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6 Publications
2024 | Journal Article | LibreCat-ID: 53200
Ozuna E, Steinhoff L. “Look me in the eye, customer”: How do face-to-face interactions in peer-to-peer sharing economy services affect customers’ misbehavior concealment intentions? Journal of Business Research. 2024;177. doi:10.1016/j.jbusres.2024.114582
LibreCat
| DOI
2023 | Journal Article | LibreCat-ID: 53217
Tavana M, Mina H, Santos-Arteaga FJ. A general Best-Worst method considering interdependency with application to innovation and technology assessment at NASA. Journal of Business Research. 2023;154. doi:10.1016/j.jbusres.2022.08.036
LibreCat
| DOI
2023 | Journal Article | LibreCat-ID: 53222
Sorooshian S, Tavana M, Ribeiro-Navarrete S. From classical interpretive structural modeling to total interpretive structural modeling and beyond: A half-century of business research. Journal of Business Research. 2023;157. doi:10.1016/j.jbusres.2022.113642
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 41313
Steinhoff L, Zondag MM. Loyalty programs as travel companions: Complementary service features across customer journey stages. Journal of Business Research. 2021;129:70-82. doi:10.1016/j.jbusres.2021.02.016
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 48519
Hubner-Benz S, Frese M, Song Z, Tripathi N, Kaschner T, Le Kong X. An Asia-centric approach to team innovation: Cultural differences in exploration and exploitation behavior. Journal of Business Research. 2021;138:408-421. doi:10.1016/j.jbusres.2021.09.009
LibreCat
| DOI
2019 | Journal Article | LibreCat-ID: 13149
Wünderlich NV, Hogreve J, Chowdhury IN, et al. Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys. Journal of Business Research. 2019. doi:10.1016/j.jbusres.2019.07.027
LibreCat
| DOI