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6 Publications
2024 | Journal Article | LibreCat-ID: 53200
Ozuna, Edna, and Lena Steinhoff. “‘Look Me in the Eye, Customer’: How Do Face-to-Face Interactions in Peer-to-Peer Sharing Economy Services Affect Customers’ Misbehavior Concealment Intentions?” Journal of Business Research 177 (2024). https://doi.org/10.1016/j.jbusres.2024.114582.
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| DOI
2023 | Journal Article | LibreCat-ID: 53217
Tavana, Madjid, Hassan Mina, and Francisco J. Santos-Arteaga. “A General Best-Worst Method Considering Interdependency with Application to Innovation and Technology Assessment at NASA.” Journal of Business Research 154 (2023). https://doi.org/10.1016/j.jbusres.2022.08.036.
LibreCat
| DOI
2023 | Journal Article | LibreCat-ID: 53222
Sorooshian, Shahryar, Madjid Tavana, and Samuel Ribeiro-Navarrete. “From Classical Interpretive Structural Modeling to Total Interpretive Structural Modeling and beyond: A Half-Century of Business Research.” Journal of Business Research 157 (2023). https://doi.org/10.1016/j.jbusres.2022.113642.
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 48519
Hubner-Benz, Sylvia, Michael Frese, Zhaoli Song, Neha Tripathi, Tamara Kaschner, and Xing Le Kong. “An Asia-Centric Approach to Team Innovation: Cultural Differences in Exploration and Exploitation Behavior.” Journal of Business Research 138 (2021): 408–21. https://doi.org/10.1016/j.jbusres.2021.09.009.
LibreCat
| DOI
2021 | Journal Article | LibreCat-ID: 41313
Steinhoff, Lena, and Marcellis M. Zondag. “Loyalty Programs as Travel Companions: Complementary Service Features across Customer Journey Stages.” Journal of Business Research 129 (2021): 70–82. https://doi.org/10.1016/j.jbusres.2021.02.016.
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2019 | Journal Article | LibreCat-ID: 13149
Wünderlich, Nancy V., Jens Hogreve, Ilma Nur Chowdhury, Hannes Fleischer, Sahar Mousavi, Julia Rötzmeier-Keuper, and Rui Sousa. “Overcoming Vulnerability: Channel Design Strategies to Alleviate Vulnerability Perceptions in Customer Journeys.” Journal of Business Research, 2019. https://doi.org/10.1016/j.jbusres.2019.07.027.
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