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6 Publications
2024 | Journal Article | LibreCat-ID: 53200
@article{Ozuna_Steinhoff_2024, title={“Look me in the eye, customer”: How do face-to-face interactions in peer-to-peer sharing economy services affect customers’ misbehavior concealment intentions?}, volume={177}, DOI={10.1016/j.jbusres.2024.114582}, number={114582}, journal={Journal of Business Research}, publisher={Elsevier BV}, author={Ozuna, Edna and Steinhoff, Lena}, year={2024} }
LibreCat
| DOI
2023 | Journal Article | LibreCat-ID: 53217
@article{Tavana_Mina_Santos-Arteaga_2023, title={A general Best-Worst method considering interdependency with application to innovation and technology assessment at NASA}, volume={154}, DOI={10.1016/j.jbusres.2022.08.036}, number={113272}, journal={Journal of Business Research}, publisher={Elsevier BV}, author={Tavana, Madjid and Mina, Hassan and Santos-Arteaga, Francisco J.}, year={2023} }
LibreCat
| DOI
2023 | Journal Article | LibreCat-ID: 53222
@article{Sorooshian_Tavana_Ribeiro-Navarrete_2023, title={From classical interpretive structural modeling to total interpretive structural modeling and beyond: A half-century of business research}, volume={157}, DOI={10.1016/j.jbusres.2022.113642}, number={113642}, journal={Journal of Business Research}, publisher={Elsevier BV}, author={Sorooshian, Shahryar and Tavana, Madjid and Ribeiro-Navarrete, Samuel}, year={2023} }
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 41313
@article{Steinhoff_Zondag_2021, title={Loyalty programs as travel companions: Complementary service features across customer journey stages}, volume={129}, DOI={10.1016/j.jbusres.2021.02.016}, journal={Journal of Business Research}, publisher={Elsevier BV}, author={Steinhoff, Lena and Zondag, Marcellis M.}, year={2021}, pages={70–82} }
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 48519
@article{Hubner-Benz_Frese_Song_Tripathi_Kaschner_Le Kong_2021, title={An Asia-centric approach to team innovation: Cultural differences in exploration and exploitation behavior}, volume={138}, DOI={10.1016/j.jbusres.2021.09.009}, journal={Journal of Business Research}, publisher={Elsevier BV}, author={Hubner-Benz, Sylvia and Frese, Michael and Song, Zhaoli and Tripathi, Neha and Kaschner, Tamara and Le Kong, Xing}, year={2021}, pages={408–421} }
LibreCat
| DOI
2019 | Journal Article | LibreCat-ID: 13149
@article{Wünderlich_Hogreve_Chowdhury_Fleischer_Mousavi_Rötzmeier-Keuper_Sousa_2019, title={Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys}, DOI={10.1016/j.jbusres.2019.07.027}, journal={Journal of Business Research}, author={Wünderlich, Nancy V. and Hogreve, Jens and Chowdhury, Ilma Nur and Fleischer, Hannes and Mousavi, Sahar and Rötzmeier-Keuper, Julia and Sousa, Rui}, year={2019} }
LibreCat
| DOI