, pp. 1--12.
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2012 | Journal Article | LibreCat-ID: 3500
Construction of Productivity Models: A Tool Supported Approach in the Area of Facility Management
J. Becker, T. Bernhold, D. Beverungen, N. Kaling, R. Knackstedt, L. Vanessa, H. Peter Rauer, Enterprise Modelling and Information Systems Architectures (2012) 26--40.
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2012 | Journal Article | LibreCat-ID: 3501
Identifying e-Service Potential from Business Process Models --- A Theory Nexus Approach
D. Beverungen, R. Knackstedt, A. Winkelmann, E-Service Journal (2012) 45--74.
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2012 | Book Chapter | LibreCat-ID: 5032
A Method for Selectively Designing Modeling Languages for Product-Service Systems
J. Becker, D. Beverungen, R. Knackstedt, in: D. Granat Janusz Dolk (Ed.), Modeling for Decision Support in Network-Based Services: The Application of Quantitative Modeling to Service Science, Berlin, Heidelberg, 2012, pp. 87--117.
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2012 | Book Chapter | LibreCat-ID: 5034
Ansätze zur methodischen Unterstützung der Konstruktion von Produktivitätsmodellen für die Data Envelopment Analysis --- Entwicklung eines Softwareprototypen zur Umsetzung und Evaluation
J. Becker, R. Knackstedt, D. Beverungen, H.-A. Dietrich, D. Breuker, H. Peter Rauer, in: T. Böhmann, R. Knackstedt, J. Marco Leimeister, M. Nüttgens, O. Thomas (Eds.), Service Engineering --- Management, Norderstedt, 2012, pp. 127--139.
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2012 | Book Chapter | LibreCat-ID: 5035
Product-Service System Approaches
D. Beverungen, M. Matzner, O. Müller, J. Becker, in: A. Barros, D. Oberle (Eds.), Handbook of Service Description, New York, 2012, pp. 19--44.
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2011 | Conference Paper | LibreCat-ID: 3454
Conceptualizing Service Network Productivity --- A Looped DEA Approach
J. Becker, D. Beverungen, D. Breuker, in: XII European Workshop on Efficiency and Productivity Analysis (Abstract), Verona, Italy, 2011.
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2011 | Conference Paper | LibreCat-ID: 3455
How to Model Service Productivity for Data Envelopment Analysis? A Meta-Design Approach
J. Becker, D. Beverungen, D. Breuker, H.-A. Dietrich, R. Knackstedt, H. Peter Rauer, in: ECIS 2011 Proceedings, Helsinki, Finland, 2011, p. Paper 111.
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2011 | Conference Paper | LibreCat-ID: 3456
Do we need new theories on service productivity? --- Status Quo and implications from contemporary research
J. Becker, D. Beverungen, R. Knackstedt, H.-A. Dietrich, D. Breuker, H. Peter Rauer, D. Sigge, in: XXI. International RESER Conference, Hamburg, Germany, 2011, pp. 146--147.
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2011 | Conference Paper | LibreCat-ID: 3457
Information Needs in Service Systems --- A Framework for Integrating Service and Manufacturing Business Processes
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, in: Proceedings of the 44th Annual Hawaii International Conference on System Sciences, Koloa, HI, USA, 2011.
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2011 | Conference Paper | LibreCat-ID: 3458
Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany
J. Becker, D. Beverungen, M. Matzner, O. Müller, J. Pöppelbuß, in: H. Jain, A. P. Sinha, P. Vitharana (Eds.), International Conference on Design Science Research in Information Systems and Technology, Berlin, 2011, pp. 366--375.
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2011 | Conference Paper | LibreCat-ID: 3459
Mapping the Emerging Field of Service Science: Insights from a Citation Network and Cocitation Network Analysis
D. Beverungen, in: 32th International Conference on Information Systems (ICIS), Shanghai, China, 2011.
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2011 | Conference Paper | LibreCat-ID: 3460
The Morphology of Service Bundling Settings
D. Beverungen, T. Kohlborn, E. Fielt, in: 22nd Australasian Conference on Information Systems (ACIS), Sydney, Australia, 2011.
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2011 | Conference Paper | LibreCat-ID: 3461
Where are the participants? Including motivational aspects into theorizing and design in IS Research
D. Beverungen, M. Wittchen, J. Becker, in: Proceedings of the 19th European Conference on Information Systems, Helsinki, Finland, 2011.
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2011 | Conference Paper | LibreCat-ID: 3462
On the Coalescence of Supply Networks and Information Systems
B. Hellingrath, J. Becker, D. Beverungen, C. Böhle, M. Räckers, in: EMNet, Limassol, Zypern, 2011.
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2011 | Journal Article | LibreCat-ID: 3502
Pricing of Value Bundles: A Multi-Perspective Decision Support Approach
J. Becker, D. Beverungen, R. Knackstedt, O. Müller, Enterprise Modelling and Information Systems Architectures (2011) 54--69.
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2011 | Book Chapter | LibreCat-ID: 5038
Integrierte Informationslogistik in der hybriden Wertschöpfung
J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, O. Müller, J. Pöppelbuß, in: I. Gatermann, M. Fleck (Eds.), Mit Dienstleistungen Die Zukunft Gestalten: Impulse Aus Forschung Und Praxis. Beiträge Der 8. Dienstleistungstagung Des BMBF, Frankfurt am Main, 2011, pp. 247--255.
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2011 | Book Chapter | LibreCat-ID: 5039
Engineering, Sales, and Delivery of Modular Value Bundles --- A Framework for Configurative Modeling
J. Becker, D. Beverungen, R. Knackstedt, A. Stein, in: T. Böhmann, W. Burr, T. Herrmann, H. Krcmar (Eds.), Implementing International Services: A Tailorable Method for Market Assessment, Modularization, and Process Transfer, Wiesbaden, 2011, pp. 399--424.
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2010 | Conference Paper | LibreCat-ID: 3463
Produktivitätsbenchmarking als Bestandteil eines integrierten Ansatzes zur Vermarktung hybrider Leistungsbündel
K. Backhaus, J. Becker, D. Beverungen, O. Broeker, R. Knackstedt, A. Nikula, R. Wilken, in: 40. Jahrestagung Der Gesellschaft Für Informatik, Leipzig, Germany, 2010.
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2010 | Conference Paper | LibreCat-ID: 3464
Incorporating Willingness-to-Pay Data into Online Recommendations for Value-Added Services
K. Backhaus, J. Becker, D. Beverungen, M. Frohs, O. Müller, M. Weddeling, in: European Conference on Information Systems, Pretoria, South Africa, 2010.
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2010 | Conference Paper | LibreCat-ID: 3465
Produktivitätsmanagement hybrider Leistungsbündel --- Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften
J. Becker, D. Beverungen, N. Blinn, M. Fellmann, R. Knackstedt, M. Nüttgens, O. Thomas, in: Proceedings of the Multikonferenz Wirtschaftsinformatik, Göttingen, Germany, 2010.
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2010 | Conference Paper | LibreCat-ID: 3466
Assumptions in Service Research --- A Multi-Theoretical Perspective on the Development of Standards for the Integration of Goods and Services
J. Becker, D. Beverungen, N. Blinn, M. Nüttgens, in: XX. International RESER Conference, Gothenburg, Sweden, 2010.
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